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ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.  

In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients' lives. If you're a skilled and compassionate EMT ready to take your career to the next level in a fast-paced urgent care setting. We encourage you to apply!  

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members. 

• Must be able to work12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at leastfour (4)shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to worktwo(2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to workfour(4)12-hour shiftsper month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends,holidays.
• If needed, mustbe able to work at a minimum of three (3) otherConvenientMDlocations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute. 

Who You Are 

• Education: High schooldiploma or GEDrequired.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT. 
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.  
• Compassionate,authentic, andpatient focused:Supportspatients through kindness;demonstratingunderstanding for others and contributing to the creating a community of belonging.
• Proactive and confidentcommunicator (written and verbal):Foreshadows and elevates concerns as they arise, unafraid of professional directnessboth with colleagues and patients.
• Trustworthy:Ability tomaintainconfidentiality and handle allpatient informationin accordance withHIPAA regulations.
• Effective communicator and cross collaborator:Ability toestablishand maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellentteamplayer:Enjoys collaborating with others and being a part ofa strong teamdynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems. 

• 1-2 years of patient triage experience in an urgent care or emergency department preferred.