Job Summary:
Info Way Solutions is seeking an experienced Subject Matter Expert (SME) in Site Reliability Engineering (SRE) with a strong focus on Observability. The ideal candidate will be responsible for designing, implementing, and optimizing observability frameworks to ensure high system reliability, performance, and scalability in a production environment.
Responsibilities:
• Lead the design and implementation of observability solutions including metrics, logging, and tracing.
• Act as an SME for SRE best practices, ensuring system reliability, availability, and performance.
• Develop and maintain dashboards, alerts, and monitoring strategies.
• Collaborate with development, DevOps, and infrastructure teams to improve system visibility.
• Perform root cause analysis (RCA) and drive incident resolution.
• Optimize system performance and reliability through proactive monitoring.
• Implement automation to improve operational efficiency and reduce manual intervention.
• Define and track SLIs, SLOs, and SLAs.
Qualifications:
Required:
• Strong experience in Site Reliability Engineering (SRE) concepts and practices.
• Deep expertise in Observability tools (e.g., Prometheus, Grafana, ELK Stack, Datadog, Splunk, or similar).
• Experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency in scripting/programming (Python, Bash, or similar).
• Hands-on experience with monitoring, alerting, and logging frameworks.
• Strong troubleshooting and performance tuning skills.
• Experience with CI/CD pipelines and automation tools.
Preferred:
• Experience working in high-availability, distributed systems.
• Knowledge of containerization and orchestration tools (Docker, Kubernetes).
• Prior experience as an SRE SME or Lead.
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.