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Night Shift Remote Patient Access Representative Jobs in Rochester, MN

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Document and print instructions for the patient * Review completed charts with the provider between patients or at the completion of shift * Update provider preference and clinic preference documents ...

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Night Shift Remote Patient Access Representative information

See Rochester, MN salary details

$12

$19

$24

How much do night shift remote patient access representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for night shift remote patient access representative in Rochester, MN is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.49 per hour, depending on experience, location, and employer.

What is a night shift remote patient access representative?

A Night Shift Remote Patient Access Representative is an administrative professional who works overnight hours, typically from a remote location, to assist patients with scheduling, registration, insurance verification, and other front-end healthcare processes. They serve as the first point of contact for patients seeking medical services outside of regular business hours. Their role helps ensure continuous patient support and smooth hospital or clinic operations by managing patient information, answering inquiries, and coordinating with other healthcare staff remotely.

What are the key skills and qualifications needed to thrive as a night shift remote patient access representative?

To excel as a Night Shift Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare terminology, typically supported by a high school diploma or equivalent. Proficiency in hospital management software, electronic health records (EHR) systems, and secure communication tools is crucial. Excellent communication, problem-solving, and the ability to work independently during night hours are standout soft skills. These abilities ensure accurate patient information management, a positive patient experience, and efficient operations outside of regular business hours.

What are the main challenges faced by night shift remote patient access representatives and how can they be managed?

Night Shift Remote Patient Access Representatives often encounter challenges such as handling high patient volumes during off-hours, managing time zone differences, and maintaining effective communication with both patients and daytime healthcare staff. To manage these, it’s important to develop strong organizational skills, stay updated on hospital protocols, and use clear documentation to ensure seamless patient handoffs. Building routines for self-care and staying connected with team members through scheduled check-ins can also help maintain productivity and job satisfaction.

What is the difference between Night Shift Remote Patient Access Representative vs Night Shift Medical Scheduler?

AspectNight Shift Remote Patient Access RepresentativeNight Shift Medical Scheduler
CredentialsHigh school diploma; healthcare customer service experienceHigh school diploma; healthcare scheduling experience
Work EnvironmentRemote, night shift, healthcare call centersRemote or on-site, night shift, healthcare facilities
Employer & IndustryHospitals, clinics, insurance companiesHospitals, outpatient clinics, healthcare providers
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingScheduling patient appointments, coordinating provider calendars

Both roles involve remote work during night shifts within the healthcare industry. The Night Shift Remote Patient Access Representative focuses on patient check-in and insurance tasks, while the Night Shift Medical Scheduler primarily manages appointment scheduling. They share similar credentials and work environments but differ in specific responsibilities.

What are popular job titles related to Night Shift Remote Patient Access Representative jobs in Rochester, MN?

For Night Shift Remote Patient Access Representative jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Night Shift Remote Patient Access Representative jobs in Rochester, MN look for?

The top searched job categories for Night Shift Remote Patient Access Representative jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Night Shift Remote Patient Access Representative jobs?

Cities near Rochester, MN with the most Night Shift Remote Patient Access Representative job openings:

Solution Architect, Revenue Cycle - Remote

Mayo Clinic

Rochester, MN • On-site, Remote

$61.50 - $81/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 699 frontline employees who took The Breakroom Quiz

128th of 893 rated healthcare providers


Job description


Mayo Clinic's Revenue Cycle is hiring a Solution Architect to shape the future of patient access. This role blends deep Epic front-end expertise with strategic thinking, creative problem-solving, and strong cross-functional collaboration to deliver integrated solutions that streamline the patient experience and advance how Revenue Cycle operates.
What you'll do
  • Strategic Intake & Solutioning - Partner with operational leaders to capture the problems and outcomes they're trying to achieve, evaluate feasibility, and recommend the best path forward. You'll identify current and future feature capabilities aligned to our strategic objectives and ensure proposed solutions meaningfully support our priorities.
  • Technical Leadership & Design - Serve as a consultative architect who shapes the "what" and "why" of solutions rather than performing the build. You'll evaluate options across Epic, enterprise and departmental specialty systems, and vendor products - recommending the best-fit approach, participating in vendor evaluations, and partnering with build teams to bring designs to life.
  • Cross-Functional Collaboration - Determine which Revenue Cycle enablement teams and partner areas are needed to deliver. Facilitate technical committees, build consensus, and gain institutional approvals.
  • Roadmap & Release Planning - Stay current on Epic releases, vendor assessments, and emerging AI workflows. Correlate operational roadmaps with upcoming technology to keep strategic initiatives on track.

What you'll bring
  • A minimum of three Epic certifications, at least one of which is related to Patient Access/Front-end Revenue Cycle (Prelude, Referrals, Identity)Experience collaborating with MyChart or custom healthcare portal teams to advance the digital patient experience (portal-specific certification or build experience not required).
  • Proven ability to map end-to-end workflows across teams, systems, and process areas.
  • Strong relationship-building skills across operations, technology, analytics, automation, and education partners.
  • A data-driven, root-cause approach to problem solving and sustained process improvement.
  • Comfort navigating ambiguity and shifting priorities while keeping stakeholders aligned.
  • Active awareness of emerging technologies, AI-enabled capabilities, and regulatory changes affecting Revenue Cycle.

Join us to architect the front-end solutions that make every patient's access journey simpler, smarter, and more connected.
Qualifications
Bachelor's degree and 8 years' experience including 5 years' of demonstrated technical experience and 3 years of demonstrated leadership experience.
Masters degree in applicable field preferred.
Multiple (three or more) Epic Certifications OR relevant Intelligent Automation/AI certifications required.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Working knowledge of large language models, AI agents, and/or ML lifecycle management. Proven track record of designing enterprise-scale solutions using automation platforms (UiPath preferred).
Works cross functionally across Mayo Clinic Departments. Demonstrated project and deliverable consistency through repeatable and reliable performance. Demonstrates initiative and self-motivation to complete tasks and assignments on time. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in multiple technologies. Demonstrated ability in solving complex technical and application problems with multiple technologies. Experience working in healthcare technology and Epic. Exposure to managing both custom developed and vendor-supplied applications.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

What Mayo Clinic employees say

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Mayo Clinic logo

About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919