... inbound and outbound calls surrounding student transportation operations at the NYCSBUS ... experience in a Call Center Representative role for a large organization, and/or; 1 year of ...
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... inbound and outbound calls surrounding student transportation operations at the NYCSBUS ... experience in a Call Center Representative role for a large organization, and/or; 1 year of ...
Quick apply
... inbound and outbound calls surrounding student transportation operations at the NYCSBUS ... experience in a Call Center Representative role for a large organization, and/or; 1 year of ...
Bronx, NY · On-site
$20/hr
We also provide nursing home support, care management, and in-home care through our Essen House ... experience. Responsibilities * Handle high-volume inbound and outbound calls in a call center ...
Bronx, NY · On-site
$20/hr
We also provide nursing home support, care management, and in-home care through our Essen House ... experience. Responsibilities * Handle high-volume inbound and outbound calls in a call center ...
Manhattan, NY · Remote
$20/hr
Call Center Representative - English & Spanish (Remote) Job Type: Full-time, Contract Location ... experience for every caller. Key Responsibilities: · Handle a high volume of inbound calls ...
New
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Manhattan, NY · Remote
$20/hr
Call Center Representative - English & Spanish (Remote) Job Type: Full-time, Contract Location ... experience for every caller. Key Responsibilities: · Handle a high volume of inbound calls ...
New
Manhattan, NY · On-site +1
$20/hr
Call Center Representative - English & Spanish (Remote) Job Type: Full-time, Contract Location ... experience for every caller. Key Responsibilities: • Handle a high volume of inbound calls ...
New
Manhattan, NY · On-site +1
$20/hr
Call Center Representative - English & Spanish (Remote) Job Type: Full-time, Contract Location ... experience for every caller. Key Responsibilities: • Handle a high volume of inbound calls ...
New
$12.58 - $18.52/hr
The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The ...
$12.58 - $18.52/hr
The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The ...
Bronx, NY · On-site
$20/hr
This is a fast-paced, patient-facing role ideal for someone with strong communication skills and prior healthcare call center experience. Responsibilities * Handle high-volume inbound and outbound ...
Bronx, NY · On-site
$20/hr
This is a fast-paced, patient-facing role ideal for someone with strong communication skills and prior healthcare call center experience. Responsibilities * Handle high-volume inbound and outbound ...
$36K - $42K/yr
The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ... Supervise call center operations and all related Exchange Call Center activity for Tier 1 or Tier 2 ...
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$36K - $42K/yr
The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening ... Supervise call center operations and all related Exchange Call Center activity for Tier 1 or Tier 2 ...
Manhattan, NY · Remote
$25 - $32/hr
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred). CRM: Proficiency in a CRM system is required (Microsoft Dynamics ...
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Manhattan, NY · Remote
$25 - $32/hr
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred). CRM: Proficiency in a CRM system is required (Microsoft Dynamics ...
Manhattan, NY · Remote
$25 - $32/hr
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred). CRM: Proficiency in a CRM system is required (Microsoft Dynamics ...
Quick apply
Manhattan, NY · Remote
$25 - $32/hr
Experience: Minimum 3 years of call center experience, with demonstrated high-volume inbound experience (75+ calls/day preferred). CRM: Proficiency in a CRM system is required (Microsoft Dynamics ...
Brooklyn, NY · On-site
$20/hr
We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Previous healthcare experience, including proficiency with EMR systems, required Responsibilities ...
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Urgent
Brooklyn, NY · On-site
$20/hr
We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills ... Previous healthcare experience, including proficiency with EMR systems, required Responsibilities ...
Urgent
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
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West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
West Orange, NJ · On-site
$17 - $20/hr
Handle inbound and outbound calls in a professional and courteous manner. * Assist patients and ... High school diploma or equivalent. * Proven customer service experience in a call center ...
Brooklyn, NY · On-site
$15/hr
... inbound/outbound call center. You must have a minimum of 2 years' experience in a call center to ... No sorry... that's false... here's why... In a receptionist or secretary job you work logistics ...
