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HealthLinc

Phone Operator (51257)

Valparaiso, IN · On-site

$14.25 - $17.75/hr

Phone Operator Position Type: Full Time Job Shift: Day Education Level: High School Travel ... Performs no show appointments and submits proper timely notification to the Site Operations ...

AgeUp

Phone Buddies with Older Adults

Redwood City, CA · On-site

Be a lifeline of friendship - become a Phone Buddy for an older adult! Looking for a simple way to ... No special skills needed -- just a caring heart and a listening ear. We provide training and ...

Collins & Blaha, P.C.

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Legal Assistant

Farmington Hills, MI · On-site

Email only, no phone calls please. Please submit cover letter with resume. Professional telephone etiquette, strong organizational skills, attention to detail and accuracy necessary. Excellent ...

Wood Dale Pharmacy Llc

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Pharmacy Technician

Wood Dale, IL · On-site

$21 - $23/hr

At Wood Dale Pharmacy , we offer pharmacy technicians a quieter, more focused environment--no phone lines, no drive-thru, no vaccine quotas. Say goodbye to retail pressure and hello to a calm, lab ...

Wood Dale Pharmacy Llc

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Pharmacy Technician

Wood Dale, IL · On-site

$21 - $23/hr

At Wood Dale Pharmacy , we offer pharmacy technicians a quieter, more focused environment--no phone lines, no drive-thru, no vaccine quotas. Say goodbye to retail pressure and hello to a calm, lab ...

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All JobsNo Phone Jobs

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How much do no phone jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for no phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a no phone job?

'No Phone' jobs are positions that do not require employees to make or receive phone calls as part of their duties. These roles are ideal for individuals who prefer not to communicate via phone, whether due to personal preference, anxiety, or a noisy environment. Examples include data entry, writing, graphic design, transcription, and many tech or administrative roles. Communication in these jobs typically happens through email, chat, or project management tools. This type of work is especially popular in remote and freelance job markets.

What is the difference between No Phone vs Customer Service Representative?

AspectNo PhoneCustomer Service Representative
Required CredentialsNone specificHigh school diploma or equivalent; sometimes certifications in customer service
Work EnvironmentRemote or in-office, minimal direct customer interactionIn-office or remote, frequent direct customer interaction
Industry UsageCommon in data entry, administrative rolesCommon in retail, call centers, service industries
Search & Comparison IntentRoles with minimal phone useCustomer support roles involving phone communication

In summary, No Phone roles focus on tasks with little to no phone interaction, often in administrative or data entry positions. Customer Service Representatives typically require communication skills and involve direct phone contact with clients. The main difference lies in the level of customer interaction and required skills.

More about No Phone jobs
What cities are hiring for No Phone jobs? Cities with the most No Phone job openings:
What are the most commonly searched types of No Phone jobs? The most popular types of No Phone jobs are:
What states have the most No Phone jobs? States with the most job openings for No Phone jobs include:
No Phone jobs near you
Infographic showing various No Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Phone Operator (51257)

HealthLinc

Valparaiso, IN • On-site

$14.25 - $17.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

HealthLinc rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Phone Operator

Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: None

Description

As a Scheduler, you will use a multi-line phone system and our scheduling software to greet and register patients, schedule their appointments, assist them with any questions, and direct their calls as necessary. This position will work closely with the call center staff and will report to the Call Center Manager.

JOB RESPONSIBILITIES:

  • Registers or verifies patient information for every phone call, schedules patient appointments according to provider scheduling templates, and instructs patients accordingly in preparation of their appointment.
  • Provides information to patients regarding scheduling, insurance coverage and other information as authorized by the Call Center Lead/Call Center Manager.
  • Sends tasks to providers and other staff as necessary.
  • Receives and logs voicemails and conducts call backs as necessary.
  • Consults with Call Center Lead/Call Center Manager for scheduling conflicts.
  • Calls to patients to remind them of and confirm their appointments.
  • Will fill-in as an Operator if the Operator line is full.
  • All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
  • Performs other duties as assigned.

Level 2 (in addition to above)

  • Performs no show appointments and submits proper timely notification to the Site Operations Director of such.
  • Makes Gap in Care calls and schedules patients accordingly.
  • Upon receiving a certification in Crisis Management, will respond to crisis calls as backup.

Level 3 (in addition to above)

  • Coordinates the rescheduling of providers appointments as needed.
  • May receive payments for medical and dental charges for patients over the phone.
  • Serves as a point of contact for MCE requirements for other staff.

Qualifications

REQUIRED QUALIFICATIONS:

Education/Training

  • High School diploma or equivalent
  • Associates degree (not required but highly preferred)

Experience

  • At least one year of customer service experience
  • At least one year of experience in a call center setting (not required but highly preferred)

Skills/Job Requirement

  • Strong customer service skills
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Proven ability to work well in a team environment
  • Ability to remain flexible and adaptable
  • Bilingual in Spanish preferred
  • Ability to follow HealthLinc policies and procedures

Technology Skills

  • Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
  • Basic software skills (Microsoft Office, EHR, online sources, etc.)

REQUIRED TRAINING:

  • All assigned Relias training

What HealthLinc employees say

Pay

Benefits

Hours and flexibility

Workplace

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