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Night Shift Remote Medical Customer Service Jobs in Decatur, TX

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Flower Mound, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Keller, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Denton, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsMedical Customer Service JobsNight Shift Remote Medical Customer Service JobsNight Shift Remote Medical Customer Service Jobs in Decatur, TX

Night Shift Remote Medical Customer Service information

See Decatur, TX salary details

$10

$16

$21

How much do night shift remote medical customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for night shift remote medical customer service in Decatur, TX is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Remote Medical Customer Service vs Night Shift Remote Medical Billing and Coding?

AspectNight Shift Remote Medical Customer ServiceNight Shift Remote Medical Billing and Coding
CredentialsHigh school diploma, customer service experience, healthcare knowledgeCertification in medical billing and coding (e.g., CPC), high school diploma
Work EnvironmentRemote, customer support calls, patient interactionRemote, data entry, coding, billing software use
Industry UsageHealthcare providers, insurance companies, hospitalsHealthcare providers, billing companies, insurance firms

Night Shift Remote Medical Customer Service focuses on assisting patients and providers via calls, requiring customer service skills. In contrast, Night Shift Remote Medical Billing and Coding involves processing medical claims and coding diagnoses, requiring specialized certification. Both roles are remote and industry-specific, but they serve different functions within healthcare operations.

What job categories do people searching Night Shift Remote Medical Customer Service jobs in Decatur, TX look for?

The top searched job categories for Night Shift Remote Medical Customer Service jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Night Shift Remote Medical Customer Service jobs?

Cities near Decatur, TX with the most Night Shift Remote Medical Customer Service job openings:

Night Shift Remote Medical Customer Service jobs near you
Infographic showing various Night Shift Remote Medical Customer Service job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,058 per year, or $16.4 per hour.

Medical Customer Service Representative

Addison Group

Fort Worth, TX • Remote

$17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Job Title: Customer Service Representative

Location (City, State): Fort Worth, TX (Remote after training; must be local to the DFW area)

Industry: Healthcare | Revenue Cycle | Customer Service

Pay: $17.00/hour

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

About Our Client:

Addison Group is partnering with a leading healthcare services organization that supports providers through payment integrity and claims-related solutions. Our client is seeking Customer Service Representatives who are passionate about delivering exceptional service and thrive in a fast-paced, team-oriented environment.

Job Description:

Our client is hiring Customer Service Representatives to provide support to healthcare providers and internal teams by handling inbound inquiries, researching account information, and communicating resolutions. This role requires strong communication skills, attention to detail, and the ability to manage multiple systems while delivering a high level of customer service.

Key Responsibilities:

  • Answer inbound phone calls and respond to voicemail messages promptly.
  • Manage incoming emails from healthcare providers, clients, and internal departments.
  • Research provider accounts and review case history using internal software systems.
  • Collaborate with supervisors and cross-functional teams to resolve questions and determine appropriate next steps.
  • Communicate findings and resolutions to healthcare providers in a professional and courteous manner.
  • Maintain accurate documentation, reports, and spreadsheets.
  • Ensure all interactions and documentation meet quality and compliance standards.
  • Provide timely, accurate customer service while managing multiple priorities throughout the day.

Qualifications:

  • At least 1 year of experience in the healthcare industry (clinical, administrative, insurance, medical office, or related experience accepted).
  • Must reside in the Dallas-Fort Worth area.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Experience working with multiple computer systems and databases.
  • Knowledge of Workers' Compensation fee schedules and regulations is preferred.
  • Strong written communication skills with excellent grammar, spelling, and punctuation.
  • Highly organized with exceptional attention to detail and strong problem-solving skills.
  • Ability to work independently after completing training.

Additional Details:

  • Number of Openings: 2
  • Employment Type: Direct Hire
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM
  • Training: First two weeks completed onsite in Fort Worth, followed by a fully remote work schedule.
  • Work Setting: Hybrid (Onsite Training → Remote)
  • Systems Used: MedCheck, SCheck, Salesforce
  • Interview Process: One virtual interview with the hiring manager.
  • Start Date: ASAP

Perks:

  • Remote work after completing onsite training
  • Direct Hire opportunity with long-term career growth
  • Consistent weekday schedule with no evenings or weekends
  • Supportive team environment
  • Opportunity to gain experience with healthcare payment integrity and provider relations
  • Comprehensive onboarding and hands-on training 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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