NOC Manager
$86K - $116K/yr
NOC Operations Management Manage the day-to-day operations of a 24x7 Network Operations Center (NOC) supporting enterprise systems, networks, and cloud environments. Lead, mentor, and develop NOC ...
New
$86K - $116K/yr
NOC Operations Management Manage the day-to-day operations of a 24x7 Network Operations Center (NOC) supporting enterprise systems, networks, and cloud environments. Lead, mentor, and develop NOC ...
New
$86K - $116K/yr
NOC Operations Management Manage the day-to-day operations of a 24x7 Network Operations Center (NOC) supporting enterprise systems, networks, and cloud environments. Lead, mentor, and develop NOC ...
New
Ashburn, VA · On-site
$86K - $116K/yr
Job Title NOC Manager The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the ...
New
Ashburn, VA · On-site
$86K - $116K/yr
Job Title NOC Manager The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the ...
New
Arlington, VA · On-site
$24.75 - $34/hr
Act as a conduit for communication between Watchstanders and the NOC Manager and/or level 3 technical staff.
Arlington, VA · On-site
$24.75 - $34/hr
Act as a conduit for communication between Watchstanders and the NOC Manager and/or level 3 technical staff.
Springfield, VA · On-site
$170K - $220K/yr
Mentor, manage and train the NOC staff * Develop, modify, and ensure all playbooks are being ... followed correctly and appropriately updated * Maintain situational awareness across all incoming ...
New
Springfield, VA · On-site
$170K - $220K/yr
Mentor, manage and train the NOC staff * Develop, modify, and ensure all playbooks are being ... followed correctly and appropriately updated * Maintain situational awareness across all incoming ...
New
Springfield, VA · On-site
$170K - $220K/yr
Mentor, manage and train the NOC staff * Develop, modify, and ensure all playbooks are being ... followed correctly and appropriately updated * Maintain situational awareness across all incoming ...
New
Springfield, VA · On-site
$170K - $220K/yr
Mentor, manage and train the NOC staff * Develop, modify, and ensure all playbooks are being ... followed correctly and appropriately updated * Maintain situational awareness across all incoming ...
New
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
New
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
New
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
Springfield, VA · On-site
$130K - $180K/yr
As a member of the NOC Development team, you will play a vital role in managing, configuring, and maintaining network monitoring tools to deliver NOC services in Lorton, VA. Responsibilities: • ...
Springfield, VA · On-site
$130K - $180K/yr
As a member of the NOC Development team, you will play a vital role in managing, configuring, and maintaining network monitoring tools to deliver NOC services in Lorton, VA. Responsibilities: • ...
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
New
Springfield, VA · On-site
$180K - $250K/yr
Program Manager (Ops Center Manager for SOC & NOC) Place of Performance: Springfield, VA Mandatory Requirements: Minimum Secret Clearance Experience Level: Senior-Level (10+ years) About JFL ...
New
Springfield, VA · On-site
$140K - $180K/yr
NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience ... Manage and maintain network architecture documentation and topology diagrams * Lead the technical ...
New
Springfield, VA · On-site
$140K - $180K/yr
NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience ... Manage and maintain network architecture documentation and topology diagrams * Lead the technical ...
New
Washington, DC · Hybrid
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
Washington, DC · Hybrid
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
Washington, DC · On-site
$110K - $135K/yr
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
Washington, DC · On-site
$110K - $135K/yr
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
Washington, DC · Hybrid
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Washington, DC · Hybrid
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Washington, DC · Hybrid
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Washington, DC · Hybrid
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Washington, DC · On-site
$70K - $85K/yr
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Washington, DC · On-site
$70K - $85K/yr
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...
Springfield, VA · On-site
$140K - $180K/yr
NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience ... Manage and maintain network architecture documentation and topology diagrams * Lead the technical ...
New
Springfield, VA · On-site
$140K - $180K/yr
NOC Engineer Tier 3 Place of Performance: Springfield, VA Experience Level: 7+ years of experience ... Manage and maintain network architecture documentation and topology diagrams * Lead the technical ...
New
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
Washington, DC · On-site
$55K - $75K/yr
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
Washington, DC · On-site
$55K - $75K/yr
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
Washington, DC · Hybrid
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
Washington, DC · Hybrid
Participate in and lead Major Incident Management calls with stakeholders and executive leadership * Develop, maintain, and improve NOC procedures, runbooks, and technical documentation * Perform ...
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
The NOC Tier 1 Technician will serve as the first line of defense in monitoring and maintaining ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...
A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.
NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.
A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

$86K - $116K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.
Be a part of the Telos culture and see what sets us apart. Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment.
This position will be based at Ashburn, VA (remote or Hybrid) Responsibilities: NOC Operations Management Manage the day-to-day operations of a 24x7 Network Operations Center (NOC) supporting enterprise systems, networks, and cloud environments. Lead, mentor, and develop NOC personnel, ensuring appropriate staffing, training, and performance management. Establish and maintain operational procedures, shift schedules, and escalation processes.
Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to drive continuous improvement. Coordinate operational activities across network, systems, cybersecurity, and engineering teams. Incident & Problem Management Oversee the identification, triage, escalation, and resolution of network and infrastructure incidents.
Ensure timely communication of service outages and operational impacts to stakeholders. Lead post-incident reviews and facilitate root cause analysis activities. Develop and maintain incident management procedures, runbooks, and operational playbooks.