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Brooklyn, NY · On-site
$15/hr
... inbound/outbound call center. You must have a minimum of 2 years' experience in a call center to ... No sorry... that's false... here's why... In a receptionist or secretary job you work logistics ...
Manhattan, NY · On-site
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Manhattan, NY · On-site
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Manhattan, NY · On-site
$70K - $80K/yr
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Manhattan, NY · On-site
$70K - $80K/yr
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Manhattan, NY · On-site
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Manhattan, NY · On-site
The Licensing Division's General Vending Unit is seeking an experienced and organized Call Center Supervisor to lead the unit's telephone and appointment operations. The Supervisor will report to the ...
Paterson, NJ · On-site
$23 - $25/hr
At least 6 months of call center experience. * At least 2 years of customer service experience. * High school degree or GED required. What would be great to have * Spanish speaking Credit Union ...
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Paterson, NJ · On-site
$23 - $25/hr
At least 6 months of call center experience. * At least 2 years of customer service experience. * High school degree or GED required. What would be great to have * Spanish speaking Credit Union ...
Manhattan, NY · On-site +1
$20/hr
Job Title: Call Center Representative - English & Spanish (Remote) Job Type: • Full-time, ... experience for every caller. Key Responsibilities: • Handle a high volume of inbound calls ...
Manhattan, NY · On-site +1
$20/hr
Job Title: Call Center Representative - English & Spanish (Remote) Job Type: • Full-time, ... experience for every caller. Key Responsibilities: • Handle a high volume of inbound calls ...
$12.99 - $13.95
4% of jobs
$13.95 - $14.90
9% of jobs
$14.90 - $15.86
11% of jobs
$15.90 is the 25th percentile. Wages below this are outliers.
$15.86 - $16.82
19% of jobs
The median wage is $17.13 / hr.
$16.82 - $17.78
21% of jobs
$18.67 is the 75th percentile. Wages above this are outliers.
$17.78 - $18.74
12% of jobs
$18.74 - $19.69
15% of jobs
$19.69 - $20.65
5% of jobs
$20.65 - $21.61
3% of jobs
$21.61 - $22.57
0% of jobs
$22.57 - $23.53
1% of jobs
$12
$17
$23
| Aspect | No Experience Home Inbound Call Center | Customer Service Representative |
|---|---|---|
| Required Credentials | No experience needed, training provided | Typically no formal credentials, on-the-job training |
| Work Environment | Remote, home-based | Office or remote, depending on employer |
| Industry Usage | Common in call centers, telecommunication, retail | Widespread across various industries including retail, banking |
| Search & Comparison Intent | Often searched by beginners seeking remote roles | Broader term for customer support roles |
Both roles involve assisting customers via phone, but No Experience Home Inbound Call Center positions are specifically remote and designed for beginners without prior experience. Customer Service Representatives may work in various settings and often require similar skills, but the inbound call center role emphasizes a home-based setup and entry-level training.
Full-time
Re-posted 6 days ago
Position Title: Bilingual Call Center Representative
Department: Dispatch
Location: Corporate Headquarters
Employment Type: Full-Time
Schedule: 10:00 AM - 6:30 PM
Job Summary:
We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively.
Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies.
•Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service
•Representatives or utilized technology systems via phone and email communication modes.
•Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner
•Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance
•Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed
•Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction
•Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken
•Identifies escalating priority issues and reports situations to leadership as soon as possible
•Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command
•Follows up on complicated customer calls where required
•Completes call notes and call reports as necessary; updates as needed
•Obtains and evaluates all relevant data to handle complaints and inquiries
•Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers
•Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments
•Responsible for completing all necessary training including de-escalation and customer service technique
•Perform other duties as assigned and directed
Experience:
1 year of experience in a Call Center Representative role for a large organization, and/or;
1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate
High School Diploma or equivalent
Established experience in complaint resolve and incident management a must
Demonstrated ability to improve organizational procedures and work effectively to improve operations
Experience in data collection and information sorting
Experience in customer service outreach techniques and methods
Strong written and verbal communication skills
Ability to work a flexible schedule
Multilingual speaking and writing skills a plus