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Noc Analyst Two Jobs in Tennessee (NOW HIRING)

Minimum of 10 years IT experience, with at least 2 years in a SOC or Security Analytics role Hands ... NOC/SOC solutions, and experience implementing it Technical certifications from GIAC, SANS ...

Minimum of 10 years IT experience, with at least 2 years in a SOC or Security Analytics role Hands ... NOC/SOC solutions, and experience implementing it Technical certifications from GIAC, SANS ...

Noc Analyst Two information

What is the difference between Noc Analyst Two vs Noc Analyst One?

AspectNoc Analyst TwoNoc Analyst One
Required CertificationsNetwork+ or CCNANetwork+ or equivalent
Work EnvironmentShift-based, 24/7 monitoringDay shifts, office setting
Employer & Industry UsageTelecommunications, IT servicesTelecommunications, IT
Job ResponsibilitiesAdvanced network troubleshooting, escalationBasic monitoring, alert response

The main difference between Noc Analyst Two and Noc Analyst One lies in experience and responsibilities. Noc Analyst Two typically handles more complex issues, requires additional certifications, and works in more advanced environments. Noc Analyst One focuses on basic monitoring and alert response, suitable for entry-level roles. Understanding these distinctions helps candidates identify the right position for their skill level and career goals.

Is NOC analyst entry level?

NOC Analyst Two is typically an entry-level or early-career position in network operations centers. It often requires basic knowledge of networking, monitoring tools, and troubleshooting, with some roles offering on-the-job training or certifications like CompTIA Network+.

Is a Noc Analyst Two a good job?

A Noc Analyst Two is a mid-level network operations center role that involves monitoring, troubleshooting, and maintaining network infrastructure. It offers opportunities for skill development in network tools and certifications, with typical shifts including nights and weekends. The job can be stable and rewarding for those interested in IT and cybersecurity fields.

What are popular job titles related to Noc Analyst Two jobs in Tennessee?

For Noc Analyst Two jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Noc Analyst Two jobs?

Cities in Tennessee with the most Noc Analyst Two job openings:

NOC Systems Analyst (Level II)

Protech Services Group Inc

Memphis, TN • On-site

Full-time

Re-posted 10 days ago


Job description

ProTech Services Group seeks a NOC Systems Analyst (Level II) for a permanent, in-office position in Memphis, TN. 
 
The NOC Systems Analyst is responsible for performing technical and customer service tasks to support our clients in an effective and proactive manner while providing an excellent customer experience.

 

Job Description

  • Provide technical support services to a range of clients in various verticals
  • Field incoming telephone calls, voice mail messages, and emails from end users and respond appropriately to resolve issues
  • Respond and resolve alerts/issues on server and network infrastructure
  • Triage and document technical issues
  • Troubleshoot LAN/WAN user connectivity issues
  • Implement and support Office 365 products
  • Perform Windows OS installs/updates/upgrades
  • Support, monitor, and troubleshoot Windows and MAC workstation hardware and software issues
  • Provide mentoring and support to NOC Technicians
  • Work technical support tickets for various clients in varying degrees of difficulty:
    • Microsoft Desktops and Servers
    • macOS Desktops
    • Active Directory
    • Office365
    • Mobile Devices
    • LAN/WAN Issues
    • Install Software Applications
    • New User Setups
  • Project support for projects including client onboarding, systems upgrades, enhancements, replacements
  • Perform routine system maintenance
  • Provide excellent customer service to all clients

 

Requirements

  • Experience supporting Microsoft/Apple Desktop operating systems
  • Strong with Office 365 tenant space & user administration and applications
  • Strong experience administering Active Directory
  • Experience with creating and editing Group Policy Objects
  • Experience with Azure Active Directory and Intune
  • Experience with network device configuration (firewalls, switches, access points)
  • Proficiency using remote access tools
  • Knowledge of working within a ticketing system
  • Effective communication skills (verbal and written)
  • Proven, excellent customer service
  • Patience under stressful situations (i.e. network outages, server down, etc.)
  • Ability to think critically by using reasoning to identify the strengths and weaknesses of alternative approaches to problems
  • Ability to work alone, in a group, or under direct supervision effectively
  • An attitude conducive to learning and accepting challenges head on is a must
  • Experience in customer facing direct support is a must
  • A+, Network+ certifications and either a degree in IS or commiserate experience
  • Ability to work as a member of a technical team and independently
  • Reliable Transportation