$175 - $190/hr
Partner with Operations and NOC leadership to proactively identify risks and implement long-term ... Participate in root-cause analysis and corrective action planning for significant service-impacting ...
New
$175 - $190/hr
Partner with Operations and NOC leadership to proactively identify risks and implement long-term ... Participate in root-cause analysis and corrective action planning for significant service-impacting ...
New
$55 - $66/hr
... ability to analyze and interpret numerous policies and procedures. This includes a solid ... Interfaces with the Network Operations Center (NOC) as required in support of incident ...
New
$55 - $66/hr
... ability to analyze and interpret numerous policies and procedures. This includes a solid ... Interfaces with the Network Operations Center (NOC) as required in support of incident ...
New
$90 - $130/hr
This role is pivotal in ensuring exceptional client satisfaction, efficient operations, and ... Track and analyze service delivery metrics, such as uptime, resolution times, and customer ...
New
$90 - $130/hr
This role is pivotal in ensuring exceptional client satisfaction, efficient operations, and ... Track and analyze service delivery metrics, such as uptime, resolution times, and customer ...
New
$90 - $140/hr
... , NOC, Managed Services, Infrastructure Operations, or Monitoring/Observability role. * 2+ years ... Experience with system monitoring and analytics platforms, e.g. Nagios, NetXMS, DataDog, New Relic ...
$90 - $140/hr
... , NOC, Managed Services, Infrastructure Operations, or Monitoring/Observability role. * 2+ years ... Experience with system monitoring and analytics platforms, e.g. Nagios, NetXMS, DataDog, New Relic ...
$198 - $277/hr
... and a Network Operations Center (NOC).* Define and implement WAN/LAN architecture, including ... Develop and automate network health reporting and trend analysis.* Lead Quartz cyber security ...
$198 - $277/hr
... and a Network Operations Center (NOC).* Define and implement WAN/LAN architecture, including ... Develop and automate network health reporting and trend analysis.* Lead Quartz cyber security ...
$128 - $143/hr
... of our operations. Join our team and play a key role in shaping the future of freight ... Responsible for communication with BNSF Passenger Ops, NOC, Division Transportation, and other ...
New
$128 - $143/hr
... of our operations. Join our team and play a key role in shaping the future of freight ... Responsible for communication with BNSF Passenger Ops, NOC, Division Transportation, and other ...
New
$120 - $180/hr
... log analysis, and access control list troubleshooting * Design, deploy, and support VPN ... Network Operations Center (NOC) experience * Automation experience with either Ansible or Python
New
$120 - $180/hr
... log analysis, and access control list troubleshooting * Design, deploy, and support VPN ... Network Operations Center (NOC) experience * Automation experience with either Ansible or Python
New
Noc Operations Analyst information
What is a NOC Operations Analyst?
NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.
What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?
To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.
What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?
NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.
What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?
| Aspect | Noc Operations Analyst | Network Operations Center (NOC) Technician |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNA | High school diploma or equivalent; certifications like CompTIA Network+ often preferred |
| Work Environment | Office setting, monitoring networks, analyzing data, and troubleshooting issues | 24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance |
| Employer & Industry Usage | Telecom, ISPs, large enterprises managing network infrastructure | Telecom providers, managed service providers, data centers |
The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.
How much do NOC Operations Analysts make in the US?
NOC Operations Analysts in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced analysts with specialized skills can earn over $90,000. The role often requires knowledge of network monitoring tools and strong troubleshooting skills.
Is a NOC Operations Analyst entry-level?
A NOC Operations Analyst role can be entry-level or require some experience, depending on the organization. Entry-level positions typically require basic knowledge of network systems, monitoring tools, and troubleshooting skills, often supported by certifications like CompTIA Network+ or Cisco CCNA. More advanced roles may require prior experience or specialized technical skills.
Is a Noc Operations Analyst a good job?
A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for certification and skill development, but may involve shift work and high-pressure situations. Overall, it is considered a solid entry or mid-level position in IT and network operations.
What does a NOC Operations Analyst do?
A NOC Operations Analyst monitors and maintains network and system infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.
What are popular job titles related to Noc Operations Analyst jobs in Kentucky?
For Noc Operations Analyst jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Noc Operations Analyst jobs in Kentucky look for?
The top searched job categories for Noc Operations Analyst jobs in Kentucky are:
$175 - $190/hr
Other
Posted 3 days ago
New
Key responsibilities
Provide strategic leadership, direction, and accountability for the Network Engineering organization.
Own the enterprise network architecture and long-term technology roadmap for broadband and supporting network infrastructure.
Direct all network engineering activities, including network design, capacity planning, and performance optimization.
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Senior Director of Network EngineeringFull-Time East Dundee, IL, US
30+ days ago Requisition ID: 1455
Salary Range: $175,000.00 To $190,000.00 Annually
Job Summary:
The Senior Director of Network Engineering provides executive leadership and strategic direction for i3 Broadband's Network Engineering organization. This role is responsible for developing and executing the Company's network architecture, technology roadmap, engineering standards, capacity planning strategies, and long-term infrastructure investments. The Senior Director serves as the senior engineering authority for the broadband network and plays a key role in supporting corporate growth, innovation, operational excellence, and technology transformation initiatives.
