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No Experience Shopify Chat Support Jobs in Raleigh, NC

Triple Whale

Team Lead, Sales Engineering

Raleigh, NC · On-site +1

$99K - $131K/yr

Shorter cycle times on SE-supported deals. * What gets promised pre-close holds up post-close. * A ... Competitive experience. * Shopify ecosystem depth, including headless or non-Shopify ...

Doist

Team Lead, Sales Engineering

Raleigh, NC · On-site

$140 - $210/hr

Shorter cycle times on SE-supported deals. * What gets promised pre-close holds up post-close. * A ... Competitive experience. * Shopify ecosystem depth, including headless or non-Shopify ...

New

Triple Whale

Team Lead, Sales Engineering

Raleigh, NC · On-site +1

$99K - $131K/yr

Shorter cycle times on SE-supported deals. * What gets promised pre-close holds up post-close. * A ... Competitive experience. * Shopify ecosystem depth, including headless or non-Shopify ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

You will learn how to provide chat-based account and payment support services, including ... No matter your background, our quick, thorough, fully paid training can bring you up to speed on ...

TMC

CDL-A Truck Driver - No Experience Needed

Raleigh, NC · On-site

$120K/yr

Round-the-clock support - Drivers are the greatest force on our team. Our quality fleet management ... Valid Class A CDL * No experience required! * No recent DOT-reportable accidents or DUIs * Military ...

TMC

CDL-A Truck Driver - No Experience Needed

Raleigh, NC · On-site

$120K/yr

Round-the-clock support - Drivers are the greatest force on our team. Our quality fleet management ... Valid Class A CDL * No experience required! * No recent DOT-reportable accidents or DUIs * Military ...

TMC

CDL-A Truck Driver - No Experience Needed

Garner, NC · On-site

$120K/yr

Round-the-clock support - Drivers are the greatest force on our team. Our quality fleet management ... Valid Class A CDL * No experience required! * No recent DOT-reportable accidents or DUIs * Military ...

TMC

CDL-A Truck Driver - No Experience Needed

Durham, NC · On-site

$120K/yr

Round-the-clock support - Drivers are the greatest force on our team. Our quality fleet management ... Valid Class A CDL * No experience required! * No recent DOT-reportable accidents or DUIs * Military ...

TMC

CDL-A Truck Driver - No Experience Needed

Cary, NC · On-site

$120K/yr

Round-the-clock support - Drivers are the greatest force on our team. Our quality fleet management ... Valid Class A CDL * No experience required! * No recent DOT-reportable accidents or DUIs * Military ...

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All JobsShopify Chat Support JobsNo Experience Shopify Chat Support JobsNo Experience Shopify Chat Support Jobs in Raleigh, NC

No Experience Shopify Chat Support information

See Raleigh, NC salary details

$37

$65

$79

How much do no experience shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for no experience shopify chat support in Raleigh, NC is $65.43, according to ZipRecruiter salary data. Most workers in this role earn between $44.38 and $77.84 per hour, depending on experience, location, and employer.

What is the difference between No Experience Shopify Chat Support vs No Experience Shopify Customer Service Representative?

AspectNo Experience Shopify Chat SupportNo Experience Shopify Customer Service Representative
Required CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentOnline, remote chat platformOnline, phone or chat support
Employer & Industry UsageE-commerce, retailE-commerce, retail
Search & Comparison IntentCustomer support roles with chat focusCustomer service roles with phone/chat focus

Both roles involve assisting customers online, but No Experience Shopify Chat Support primarily handles live chat inquiries, while No Experience Shopify Customer Service Representatives may handle calls and emails. The skills and work environment are similar, making them closely related entry-level positions in e-commerce support.

Does Shopify offer chat support?

Shopify provides chat support for merchants and customers through its Help Center and support channels. As a Shopify chat support agent, you may assist with customer inquiries, troubleshoot issues, and use tools like live chat software to communicate effectively. Strong communication skills and familiarity with Shopify's platform are helpful for this role.

What are the most commonly searched types of Shopify Chat Support jobs in Raleigh, NC?

The most popular types of Shopify Chat Support jobs in Raleigh, NC are:

What are popular job titles related to No Experience Shopify Chat Support jobs in Raleigh, NC?

For No Experience Shopify Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching No Experience Shopify Chat Support jobs in Raleigh, NC look for?

The top searched job categories for No Experience Shopify Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for No Experience Shopify Chat Support jobs?

Cities near Raleigh, NC with the most No Experience Shopify Chat Support job openings:

No Experience Shopify Chat Support jobs near you

Team Lead, Sales Engineering

Triple Whale

Raleigh, NC • On-site, Remote

$99K - $131K/yr

Full-time

Posted 8 days ago

Job description

What Do We Do?
Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you - pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.
We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce - Moby 2 - letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.
The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.
The Role
Lead Triple Whale's Sales Engineering team while still carrying your own deals. You'll manage three SEs - coaching, call reviews, development - and personally own the hardest technical opportunities in the team's book. Roughly half your time in the field, half leading the team.
What You'll Do
  • Run technical discovery, POCs, and demos on your own deals - typically the largest and most competitively contested.
  • Take escalations from the team on technical and competitive objections they can't close out.
  • Coach three SEs: recurring 1:1s, structured call reviews against our frameworks, and a clear development plan for each.
  • Define and document how SE works here: when an SE engages a deal, what a POC requires to start and what "passed" means, discovery standards before a demo, and what a clean handoff to Solutions Architecture contains.
  • Hire and ramp SEs as the team grows.
  • Own the accuracy of what your team promises pre-sale. Solutions Architecture has to build it.
What Success Looks Like
  • Conversion through the technical evaluation stage, on your deals and across the team.
  • Shorter cycle times on SE-supported deals.
  • What gets promised pre-close holds up post-close.
  • A documented SE process the whole team actually follows.
  • Three SEs measurably better than when you started.
Requirements
  • 6+ years in sales engineering, solutions consulting, or a similar technical pre-sales role.
  • Experience coaching or mentoring other SEs - formal management title not required, but you need to have raised someone else's game before.
  • Track record of building process, not just following it: POC criteria, discovery standards, handoff requirements, review cadences you put in place that stuck.
  • Working SQL fluency.
  • Hands-on experience with marketing attribution - pixel-based, multi-touch, or MMM.
  • Comfortable telling a customer we haven't built something, and telling a rep their deal isn't as strong as they think.
  • Based in the New York City area.
Nice to Have
  • E-commerce or DTC background - MER, CAC, contribution margin, payback.
  • Competitive experience.
  • Shopify ecosystem depth, including headless or non-Shopify implementations.
  • Formal people-management experience.
Our Values
  • We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
  • We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage.
  • We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together.
  • We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
  • We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Base Compensation Range: $XX,000-$XXX,000
Our compensation ranges are set using benchmarks from growth-stage companies and factor in function, level, and location-so everything stays balanced and competitive. The range listed on each job posting reflects the minimum and maximum target salary across all U.S. locations.
Triple Whale is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join Us in Making Waves
If you're looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We're on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.
Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official.
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