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Night Shift Remote Hotel Reservation Jobs (NOW HIRING)

PCH

Hotel Group Sales Manager | Remote/Hybrid

Mobile, AL · On-site +1

$53K - $71K/yr

... Hotel Remote/Hybrid | Southeastern U.S. Preferred | Travel to Mobile, Alabama as Needed Build ... Hands-on experience with Marriott sales and reservation systems, including CI/TY, MARSHA, Delphi ...

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Night Shift Remote Hotel Reservation information

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How much do night shift remote hotel reservation jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for night shift remote hotel reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a night shift remote hotel reservation?

Night Shift Remote Hotel Reservation jobs involve assisting guests with booking, modifying, or canceling hotel reservations during overnight hours, typically from a home or remote location. Employees in these roles handle customer inquiries, provide information about hotel amenities and availability, and ensure a smooth reservation process. They often work with reservation systems, respond to emails or calls, and sometimes address urgent guest issues outside of regular business hours. Strong communication skills, attention to detail, and the ability to work independently are important for these positions.

What are the key skills and qualifications needed to thrive as a night shift remote hotel reservation agent?

To thrive as a Night Shift Remote Hotel Reservation Agent, you need strong customer service abilities, attention to detail, and familiarity with reservation processes, often supported by a high school diploma or equivalent. Experience with hotel property management systems (PMS), booking platforms, and call center software is typically required. Excellent communication skills, problem-solving, and the ability to remain calm under pressure help you stand out in this role. These skills ensure efficient handling of guest inquiries, accurate reservations, and high customer satisfaction during overnight hours.

What are some common challenges faced during a night shift remote hotel reservation role, and how can they be managed?

One common challenge in a night shift remote hotel reservation role is handling high-stress situations, such as last-minute bookings or guest emergencies, with limited onsite support. Additionally, working remotely at night can sometimes make it harder to communicate with on-property staff or access immediate assistance. To manage these challenges, it's important to develop strong problem-solving skills, maintain clear and proactive communication via phone or chat, and familiarize yourself with the hotel's protocols and digital systems. Staying organized and practicing good self-care can also help you stay alert and effective during overnight hours.

What is the difference between Night Shift Remote Hotel Reservation vs Night Auditor?

AspectNight Shift Remote Hotel ReservationNight Auditor
CredentialsBasic customer service skills, reservation system knowledgeHospitality certification, accounting or bookkeeping skills
Work EnvironmentRemote, computer-basedOn-site hotel front desk or back office
Industry UsageHotel booking and reservation managementHotel financial reconciliation and reporting
Search IntentReservations, booking, remote hotel jobsHotel operations, night audit, hotel accounting

Night Shift Remote Hotel Reservation primarily involves managing bookings remotely using reservation systems, focusing on customer service and reservation accuracy. In contrast, a Night Auditor works on-site, performing financial reconciliations and auditing hotel accounts during the night shift. Both roles are essential in hotel operations but differ in location, responsibilities, and required skills.

More about Night Shift Remote Hotel Reservation jobs

What cities are hiring for Night Shift Remote Hotel Reservation jobs?

Cities with the most Night Shift Remote Hotel Reservation job openings:

What states have the most Night Shift Remote Hotel Reservation jobs?

States with the most job openings for Night Shift Remote Hotel Reservation jobs include:

What job categories do people searching Night Shift Remote Hotel Reservation jobs look for?

The top searched job categories for Night Shift Remote Hotel Reservation jobs are:

Night Shift Remote Hotel Reservation jobs near you
Infographic showing various Night Shift Remote Hotel Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Hotel Group Sales Manager | Remote/Hybrid

PCH Hotels & Resorts

Mobile, AL • On-site, Remote

$53K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Hotel Group Sales Manager

Battle House Renaissance Mobile Hotel & Spa & Renaissance Mobile Riverview Plaza Hotel
Remote/Hybrid | Southeastern U.S. Preferred | Travel to Mobile, Alabama as Needed

Build Relationships. Drive Revenue. Represent Two of Mobile's Premier Marriott Hotels.

