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Norwegian Cruise Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle ...

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How much do norwegian cruise jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for norwegian cruise in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Norwegian Cruise position?

To succeed in a Norwegian Cruise Line role, you typically need customer service expertise, hospitality or maritime training, and relevant certifications depending on the specific position. Familiarity with reservation systems, safety protocols, and cruise line management software is important. Strong interpersonal communication, adaptability, and teamwork help employees excel in the dynamic, multicultural onboard and shoreside environments. These skills ensure efficient operations, guest satisfaction, and the ability to handle diverse situations on an international cruise line.

What is the typical work schedule and environment for employees working with Norwegian Cruise Line?

Employees with Norwegian Cruise Line often work on a rotational schedule, which may involve several weeks onboard followed by time off, especially for ship-based roles. The work environment is fast-paced and multicultural, requiring close collaboration with an international team to deliver exceptional guest experiences. Duties can involve long hours, flexibility, and the ability to adapt to rapidly changing situations, especially while at sea. Onshore positions may follow more traditional business hours but still interact closely with shipboard operations. This unique structure allows staff to gain extensive travel experience and fosters strong professional growth within the hospitality and maritime industry.

What is a Norwegian Cruise?

A Norwegian Cruise job refers to working for Norwegian Cruise Line (NCL), a leading cruise company that offers various roles onboard and onshore. Positions range from hospitality, entertainment, and customer service to technical and maritime roles. Employees enjoy competitive pay, travel opportunities, and career growth while ensuring guests have a memorable experience at sea.

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Norwegian Cruise jobs near you
Infographic showing various Norwegian Cruise job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,671 per year, or $23.4 per hour.

Personal Cruise Consultant

Norwegian Cruise Line

Miami, FL

Full-time

Re-posted 19 days ago

Norwegian Cruise Line rating

8.3

Company rating: 8.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Feel Free" on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

DUTIES AND RESPONSIBILITIES:

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.

  • Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Builds and maintains effective relationships with new and existing consumers.  Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
  • Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. 
  • Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. 
  •  Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
  •  Perform other job related functions as assigned. 
Qualifications

EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. 

EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred.  Cruise sales a plus.

Additional Information

KNOWLEDGE & SKILLS:   

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 

Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.

Proven record of excellent customer service and retention skills.  

Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.

Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. 

Customer service skills. 

Adherence to dress code is strictly enforced.

*Please Apply Online At https://www.ncl.com/about/careers/corporate-employment*

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