Oem Odm Program Manager Jobs (NOW HIRING)

Job Summary:
Delta Electronics Americas is a global leader in innovative energy-saving systems and solutions. The Account Manager is responsible for managing and growing strategic OEM/ODM customer relationships within Delta’s Thermal Solutions business, focusing on account development, customer satisfaction, and long-term partnership management.
Responsibilities:
• Develop and maintain strong relationships with key OEM/ODM customers to support long-term business growth and customer retention
• Create and execute account strategies to achieve or exceed annual revenue goals, customer satisfaction metrics, and business objectives
• Act as the primary point of contact for customer communications, escalations, and ongoing account management activities
• Coordinate with internal cross-functional teams, including Product Management, Program Management, Operations, Engineering, and Supply Chain to ensure alignment with customer expectations
• Manage customer programs and business activities from opportunity development through production support and post-launch follow-up
• Support RFQ coordination, commercial discussions, forecasting activities, and business reviews with customers
• Monitor customer demand, project timelines, and operational performance to ensure successful execution and continuity of supply
• Identify opportunities for business expansion and drive growth within existing accounts
• Facilitate customer meetings, quarterly business reviews, and factory visits to strengthen customer engagement and partnership
• Track and analyze account performance, customer trends, and market activity to support strategic planning
• Ensure customer concerns and issues are addressed promptly through effective communication and escalation management
• Foster collaboration and teamwork across internal departments to support customer success and operational excellence
• Achieve overall account revenue and growth targets
• Strengthen customer relationships and improve customer satisfaction
• Drive successful execution of customer programs and projects
• Maintain accurate forecasting and business planning activities
• Improve responsiveness and coordination between customer and internal teams
• Identify and develop new business opportunities within assigned accounts
• Support strategic account planning aligned with company objectives
Qualifications:
Required:
• 7+ years of experience in account management, program management, customer success, or related business management roles
• Strong English communication and relationship management skills
• Proven ability to manage strategic customer accounts and drive business growth
• Experience coordinating cross-functional teams and managing customer-facing projects
• Bachelor’s Degree required; engineering or business-related field preferred
• Strong presentation and organizational skills
• 7+ years of experience in business development, strategic account management, or infrastructure sales within data center, energy, power systems, or critical infrastructure industries
• Experience working with hyperscale data center operators, colocation providers, utilities, EPC firms, or infrastructure developers
• Strong familiarity with: Data center power architecture, Critical power systems, Microgrids and renewable integration, UPS and backup power technologies, Medium- and low-voltage electrical systems, Modular and prefabricated infrastructure solutions
• Ability to travel as required to support customer and business development activities
Preferred:
• Experience working with OEM/ODM customers in technology, electronics, thermal, or related industries preferred
• Understanding of AI/HPC infrastructure requirements and high-density power environments preferred
• MBA or advanced technical degree preferred
Company:
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. Founded in 1982, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Growth Stage.