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How much do oc jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for oc in Washington is $29.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $38.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the OC position, and why are they important?

To thrive as an Operations Coordinator, you need strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously, often supported by a bachelor's degree in business or a related field. Familiarity with project management software, Microsoft Office Suite, and sometimes ERP systems is usually required, while certifications such as PMP can be a plus. Excellent communication, problem-solving abilities, and teamwork are valuable soft skills in this position. These skills ensure operations run smoothly, deadlines are met, and cross-functional teams stay aligned to overall business objectives.

What is an OC?

An OC (Operations Coordinator) job involves managing daily operations, ensuring workflow efficiency, and supporting teams by coordinating tasks and resources. Responsibilities may include scheduling, communication between departments, and overseeing process improvements. The role requires strong organizational and problem-solving skills to enhance productivity and ensure smooth business operations.

What types of projects and teams does an Operations Coordinator typically work with?

As an Operations Coordinator, you’ll generally collaborate with various departments such as logistics, finance, human resources, and project management teams to ensure projects move forward efficiently. Your daily responsibilities may include scheduling, tracking progress, coordinating meetings, and resolving operational issues as they arise. The role often involves interfacing with both internal staff and external vendors or clients, which makes strong communication and adaptability important. Operations Coordinators play a key role in streamlining processes and supporting broader organizational goals, providing great opportunities to learn and grow into higher-level operations or project management roles.

What are the most commonly searched types of Oc jobs in Washington? The most popular types of Oc jobs in Washington are:
What are popular job titles related to Oc jobs in Washington? For Oc jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Oc jobs in Washington look for? The top searched job categories for Oc jobs in Washington are:
What cities in Washington are hiring for Oc jobs? Cities in Washington with the most Oc job openings:
Oc jobs near you
Infographic showing various Oc job openings in Washington as of August 2026, with employment types broken down into 67% Full Time, 29% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,593 per year, or $29.1 per hour.

Call Center OC Operator I (FT)

Kastle Systems

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 116 rated security

Job description

Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.
Kastle Operations Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. OC Operators will provide professional, accurate and efficient services to Kastle's clients. Bilingual candidates are highly encouraged to apply.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!
5:00am-1:30pm, Tues-Saturday, 100% in office.
Responsibilities
  • Work closely with IT, Client Services, Project Management, Service, & Remote Video Monitoring.
  • Process all contacts received through our in-house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures.
  • Obtain and record all pertinent request information.
  • Initiate data update requests whenever incorrect customer or system data is discovered.
  • Process temporary "special admit" clearances for clients and their guests as requested and approved.
  • Process, disable and disregard, building arm, and Installation &Services/Field Service Representatives requests.
  • Communicate and work with other departments to resolve client issues.
  • Respond to all building emergency calls as mandated by Kastle policies and procedures. These emergencies include, but are not limited to, police dispatch requests for such items as suspicious person reports and threats on personal safety, elevator emergency calls and fire related calls.
  • Keep all Operations Center areas, and the designated work station in particular, clean and properly maintained.
  • Special projects and duties as assigned by the Shift Manager & Ass't Shift Manager
  • Interacting with technical personnel, such as Installation and Service or Systems Support, as needed.
  • Maintain positive attitude & display professionalism at all time.

Qualifications
  • High school diploma. Advanced education/associate degree preferred.
  • Prior customer service and/or security experience.
  • NTX and Alarmist qualified a plus.
  • Multilingual a plus.
  • Extensive on the job training will be provided.
  • Neat, professional appearance.
  • Available to work various shifts and holidays as needed.
  • Excellent customer service skills and phone demeanor.
  • Excellent written and oral communication skills.
  • Basic and routine troubleshooting capability - some data analysis may be required
  • Ability to interface and communicate with customers and co-workers in a clear and professional manner.
  • Excellent organizational skills and multi-tasking capability.
  • Ability to work well under pressure.
  • Good typing skills and ability to operate a standard computer terminal and keyboard.
  • Perform detailed work, interpret data, and apply knowledge and/or skills within a time-sensitive call center environment

Company Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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