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Now Jobs (NOW HIRING)

ITSM Manager, Service Now

San Jose, CA

$63.25 - $87/hr

Required Skills : ServiceNow Functional Consultant ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They are responsible for software-specific design and ...

Sugar Factory - NOW HIRING ALL POSITIONS! We are seeking talented servers, bartenders, bussers/runners and cooks for IMMEDIATE hire!!. If you are an experienced, energetic, customer service oriented ...

The NOW is Hiring Skilled Massage Therapists in Ashburn, VA The NOW Massage, a high volume massage boutique, is seeking motivated and enthusiastic Massage Therapists to join our team in Ashburn, VA.

Now Hiring Caregivers!

Worcester, MA · On-site

$17 - $20.25/hr

Home Instead of Northborough & Natick, MA is now hiring in-home Care Professionals to perform the essential work of keeping seniors safe, comfortable, and at home. We cover all of the Greater ...

The NOW Long Beach is owned by a husband and wife team, who are both active in the business on a full-time basis. Jamie utilizes her sales and marketing expertise to ensure full books and a team ...

Service Now Admin Hiring Mode : Fulltime Location : Cary, NC Technical Consultant Candidate should have good Admin / Configuration / Development knowledge of:- Incident Management, Problem Management ...

Sugar Factory - NOW HIRING ALL POSITIONS - ALL LOCATIONS!We are seeking talented Managers and Chefs for IMMEDIATE hire: GM, AGM, Sous Chef, Exec Chef and Floor Managers for all locations.We are ALSO ...

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How much do now jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for now in the United States is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.08 per hour, depending on experience, location, and employer.

Can you clarify the team structure and typical collaboration methods for the role at Now?

At Now, team structures are often cross-functional, allowing employees to work alongside professionals from product, engineering, and customer success departments. Collaboration is typically fostered through regular stand-up meetings, project management tools, and direct communication channels like Slack or Microsoft Teams. These methods help ensure transparency, align goals, and encourage knowledge sharing. As a result, new hires can expect a supportive environment where teamwork and open communication are highly valued, ultimately enhancing productivity and professional growth.

What are 'Now' jobs?

'Now' jobs typically refer to immediate or urgent job opportunities that require candidates to start working right away. These positions are often found in industries with high turnover rates, such as retail, hospitality, healthcare, and gig work. Employers post 'Now' jobs when they need to fill vacancies quickly, and the interview and hiring process is usually fast-tracked. Applicants should be prepared for on-the-spot interviews and may be asked to begin work within a few days of being hired.

What is the difference between Now vs Customer Service Representative?

AspectNowCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service skills training
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Industry UsageBroadly used across various sectorsPrimarily in retail, telecom, finance, and service industries
Common Search/ComparisonNow vs Customer Service Representative

The term "Now" generally refers to current or immediate roles, while "Customer Service Representative" specifies a common job title within customer support. Both roles often require similar credentials and are found in similar work environments. The main difference lies in the context: "Now" emphasizes the present or immediate availability, whereas "Customer Service Representative" describes a specific job function. Understanding this helps job seekers clarify their search and expectations.

More about Now jobs
What cities are hiring for Now jobs? Cities with the most Now job openings:
What states have the most Now jobs? States with the most job openings for Now jobs include:
Infographic showing various Now job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,112 per year, or $20.7 per hour.

ITSM Manager, Service Now

Omni Inclusive

San Jose, CA

$63.25 - $87/hr

Other

Posted yesterday


Job description

Required Skills :
Job Description:
ServiceNow Functional Consultant ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They are responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of ServiceNow based solutions. These roles also require functional and methodological capabilities in testing and training. Responsibilities
Designing and implementing enterprise scale ServiceNow solutions
Collaborating with clients to design innovative solutions with a strong user experience
Designing digital prototypes and proof of concepts to demonstrate how clients needs can be met with the ServiceNow solution
Aligning and leading ServiceNow implementations following WK standards designs and best practices
Preparing and deploying Rainier (ServiceNow) solutions to Test and Production environments
Requirements
Experience developing ServiceNow solutions
Strong delivery experience leveraging major capabilities within the ServiceNow Platform, Cloud services, Rightscale, Vistarta, BDNA and other such PaaS offerings
Has experience in managing (small) teams Delivery experience with multiple software methodologies such as Agile and waterfall
Excellent problem solving and communication skills
Strong team player
Is communicative and able to get good solutions in consultation with the customer
ServiceNow Certified Administrator Bachelor degree or equivalent
(1.) To adhere to quality standards, regulatory requirements and company policies
(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
(5.) To provide support for on call escalations orL3 level support and doing incident and problem management
(6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.