Customs Brokerage Representative/Entry Writer
Location: Middleburg Heights, OH (Hybrid)
Employment Type: Fullโtime
Company Overview
WEST (World Express Shipping, Transportation and Forwarding Services, Inc.) is a fully licensed and bonded international freight forwarding company with more than 40 years of industry expertise. As an Ocean Transportation Intermediary, IATA agent, and Licensed Customs Broker, we deliver costโeffective, reliable global freight solutions backed by conciergeโlevel customer service. Our long-standing commitment to excellence has earned us a reputation as a trusted leader in international freight forwarding and customs brokerage.
Role Overview
We are seeking an experienced and detailโoriented Customs Brokerage Representative/Entry Writer to join our family. In this role, youโll prepare and process U.S. customs clearances for an assigned group of clients of varying complexity.
Key Responsibilities
- Prepare and process customs entries
- Ensure compliance with all regulatory requirements and customs clearances are accurate and complete.
- Develop, maintain and update clientโspecific HTS (Harmonized Tariff Schedule) databases.
- Stay current on Presidential tariff actions to know how they affect customs entries and clients.
- Build and maintain strong relationships with clients by ourteous, professional, and responsive customer service.
- Prepare reports and provide timely clearance updates to clients.
Qualifications
- Proficiency in customs clearance processes.
- NCBFAA CCS or MCS certification preferred.
- Understanding of international trade regulations and best practices.
- Strong customer service and communication skills.
- Excellent organizational and timeโmanagement abilities.
- Comfortable working in a fastโpaced environment; understanding and complying with evolving regulations
- Strong problemโsolving skills.
Minimum Requirements
- 3โ5+ years of handsโon experience with US Customs entries
- Experience working with Participating Government Agencies (PGAs) involved in customs processes.
- Proficiency with customs entry softwareโDescartes preferred, but not mandatory.
- Strong Microsoft Office skills, including spreadsheets and database tools.
- Solid understanding of customs and international trade regulations.
Benefits
Medical, Dental & Vision Coverage
401K (company match offered)
Paid Vacation
Fun family focused atmosphere