Job Summary:
CTG is seeking an experienced Sr. Observability Engineer to lead the architecture, engineering, and optimization of enterprise observability platforms supporting large-scale infrastructure and applications. This role involves driving platform reliability, scalability, AIOps initiatives, and observability governance while collaborating with cross-functional technology teams.
Responsibilities:
• Lead the architecture, design, and implementation of enterprise observability platforms.
• Design scalable monitoring solutions using technologies such as Dynatrace, Datadog, IBM SevOne, and ServiceNow ITOM .
• Develop and enforce observability standards, instrumentation strategies, governance models, and data architectures.
• Drive AIOps initiatives , including intelligent automation, Davis AI, causal analysis, and proactive root cause identification.
• Optimize enterprise monitoring environments by reducing alert fatigue, controlling log growth, and improving platform cost efficiency.
• Collaborate with engineering, architecture, operations, business stakeholders, and vendors to deliver enterprise monitoring solutions.
• Mentor engineers and provide technical leadership across observability initiatives.
• Develop technical standards, documentation, architectural guidance, and best practices.
• Ensure compliance with enterprise security, audit, risk management, and regulatory requirements.
Qualifications:
Required:
• 10+ years of combined education and professional experience in systems engineering, infrastructure architecture, or enterprise platform engineering.
• Extensive experience designing and scaling enterprise observability platforms.
• Expert knowledge of Dynatrace, IBM SevOne, Datadog, or comparable enterprise monitoring technologies.
• Strong experience with observability architecture, metrics, logs, traces, alerting strategies, and data modeling.
• Hands-on expertise with AIOps, AI-driven analytics, intelligent automation, and root cause analysis.
• Strong understanding of IT Service Management (ITSM), infrastructure lifecycle, and enterprise architecture.
• Excellent analytical, troubleshooting, communication, and leadership skills.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Preferred:
• Bachelor's degree in Computer Science, Computer Engineering, or a related discipline.
• 10+ years of infrastructure engineering or enterprise architecture experience.
• Experience integrating observability platforms with ServiceNow ITOM and enterprise IT operations tools.
• Experience with cloud infrastructure, virtualization, distributed systems, and large-scale enterprise environments.
• Proven ability to translate complex business requirements into scalable technical solutions.
• Experience with project estimation, budgeting, and technical planning.
Company:
CTG, a Cegeka company, is at the forefront of digital transformation, offering innovative IT solutions and services that accelerate your strategy and project momentum. Founded in 1966, the company is headquartered in Buffalo, USA, with a team of 5001-10000 employees. The company is currently Late Stage.