Key Responsibilities:
Leadership & Organizational Development
- Provide strategic leadership, direction, and accountability for the Network Engineering organization, fostering a culture of innovation, collaboration, technical excellence, and continuous improvement.
- Develop and execute the engineering vision, objectives, and performance measures supporting the Company's business and technology strategies.
- Lead workforce planning, succession planning, talent development, and organizational design initiatives.
- Build and maintain a high-performing engineering organization capable of supporting rapid growth and technology evolution.
- Establish engineering governance, accountability standards, and performance expectations across all engineering disciplines.
Network Architecture & Technology Strategy
- Own the enterprise network architecture and long-term technology roadmap for broadband, transport, backbone, and supporting network infrastructure.
- Define engineering standards, design principles, and technical requirements that drive network consistency, scalability, resiliency, and operational efficiency.
- Evaluate emerging technologies and industry trends to support future service offerings and business growth.
- Lead strategic planning for network modernization, technology migration initiatives, and infrastructure investment programs.
- Ensure network architecture supports operational objectives, customer experience goals, and long-range growth plans.
Engineering & Capacity Planning
- Direct all network engineering activities, including network design, capacity planning, performance optimization, and infrastructure lifecycle management.
- Establish forecasting models and capacity planning processes to support subscriber growth and evolving bandwidth demands.
- Monitor network performance trends and recommend engineering improvements to maintain service quality and network reliability.
- Partner with Operations and NOC leadership to proactively identify risks and implement long-term solutions that improve network performance and resiliency.
- Establish engineering KPIs and reporting related to capacity utilization, scalability, availability, and network performance.
Capital Planning & Project Delivery
- Provide engineering leadership for network expansion initiatives, infrastructure upgrades, and strategic capital projects.
- Develop business cases and technical recommendations supporting capital investments.
- Review and approve network designs, engineering specifications, and major infrastructure initiatives.
- Ensure engineering deliverables are executed on time, within budget, and in accordance with established standards.
- Support market expansion, acquisition integration, and new service deployment initiatives.
- Develop and maintain strategic relationships with equipment manufacturers, technology partners, consultants, and service providers.
- Evaluate vendor solutions and recommend technology investments that align with business objectives and network strategies.
- Participate in vendor selection, contract negotiations, and technology lifecycle planning.
- Oversee hardware refresh programs, software upgrades, and network modernization initiatives.
- Ensure vendors meet performance, quality, and business expectations.
- Establish engineering policies, standards, and governance frameworks.
- Ensure network designs and engineering practices comply with applicable regulatory, safety, and industry requirements.
- Identify and mitigate technology risks affecting network performance, availability, and scalability.
- Support business continuity, disaster recovery, and network resiliency planning efforts.
- Participate in root-cause analysis and corrective action planning for significant service-impacting incidents.
- Develop and manage engineering operating and capital budgets.
- Support long-range infrastructure investment planning and financial forecasting.
- Evaluate project ROI, business cases, and investment priorities.
- Optimize engineering resources and expenditures while maintaining performance and reliability objectives.
- Provide executive leadership with regular reporting on engineering initiatives, capital programs, and technology investments.
Cross-Functional Collaboration
- Partner with the Director of Field Network Operations to ensure successful operationalization of network designs and infrastructure deployments.
- Collaborate with Construction teams to establish deployment standards and engineering requirements.
- Work closely with NOC leadership to improve network monitoring, operational readiness, and service reliability.
- Partner with Product, Customer Operations, and IT teams to support new services and enhance customer experience.
- Provide technical leadership and strategic recommendations to the CTO and Executive Leadership Team.
Qualifications:
Education & Experience
- Bachelor's degree in Telecommunications, Electrical Engineering, Computer Engineering, Information Technology, or related field preferred; equivalent experience may be considered.
- Master's degree preferred.
- 12+ years of progressive telecommunications, broadband, fiber-optic, or network engineering experience.
- 8+ years of leadership experience managing engineering teams, managers, and technical organizations.
- Demonstrated experience developing network architecture and technology roadmaps for broadband service providers.
- Extensive experience with fiber-optic networks, PON technologies, transport networks, IP networking, and broadband service delivery.
- Proven experience leading large-scale infrastructure projects, network modernization initiatives, and capacity planning programs.
- Proven executive leadership and organizational management capabilities.
- Deep expertise in broadband network architecture, engineering, and technology strategy.
- Strong financial, business, and capital planning acumen.
- Exceptional communication, presentation, and stakeholder management skills.
- Strong analytical, decision-making, and problem-solving capabilities.
- Demonstrated ability to influence and lead across departments and organizational levels.
- Experience managing engineering performance through KPIs, metrics, and executive dashboards.
- Strong risk management, business continuity, and resiliency planning capabilities.
- Ability to balance strategic planning with operational execution in a fast-paced growth environment.
Working Conditions:
- Regular travel to field locations, market offices, operational facilities, and vendor sites.
- Availability to respond to major outages, emergencies, and critical operational incidents.
- Periodic after-hours involvement in escalated service-impacting events.
- Exposure to field environments, construction sites, network facilities, and restoration activities.
- Ability to attend field audits and operational inspections in varying weather conditions.
- Occasional evening and weekend work as business needs dictate.
i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made based on qualifications, merit, and business need.