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Noc Manager Jobs in Florida (NOW HIRING)

NOC Technician I

Boca Raton, FL ยท On-site

$60K - $75K/yr

The NOC Technician 1 provides frontline support within the Network Operations Center and is ... ConnectWise Manage: Ticket handling and note * Acronis: Monitor backup status (basic awareness ...

New

BGP OSPF ISIS MPLS Network Management Systems and Network troubleshooting experience Optical ... NOC or Technical Support Team Expert Fault Isolation and Service Restoration Skills Excellent ...

With a portfolio that spans IT managed services, endpoint lifecycle solutions, cybersecurity ... NOC Engineer II The NOC Engineer II is responsible for providing tier II engineer-level support to ...

Create, update, and manage tickets using ServiceNow in accordance with established procedures and ... Adhere to NOC processes and follow standard operating procedures. What You'll Need to Succeed

Collaborate with the NOC Manager to integrate monitoring, alerting, and incident-response workflows; ensure SLAs and internal targets are met. * Drive capacity planning, performance optimization, and ...

Collaborate with the NOC Manager to integrate monitoring, alerting, and incidentโ€‘response workflows; ensure SLAs and internal targets are met. * Drive capacity planning, performance optimization ...

Direct Contractor staff and subcontractors in the execution of NOC or SOC-related responsibilities ... Experience managing SIEM platforms, security analytic tools, endpoint detection, triage ...

New

The NOC Tier 1 Analyst will be responsible for monitoring network services and responding to events and alarms, supporting the incident management process, including defining the impact, properly ...

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Showing results 1-20

Noc Manager information

See Florida salary details

$46.6K

$81.2K

$160.5K

How much do noc manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for noc manager in Florida is $81,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,312.00 and $87,625.00 per year, depending on experience, location, and employer.

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are the most commonly searched types of Noc jobs in Florida? The most popular types of Noc jobs in Florida are:
What cities in Florida are hiring for Noc Manager jobs? Cities in Florida with the most Noc Manager job openings:
Infographic showing various Noc Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,210 per year, or $39 per hour.

NOC Technician I

TGI MAIN COMPANY

Boca Raton, FL โ€ข On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Job Description: NOC Technician I

Department: Technical Operations NOC

Reports to: Director of Technical Operations

Position Summary: The NOC Technician 1 provides frontline support within the Network Operations Center and is responsible for monitoring infrastructure alerts, handling initial troubleshooting steps, and escalating issues to senior NOC staff when necessary. This entry-level position is ideal for individuals starting their IT career who are eager to learn core MSP operations, monitoring platforms, and client onboarding tasks.

Roles and Responsibilities:

Alert Monitoring & Remediation

  • Monitor real-time alerts from NinjaOne and other integrated platforms.

  • Respond to standard incidents such as low disk space, offline devices, or failed backup notifications.

  • Perform documented first-line troubleshooting steps.

  • Escalate unresolved alerts to NOC Technician II or NOC Engineers.

Onboarding & Configuration Support

  • Assist in onboarding tasks under the direction of senior technicians.

  • Deploy monitoring agents and validate basic connectivity.

  • Review onboarding runbooks and maintain checklist compliance.

Ticket Documentation

  • Accurately document actions and updates in ConnectWise Manage.

  • Follow escalation workflows and time entry standards.

Tool Proficiency

  • NinjaOne RMM: Alert triage, basic remediation, and agent status checks

  • ConnectWise Manage: Ticket handling and note

  • Acronis: Monitor backup status (basic awareness)

Qualifications & Skills:

Required Skills & Experience:

  • High school diploma or GED; Associate degree in IT preferred.

  • 1+ year of experience in Help Desk, NOC, or IT support role.

  • Familiarity with Windows OS, remote desktop tools, and IT fundamentals.

  • Desire to grow within a structured NOC environment.

Preferred Skills & Experience:

  • CompTIA A+ (required or in progress)

  • CompTIA Network+ (preferred)

  • NinjaOne Foundations (preferred)

Soft Skills:

  • Strong communication and collaboration.

  • Attention to detail with commitment to accurate documentation.

  • Eagerness to learn and adapt in a fast-paced enviorment

Job Type: Full-time

Salary: $60,000 - $75,000 per year (commensurate with experience)

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday to Friday (participation in on-call or extended shift coverage as needed)

Work Location: In-person: (Boca Raton, FL, OR West Caldwell, NJ OR Cherry Hill, NJ OR Brooklyn NY)

Disclaimer

This document outlines the key responsibilities and expectations for the NOC Technician II role. Responsibilities may evolve based on company priorities, technical operation needs, and business requirements.

EEO Statementย ย ย 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.