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Nokia Optimization Engineer Jobs (NOW HIRING)

Nokia

Optical Customer Success Engineer

Coppell, TX · On-site

$126K - $285K/yr

At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our ... Work with pre-production teams to assist customer in early Time To Value (TTV) and optimal Product ...

Nokia

FN CE Resident Engineer at Baltimore

MD · Remote

$101K - $129K/yr

Contains optimisation and / or managing of the optimisation of customer networks. Covers the ... Familiarity with Nokia 7x50 routers and switches * Familiarity with Agentic AI * Network ...

Nokia

Silicon Photonics PIC Architect

Manhattan, NY · Hybrid

$69 - $90.75/hr

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... Ph.D. in electrical engineering / physics / applied physics / similar quantitative fields and 5+ ...

Nokia

Sr. Thermal Design Engineer

Sunnyvale, CA · On-site

$160K - $230K/yr

... optimal thermal solutions for our products. • Conduct CFD simulations using industry leading ... Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ...

Nokia

Sr. Thermal Design Engineer

Sunnyvale, CA · On-site

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ... optimal thermal solutions for our products. Conduct CFD simulations using industry leading tools ...

Nokia

Staff Assembly Automation Equipment Eng

Sunnyvale, CA · On-site

$139K - $258K/yr

We are looking for a Staff Assembly Automation Equipment Engineer with deep expertise in Assembly ... Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and ...

Nokia

Staff PIC Process Engineer

Sunnyvale, CA · On-site

$170K - $220K/yr

As a Staff PIC Process Development Engineer , you will be a senior individual contributor within Nokia's Optical Components organization, responsible for the development, optimization, and transfer ...

Nokia Federal Solutions Inc.

Hardware Engineer

Chantilly, VA · On-site

$127K - $168K/yr

Company Description At Nokia Federal Solutions Inc. (Nokia Federal), we are committed to building ... optimization). * Background in 4G/5G, IP networking hardware, or RF subsystem integration.

Nokia Federal Solutions Inc.

Hardware Engineer

Chantilly, VA · On-site

$127K - $168K/yr

Company Description At Nokia Federal Solutions Inc. (Nokia Federal), we are committed to building ... optimization). * Background in 4G/5G, IP networking hardware, or RF subsystem integration.

Nokia

Semi Mfg Technician 2

Sunnyvale, CA · On-site

... drive Nokia's technology leadership forward. You will collaborate closely with engineers ... Operate and maintain multiple automated wafer fabrication equipment, ensuring optimal performance.

Nokia

Semi Mfg Technician 2

Sunnyvale, CA

As a Wafer Fab Operator at Nokia's new wafer fabrication facility, you will play a pivotal role in ... You will collaborate closely with engineers, production teams, and fellow operators to ensure ...

Nokia

Semi Mfg Technician 2

Sunnyvale, CA · On-site

$19.50 - $30/hr

... drive Nokia's technology leadership forward. You will collaborate closely with engineers ... Operate and maintain multiple automated wafer fabrication equipment, ensuring optimal performance.

Nokia

Semi Mfg Technician 2

Sunnyvale, CA · On-site

... drive Nokia's technology leadership forward. You will collaborate closely with engineers ... Operate and maintain multiple automated wafer fabrication equipment, ensuring optimal performance.

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Nokia Optimization Engineer information

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$67K

$129.7K

$224K

How much do nokia optimization engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for nokia optimization engineer in the United States is $129,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Nokia Optimization Engineer jobs?

For Nokia Optimization Engineer jobs, the most frequently searched job titles are:

Infographic showing various Nokia Optimization Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $129,678 per year, or $62.3 per hour.

Optical Customer Success Engineer

Coppell, TX • On-site

Nokia
Media and Telecom • 10K+ employees
Learn more about Nokiaexternal

$126K - $285K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Nokia rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description


At Nokia, our Optical Customer Success Engineers (CSEs) are based right in the same country as our customers, so they're always close at hand to provide expert support. CSEs are true subject matter experts and are an essential piece of Nokia being able to provide top-tier Technical Support services. CSEs act as proactive advisors, offering recommendations and helping to implement customer-approved action plans. CSEs are responsible for quickly identifying and resolving any technical issues by working closely with our Constant Care Team. CSEs provide our customers with a dedicated, highly technical resource who the customer can rely on for all their technical support issues and needs. If you're passionate about helping customers and have a strong technical background, the CSE role might be the perfect fit for you!
Responsibilities
  • Thoughtfully cultivate and foster customer relationships, developing an in-depth understanding of the customer at both company and individual levels, including operational, engineering, and management personnel.
  • Serve as the single point of contact and liaison between customer and Infinera services and support.
  • Responsible for the facilitation of "White Glove" Customer Service and Support Delivery
  • Become the customers "Voice", including real time capture of feedback, customer performance metrics, representing and advocating for assigned customer within Infinera.
  • Document and operationalize a methodical and proactive customer specific play book comprised of a customer journey map, a success and communication plan, a customer specific de-escalation process and a methodical pre-defined/scheduled engagement plan.
  • Identify, track, and facilitate continuous improvement for key customer metrics, eliminating risk of churn or customer dis-satisfaction.
  • Develop custom reporting for customer programs including services performance, product quality, overall customer health.
  • Drive customer growth leveraged by proven & documented positive customer outcomes.
  • Onboard new customer personnel ensuring a thorough understanding of the pre-defined journey, product and features, introduction of key Infinera personnel, and collaborative finalization of the play book.
  • Partner with engineering, PLM, and presales teams during New Product/Services Introduction to provide programmatic level support, ensuring a smooth transition to professional services and services and support. Work with pre-production teams to assist customer in early Time To Value (TTV) and optimal Product / Feature adoption.

Qualifications
You have:
  • 7+ years past experience with Customer Success and support, in the networking industry and possess a strong knowledge of Long-haul, Metro, Access and Mobile technologies. Experience supporting content providers is a plus.
  • Ideal candidate must be self-motivated, and goal oriented with a proven track record in White Glove delivery of services and support and customer onboarding.
  • Experience with Salesforce CRM, including ability to create internal and customer facing reports and graphs.
  • The candidate must also be comfortable in the dynamic atmosphere of a technical sales organization. Must possess persuasive communication skills and be able to communicate professionally in written responses to emails, customer inquiries, and when submitting reports to the customer, both at operational and engineering levels
  • A B.S. level degree preferred, however candidates with demonstrable technical & customer service depth will also be considered. Professional certification in Customer Success a plus

DCN2025
About Us
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.
Learn more about life at Nokia.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
About the Team
Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D - Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

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