PCH Hotels & Resorts is seeking an experienced Group Sales Manager to drive new group and catering business for the Battle House Renaissance Mobile Hotel & Spa and Renaissance Mobile Riverview Plaza Hotel.

This position offers the flexibility to work remotely, making it an excellent opportunity for an accomplished hospitality sales professional based in the Southeastern United States. While this role is primarily remote, you'll travel to Mobile for client visits, site inspections, major events, and collaboration with hotel leadership. Quarterly on-property visits are required at a minimum to participate in sales meetings, strategic planning, and team engagement.

If you have a proven track record in Marriott group sales and enjoy building relationships, securing new business, and delivering exceptional client experiences, we'd love to hear from you.

What You'll Do

  • Generate new group and catering business through strategic prospecting, networking, client visits, referrals, trade shows, and industry events while consistently achieving individual sales and revenue goals.
  • Build lasting client relationships by serving as a trusted advisor throughout the sales process—conducting site inspections, presenting customized solutions, negotiating contracts, and delivering exceptional service from first contact through event completion.
  • Own the complete sales cycle by preparing proposals, executing contracts, maintaining accurate sales documentation, and ensuring a seamless turnover to Event Management and Operations.
  • Partner with Revenue Management, Event Management, Operations, and Reservations to deliver flawless event execution, maximize guest satisfaction, and optimize hotel profitability.
  • Leverage Marriott sales systems, market intelligence, and competitive insights to identify new business opportunities, maximize revenue, and support the commercial success of both hotels.
  • Represent PCH Hotels & Resorts with professionalism and integrity while strengthening client relationships, expanding market presence, and creating memorable experiences that generate repeat business and long-term loyalty.

The Ideal Candidate

  • Successful sales experience within a full-service Marriott hotel is strongly preferred, with a proven background in Group Sales, Catering Sales, Executive Meeting Management, or Business Development. Comparable luxury or upscale hotel experience will also be considered.
  • Demonstrated success managing the complete group sales cycle—from prospecting and qualifying opportunities through contract negotiation, event planning, turnover, and post-event follow-up—while consistently achieving revenue and production goals.
  • Hands-on experience with Marriott sales and reservation systems, including CI/TY, MARSHA, Delphi, Marriott Global Source, eProposals, Passkey, and related eTools, or the ability to quickly leverage comparable hotel sales platforms.
  • Strong understanding of group room blocks, meeting space, food & beverage, audiovisual services, event logistics, billing, and contract management, with the ability to identify upselling opportunities that maximize revenue and enhance the client experience.
  • Exceptional relationship-building, presentation, negotiation, and communication skills with outstanding organization, attention to detail, and the ability to manage multiple clients and priorities in a fast-paced environment.
  • Based in the Southeastern United States with the ability to travel throughout the region and to Mobile, Alabama, as business needs require, including quarterly on-property meetings and additional visits for client events, site inspections, and strategic planning.

Why Join Us?

As part of PCH Hotels & Resorts, you'll represent two of Alabama's premier Marriott hotels while enjoying the flexibility of a remote role backed by an award-winning hospitality organization recognized for Hospitality with Heart & Soul.

Benefits & Perks

  • Competitive base salary plus performance-based incentive bonus
  • Flexible remote work with regional travel
  • Comprehensive benefits including Medical, Dental, Vision, Life Insurance, FSA/HSA, and Short- & Long-Term Disability
  • Paid Holidays, PTO, and 401(k) with company match
  • Marriott hotel discounts worldwide plus dining discounts across PCH Hotels & Resorts
  • Tuition reimbursement and exceptional leadership development and career growth opportunities

If you're passionate about hospitality sales, thrive on building relationships, and are excited by the opportunity to represent two exceptional Marriott hotels, we'd love to connect with you.