Observability Site Reliability Engineer Jobs in Boca Raton, FL

Join the Team Modernizing Medicine

AtModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:we hired doctors and taught them how to code.This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:Gold Globee for "Technology Team of the Year"

• 2025 Black Book Awards:Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

As a Staff Cloud Engineer, you will spearhead efforts to ensure the scalability, reliability, and performance of our AWS cloud infrastructure. This role is designed for high-level individual contributors who will lead one of three specialized domains: Data Streaming (Kafka), Database Architecture, or AWS Applications Development.

You will be pivotal in defining and implementing best practices for cloud architecture and service utilization across a broad portfolio of applications. Whether leading our event-driven evolution, safeguarding our data integrity, or refining our "golden path" for deployments, your technical leadership is needed to ensure ModMed's cloud foundation is secure and scalable.

This position requires a consistent presence in our Boca Raton, FL office (3 days/week) to foster high-bandwidth collaboration and mentorship.

What you'll do

• Collaborate with staff / architect group to produce standardized, secure, and scalable cloud infrastructure, guardrails and best practices for development teams to deploy safely and quickly to production, with an emphasis on developer self-service

• Lead technical strategy in the following areas:

  • Streaming: Architect, build and operate high-throughput event-driven systems using technologies like Apache Kafka, working with development teams to enforce best practices and with cloud engineering to ensure those practices are engineered into our platform

  • Database: Architect, build and operate high-throughput event-driven systems using technologies like AWS Aurora, RDS, and NoSQL, working with development teams to enforce best practices and with cloud engineering to ensure those practices are engineered into our platform; lead complex migrations, sharding strategies, and performance tuning.

  • AWS application development: Serve as the cloud lead for a subset of applications to guide their evolution towards efficient and standardized consumption of public cloud services, especially as it pertains to migration toward microservices running on Kubernetes.

• Implement and refine monitoring solutions using observability tools DataDog, ensuring proactive issue identification and efficient resource utilization.

• Lead the development of reusable IaC modules using tools like Terraform or Ansible to eliminate manual configuration.

• Ensure strict adherence to AWS security standards and data protection regulations (SOC2/HIPAA) while balancing cost implications.

• Mentor junior and senior team members, fostering a culture where every engineer is a technical leader in their area of expertise

• Engage in face-to-face architectural white-boarding and cross-functional planning from our Boca Raton headquarters.

What you'll bring

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience.

• Minimum 8 years in Cloud Engineering, SRE, software engineering, or a similar role, with a proven track record of solving complex problems in large-scale public cloud environments (AWS preferred).

• Extensive experience managing AWS services (EC2, S3, IAM, VPC, Route53) or similar in another cloud platform

• Deep proficiency with Terraform, Helm, and other cloud-native technologies.

• Proficiency in a high-level language (Python, Java, Node, Go, or others) preferred

• Hands-on experience with Kubernetes at scale

• Demonstrated mastery in at least one specialized area (Distributed Streaming, Relational/Non-relational Databases, or application development in AWS).

• Able to participate in an occasional on-call rotation to address high-priority production issues.

#LI-DV1

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.