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Noc Tech Jobs in Arizona (NOW HIRING)

Pacs

$20/hr

As a NOC Med Tech/Caregiver: Follow the policies and procedures of the facility governing the administering of medications to residents. Note and report errors in the administration of medications ...

Saddleback Communications

Field Tech Level I

Scottsdale, AZ · On-site

$20 - $27.25/hr

The Field Technician / OSP Tech performs on-site installation, repair, and maintenance work for ... Execute basic transport and switch configuration changes under direction from NOC or engineering.

Saddleback Communications

Field Tech Level I

Scottsdale, AZ · On-site

$20 - $27.25/hr

Description The Field Technician / OSP Tech performs on-site installation, repair, and maintenance ... Execute basic transport and switch configuration changes under direction from NOC or engineering.

PACS Inc

Medication Aide / Caregiver

Cottonwood, AZ · On-site

$18 - $20/hr

As a NOC Med Tech/Caregiver: • Follow the policies and procedures of the facility governing the administering of medications to residents. • Note and report errors in the administration of ...

PACS

Medication Aide / Caregiver

Cottonwood, AZ · On-site

$18 - $20/hr

As a NOC Med Tech/Caregiver: • Follow the policies and procedures of the facility governing the administering of medications to residents. • Note and report errors in the administration of ...

Palmetto Technology Group

Service Manager

Tucson, AZ · On-site

Key Responsibilities: • Lead, mentor, and manage technical teams, including IT support, systems engineers, and NOC staff. • Set performance goals, conduct regular evaluations, and foster ...

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How much do noc tech jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for noc tech in Arizona is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $27.79 per hour, depending on experience, location, and employer.

What is a NOC Tech?

NOC Techs, or Network Operations Center Technicians, are IT professionals who monitor, troubleshoot, and maintain computer networks and systems for organizations. They work in network operations centers to ensure that network infrastructure runs smoothly, addressing issues such as outages, performance problems, and security threats. NOC Techs often work in shifts to provide 24/7 support, responding to alerts, performing routine maintenance, and escalating complex problems to higher-level engineers. Their role is crucial in minimizing downtime and ensuring reliable network performance for businesses.

What are the key skills and qualifications needed to thrive as a NOC Tech?

To thrive as a NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting, and system monitoring, typically backed by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access technologies is commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you quickly resolve issues and coordinate with technical teams. These skills are crucial for maintaining network uptime, minimizing disruptions, and ensuring seamless IT operations.

What are some common challenges faced by NOC Techs and how can they be managed effectively?

NOC Technicians often face challenges such as responding to critical network outages, managing multiple incidents simultaneously, and staying updated with rapidly evolving technologies. Effective time management, strong communication skills, and a solid understanding of network protocols are key to handling these challenges. Additionally, NOC teams typically operate in shifts to provide 24/7 coverage, which requires adaptability and teamwork. Proactively documenting incidents and collaborating with engineers or vendors can also help resolve issues more efficiently and minimize downtime.

What is the difference between Noc Tech vs Network Technician?

AspectNoc TechNetwork Technician
Required CertificationsCompTIA Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentMonitoring networks, troubleshooting issues remotely, working in a Network Operations CenterInstalling, configuring, and maintaining network hardware and software on-site or remotely
Employer & Industry UsageTelecom, ISPs, large enterprises with dedicated NOC teamsIT service providers, corporate IT departments, networking companies

While both roles involve networking skills and certifications like CompTIA Network+ or Cisco CCNA, Noc Techs primarily monitor and troubleshoot networks remotely within a NOC environment. Network Technicians often perform hands-on installation, configuration, and maintenance of network hardware. The roles complement each other but focus on different aspects of network management.

How to become a NOC technician?

To become a NOC technician, candidates typically need a high school diploma or equivalent, along with knowledge of networking fundamentals, protocols, and hardware. Relevant certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network monitoring tools is often required. Strong problem-solving skills and the ability to work in a 24/7 environment are also important.

Is a NOC Tech a good career?

