Observability Site Reliability Engineer Jobs in Boca Raton, FL

Join the Team Modernizing Medicine

AtModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:we hired doctors and taught them how to code.This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:Gold Globee for "Technology Team of the Year"

• 2025 Black Book Awards:Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

As a Staff Cloud Network Engineer, you will spearhead efforts to ensure the scalability, reliability, and performance of our AWS cloud network infrastructure. This role is designed for high-level individual contributors who will lead specialized domains including network architecture, global VPC design, and robust connectivity solutions like VPN and Direct Connect.

You will be pivotal in defining and implementing best practices for cloud network security and traffic management across our global environment. Your technical leadership is needed to ensure ModMed's cloud network foundation is secure, high-performing, and seamlessly integrated with our hybrid cloud strategy.

This position requires a consistent presence in our Boca Raton, FL office (3 days/week) to foster high-bandwidth collaboration and mentorship.

What you'll do

• Collaborate with staff / architect group to produce standardized, secure, and scalable cloud infrastructure, guardrails and best practices for development teams to deploy safely and quickly to production, with an emphasis on developer self-service

• Lead technical strategy in the following areas:

  • Network Architecture: Architect, build, and operate scalable, resilient global public cloud network infrastructure, including VPC design, Transit Gateways, and hybrid connectivity solutions like dedicated interconnects and site-to-site VPN.

  • Network Security & Traffic Management: Define and implement cloud network security standards, including advanced traffic routing, firewall management, and protection services like cloud-native WAF and DDoS protection services.

  • Network Observability & Performance: Implement robust monitoring, traffic analysis, and flow logging to ensure performance, reliability, and cost-optimization of network resources.

• Implement and refine monitoring solutions using observability tools DataDog, ensuring proactive issue identification and efficient resource utilization.

• Lead the development of reusable IaC modules using tools like Terraform or Ansible to eliminate manual configuration.

• Ensure strict adherence to industry-standard security frameworks and data protection regulations (SOC2/HIPAA) while balancing cost implications.

• Mentor junior and senior team members, fostering a culture where every engineer is a technical leader in their area of expertise

• Engage in face-to-face architectural white-boarding and cross-functional planning from our Boca Raton headquarters.

What you'll bring

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience.

• Minimum 8 years in Cloud Engineering, SRE, software engineering, or a similar role, with a proven track record of solving complex problems in large-scale public cloud environments (AWS preferred).

• Deep operational expertise in public cloud networking services and hybrid connectivity, specifically focusing on Virtual Private Cloud (VPC) architecture, cloud-native transit routing solutions, dedicated interconnects, and advanced routing strategies in multi-account environments.

• Demonstrated mastery in network engineering, including VPC architecture, Transit Gateways, Direct Connect, and cloud network security.

• Deep proficiency with Terraform and other cloud-native technologies.

• Able to participate in an occasional on-call rotation to address high-priority production issues.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.