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Nike Customer Service Jobs in Quebec (NOW HIRING)

Lids

Assistant Store Manager FT

Mirabel, QC · On-site

... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... customer service by offering their expertise on Lids' products and services. Principle Duties and ...

All JobsNike Customer Service JobsNike Customer Service Jobs in Quebec

Nike Customer Service information

See Quebec salary details

$7

$18

$31

How much do nike customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for nike customer service in Quebec is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What is a Nike Customer Service?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

Can you work remote for Nike customer service?

Nike customer service roles are typically based in physical retail stores or call centers, and remote work is generally not available for these positions. However, some corporate or administrative roles within Nike may offer remote or hybrid options depending on the department and current company policies.

How does Nike deal with customer service?

Nike customer service representatives handle customer inquiries, complaints, and returns through various channels such as phone, email, and live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions and resolve issues efficiently.

What are the most commonly searched types of Nike Customer Service jobs in Quebec?

The most popular types of Nike Customer Service jobs in Quebec are:

What job categories do people searching Nike Customer Service jobs in Quebec look for?

The top searched job categories for Nike Customer Service jobs in Quebec are:

Nike Customer Service jobs near you
Infographic showing various Nike Customer Service job openings in Quebec as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, and 3% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,280 per year, or $18.4 per hour.

Nike - Seasonal Athlete/Saisonnier associe(e) aux ventes - Galeries

Retailors

Quebec, QC

Part-time

Re-posted 5 days ago

Job description

Qui sommes-nous ?

Retailors est un detaillant de premier plan en pleine expansion, specialise dans le domaine du sport et de l'athleisure. Nous sommes fiers d'etre un partenaire mondial de choix pour l'exploitation des magasins de detail Nike au Canada, en Europe, en Australie, en Nouvelle-Zelande et en Israel. De plus, Fox Group Canada elargit considerablement son portefeuille d'activites au Canada, et le role du Directeur de Magasin est essentiel pour guider l'avenir des magasins Nike au sein de l'entreprise.

Es-tu pret(e) ?

En tant qu'Athlete saisonnier Nike en magasin (associe(e) aux ventes), ta mission sera d'offrir une experience client haut de gamme en demontrant ton expertise afin de repondre aux besoins individuels de chaque client. Tu proposeras des solutions completes grace aux produits et services Nike, permettant aux consommateurs de se connecter, de s'entrainer et de performer avec les connaissances necessaires pour atteindre leurs objectifs.

Ce que tu feras :

  • Relevant du/de la gerant(e) de magasin, s'assurer que les taches sont executees avec precision
  • Surveiller le flux des livraisons et assurer un suivi rapide des ecarts
  • Maintenir les zones d'entreposage propres, organisees et conformes aux normes de l'entreprise
  • Effectuer le decompte des boites et valider avec les bons de livraison; signaler immediatement tout ecart, manque ou dommage
  • Soutenir l'equipe sur le plancher de vente avec le placement des produits et le reapprovisionnement
  • S'assurer que les caisses sont bien approvisionnees en fournitures operationnelles
  • Ce que nous recherchons :
  • Diplome d'etudes secondaires complete ou en cours (ou equivalent GED)
  • Capacite a effectuer des calculs de base (addition, soustraction, multiplication, division)
  • Capacite a communiquer efficacement en anglais, a l'oral et a l'ecrit
  • Capacite physique a se pencher, tourner, s'accroupir, atteindre, monter une echelle et rester debout pendant de longues periodes
  • Capacite a gerer plusieurs taches dans un environnement dynamique
  • Capacite a travailler efficacement en equipe et a offrir un excellent service a la clientele
  • Une a deux annees d'experience en service a la clientele ou en commerce de detail (un atout)

Disponibilites :

  • Disponibilite minimale de 20 heures par semaine incluant :
  • Disponibilite durant les heures de pointe (variant selon le magasin)
  • Disponibilite les fins de semaine (vendredi a dimanche)
  • Disponibilite pour 2 jours sur 3
  • 1 quart de travail de fermeture la fin de semaine
  • 1 quart de travail de fermeture en semaine (lundi a jeudi)
  • Disponibilite requise pendant la majorite des periodes critiques ( blackout ), incluant notamment :
  • Semaine de relache
  • Fete du Canada (fin de semaine)
  • Rentree scolaire (2 semaines avant et 1 semaine apres la fete du Travail)
  • Vendredi fou (du samedi precedent jusqu'au lundi suivant)
  • Periode des Fetes (15 au 30 decembre)

Ce que nous offrons :

Rabais avantageux sur les produits Nike

Opportunite de developper ta carriere au sein d'une marque de vetements sportifs de renommee mondiale

Environnement de travail positif et collaboratif

Taux horaire : 16,10 $

Il s'agit d'un poste vacant.

Retailors (Fox Group) est un employeur offrant l'egalite des chances, engage envers la diversite et l'inclusion. Nous encourageons les candidatures de toutes les personnes qualifiees, y compris celles en situation de handicap. Nous nous engageons a adapter les besoins des candidats, sur demande, tout au long du processus de recrutement. Veuillez nous informer des accommodements dont vous pourriez avoir besoin. Les informations recues concernant les accommodements seront traitees de maniere confidentielle.

Nous remercions tous les candidats pour leur interet pour cette opportunite excitante, cependant, seuls les candidats qualifies seront contactes.

Apply