A NOC Tech (Network Operations Center Technician) is a viable career option for those interested in network monitoring, troubleshooting, and maintaining IT infrastructure. It often requires technical skills, certifications like CompTIA Network+ or Cisco CCNA, and the ability to work in shifts or high-pressure environments. The role offers opportunities for advancement into network administration or cybersecurity fields.

What does a NOC technician do?

A NOC technician monitors and maintains a company's network infrastructure, including servers, switches, and routers. They troubleshoot network issues, perform routine updates, and ensure system security and uptime, often working with network management tools and following established procedures.

What are popular job titles related to Noc Tech jobs in Arizona?

For Noc Tech jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Noc Tech jobs in Arizona look for?

The top searched job categories for Noc Tech jobs in Arizona are:

What cities in Arizona are hiring for Noc Tech jobs?

Cities in Arizona with the most Noc Tech job openings:

Noc Tech jobs near you
Infographic showing various Noc Tech job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 11% Part Time, 2% Temporary, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,956 per year, or $24.5 per hour.

Operations Technician III - Tempe, AZ, Denver, CO

Lumen Technologies

Tempe, AZ • On-site

$67K - $90K/yr

Full-time

Medical, Life

Re-posted 21 days ago

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

12th of 99 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

Lumen is seeking multiple NOC Technicians to join our National Metro Network Operations Center team. The Metro NOC provides support and trouble resolution on the Lumen National Metro network. The NOC Technician III will be responsible for monitoring the Metro networks for trouble events using multiple network monitoring tools, responding to client trouble reports via email and phone, and creating trouble tickets and dispatch tickets to resolve or escalate trouble tickets.
This position will work closely with other Lumen organizations toward the resolution of service impacting network events and will have a direct impact on the resolution of complex trouble situations. The ideal candidate will have a passion for learning new technologies and advancing their technical skillset in alignment with Lumen's digital transformation and cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, and Growth Mindset.

Location

Work Location: Tempe, AZ (or) Denver, CO

The Main Responsibilities

   Identify daytoday tasks and operational processes that can be simplified or automated, and actively use approved AI and automation tools to reduce repetitive manual work and improve consistency in network operations.
   Apply AI-enabled tools within existing workflows (such as monitoring, ticket handling, troubleshooting, and documentation) to assist with faster resolution and accurate execution while following established operational procedures and escalation paths.
   Report challenges, limitations, or slowdowns encountered when using AI and automation tools by providing clear feedback to engineering, tooling, or process owners to help improve usability, effectiveness, and adoption.
   Conduct complex network monitoring of internal network circuits and network performance.
   Troubleshoot high level physical layer issues on circuits.
   Create trouble ticket which summarizes reported trouble, managing and correlating multiple trouble reports and documenting all activities per defined procedures.
   Answer inbound calls and/or redirect calls to proper Lumen organization if required, demonstrating excellent customer service skills.
   Initiate internal escalations and provide follow-up.
   Act as mentor to peers and lead training efforts for less experienced teammates.
   Demonstrate proficiency with trouble ticketing applications as well as network monitoring tools and other internal platforms.
   Maintain knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems.

What We Look For in a Candidate

   5+ years of technical customer call center experience.
   Associate degree in Engineering, Electronics, Networking or related technical or vocational education or equivalent work experience.
   Experience with Cisco IOS and IOS-XR.
   Experience with Alcatel, Juniper, and/or Overture routers and switches to include command line interface.
   Strong understanding of the OSI Networking model, especially physical, data link, and network layers.
   Experience working on complex IP issues.
   Understanding of Linux/Unix as a user with troubleshooting and testing experience.
   Ability to work independently with minimal supervision and manage multiple tasks at once, including ticket administration, communications, and follow-up activities.

Preferred
   Cisco, Alcatel, Juniper or comparable certifications.
   A high-level knowledge of IP networking and routing protocols: BGP, MPLS, IS-IS, OSPF. Layer2/3
   Existing government security clearance.

Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$64,668 - $86,190 in these states: AZ 
$67,875 - $90,500 in these states: CO 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Onsite

Requisition #: 342321

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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