Support business continuity and disaster recovery exercises. Network & Infrastructure Monitoring Ensure continuous monitoring of enterprise infrastructure, including servers, network devices, applications, and cloud resources. Oversee the use of monitoring and management tools to maintain system availability and performance.
Collaborate with engineering teams on capacity planning, maintenance activities, and system upgrades. Support patch management and change control processes across operational environments. Validate backup operations and system health checks.
Security & Compliance Support Collaborate with Information Assurance and Cybersecurity teams to support compliance initiatives, including NIST, FISMA, and organizational security requirements. Ensure NOC personnel appropriately identify and escalate cybersecurity events. Support continuous monitoring activities and maintain operational documentation for audits and assessments.
Assist with the implementation of security monitoring tools and operational best practices. Maintain awareness of emerging threats and operational impacts to enterprise environments. Cloud Operations Support Support the monitoring and operational management of AWS and other cloud environments.
Coordinate with cloud engineering teams to ensure operational readiness and service availability. Assist with implementing cloud monitoring, logging, and alerting capabilities. Ensure cloud operational procedures are documented and followed.
Participate in cloud-related incident response and troubleshooting efforts. Leadership & Collaboration Serve as the primary point of contact for NOC operations and escalation activities. Collaborate with vendors, customers, and internal stakeholders to resolve operational issues.
Collaborate with Security, Engineering, and Cloud teams during the planning and implementation of network and infrastructure solutions to ensure designs incorporate security best practices, operational requirements, and supportability considerations Lead operational improvement initiatives and recommend process enhancements. Foster a culture of accountability, customer service, and operational excellence. Stay current with industry trends, monitoring technologies, and operational best practices.Qualifications: Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, or a related field preferred with 5+ years of experience in Network Operations, IT Operations, or Infrastructure Support and 2+ years of experience managing or leading NOC, Service Desk, or Operations personnel
ITIL Foundation, CompTIA Security+, or CompTIA Network+ preferred. Cisco Certified Network Associate (CCNA) or equivalent certification preferred. AWS Cloud Practitioner or AWS Certified SysOps Administrator certification is a plus.
Experience Experience supporting enterprise network and infrastructure environments. Familiarity with federal compliance requirements (NIST, FISMA, or similar frameworks) preferred. Experience managing operational incidents and leading cross-functional teams.
Experience supporting cloud environments (AWS, Azure, or Google Cloud) preferred. Security Clearance Must be able to obtain and maintain a U.S. Government security clearance Technical Skills Strong understanding of TCP/IP, DNS, DHCP, VPN, and network troubleshooting principles
Experience with network and infrastructure monitoring tools (SolarWinds, PRTG, Splunk, Datadog, Nagios, or similar platforms). Familiarity with Windows and Linux operating systems. Knowledge of ticketing and IT service management tools (ServiceNow, Jira, Remedy, etc.)
Understanding of cybersecurity monitoring concepts and incident escalation procedures. Basic knowledge of cloud services and operational support within AWS environments. Familiarity with scripting or automation tools (PowerShell, Python, or Bash) preferred.
Leadership & Communication Excellent written and verbal communication skills. Proven ability to lead teams in a fast-paced, mission-critical environment. Experience presenting operational metrics and status updates to leadership.
Strong organizational, analytical, and problem-solving skills. Ability to manage multiple priorities and drive operational excellence. Demonstrated experience building collaborative relationships across technical and business teams.
Salary: Min: $125,000.00 Max $150,000.00 per year, depending on experience and qualifications. Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility. Telos Corporation is an EEO/AA employer.Qualifications: Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Engineering, or a related field preferred with 5+ years of experience in Network Operations, IT Operations, or Infrastructure Support and 2+ years of experience managing or leading NOC, Service Desk, or Operations personnel
ITIL Foundation, CompTIA Security+, or CompTIA Network+ preferred. Cisco Certified Network Associate (CCNA) or equivalent certification preferred. AWS Cloud Practitioner or AWS Certified SysOps Administrator certification is a plus.
Experience Experience supporting enterprise network and infrastructure environments. Familiarity with federal compliance requirements (NIST, FISMA, or similar frameworks) preferred. Experience managing operational incidents and leading cross-functional teams.
Experience supporting cloud environments (AWS, Azure, or Google Cloud) preferred. Security Clearance Must be able to obtain and maintain a U.S. Government security clearance Technical Skills Strong understanding of TCP/IP, DNS, DHCP, VPN, and network troubleshooting principles
Experience with network and infrastructure monitoring tools (SolarWinds, PRTG, Splunk, Datadog, Nagios, or similar platforms). Familiarity with Windows and Linux operating systems. Knowledge of ticketing and IT service management tools (ServiceNow, Jira, Remedy, etc.)
Understanding of cybersecurity monitoring concepts and incident escalation procedures. Basic knowledge of cloud services and operational support within AWS environments. Familiarity with scripting or automation tools (PowerShell, Python, or Bash) preferred.
Leadership & Communication Excellent written and verbal communication skills. Proven ability to lead teams in a fast-paced, mission-critical environment. Experience presenting operational metrics and status updates to leadership.
Strong organizational, analytical, and problem-solving skills. Ability to manage multiple priorities and drive operational excellence. Demonstrated experience building collaborative relationships across technical and business teams.
Salary: Min: $125,000.00 Max $150,000.00 per year, depending on experience and qualifications. Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility. Telos Corporation is an EEO/AA employer.
Sourced by ZipRecruiter
Network security
501 - 1,000 Employees
Ashburn, VA, US
1971