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Night Shift Remote Call Center Jobs in Decatur, GA

Pitch Health Solutions LLC

Transfer Agent

Atlanta, GA · On-site +1

$25/hr

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ... Ability to work your full shift consistently. Please give us a call on our job hotline 1 833 532 ...

Pitch Health Solutions

Transfer Agent

Atlanta, GA · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ... Ability to work your full shift consistently. Please give us a call on our job hotline 1 833 532 ...

MedStar Health

Radiology Physician

Atlanta, GA · Remote

$307K - $384K/yr

C. region, is expanding our Nighthawk Radiology Division and is seeking evening and night-shift Diagnostic Radiologists to support this expansion. This is a fully remote opportunity open to ...

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All JobsCall Center JobsNight Shift Remote Call Center JobsNight Shift Remote Call Center Jobs in Decatur, GA

Night Shift Remote Call Center information

See Decatur, GA salary details

$10

$16

$24

How much do night shift remote call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for night shift remote call center in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Remote Call Center vs Customer Service Representative?

AspectNight Shift Remote Call CenterCustomer Service Representative
Work EnvironmentRemote, night hours, call center settingTypically in-office or remote, daytime or flexible hours
Required SkillsCommunication, problem-solving, tech proficiencyCommunication, patience, product knowledge
CertificationsNone usually required, some companies prefer customer service trainingNone typically required, some roles may prefer training certifications
Industry UsageCommon in customer support, tech, retail sectorsCommon across various industries including retail, tech, healthcare

The Night Shift Remote Call Center and Customer Service Representative roles share similar skills and industry usage, but differ mainly in work hours and environment. Night shift roles focus on overnight support, often remotely, while customer service reps may work during regular hours. Both roles require strong communication skills and may not require formal certifications.

What are some common challenges faced by remote call center agents working the night shift, and how can they be managed?

Remote call center agents on the night shift often encounter challenges such as maintaining alertness during non-traditional hours, managing work-life balance, and handling increased call volumes due to limited staffing overnight. To overcome these, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and utilize available wellness resources provided by employers. Regular check-ins with supervisors and virtual team meetings can also help agents stay connected, supported, and engaged despite working remotely at night.

What is a night shift remote call center?

A night shift remote call center job involves handling customer service calls, inquiries, or technical support during nighttime hours while working from home or another remote location. Employees are typically expected to respond to customer needs, resolve issues, and sometimes process orders or provide information about products and services. This role is ideal for people who prefer working at night or need a flexible schedule and can efficiently communicate and troubleshoot problems over the phone or via online chat. Night shift remote call center agents often use specialized software and must have a reliable internet connection. These positions are common in sectors that need 24/7 support, such as technology, healthcare, or retail.

What are the key skills and qualifications needed to thrive as a night shift remote call center agent?

To thrive as a Night Shift Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency are typically required. Exceptional patience, self-motivation, and the ability to stay focused during night hours set top performers apart. These skills ensure effective customer support, high satisfaction ratings, and reliable service coverage during off-hours.
What are popular job titles related to Night Shift Remote Call Center jobs in Decatur, GA? For Night Shift Remote Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Night Shift Remote Call Center jobs in Decatur, GA look for? The top searched job categories for Night Shift Remote Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Night Shift Remote Call Center jobs? Cities near Decatur, GA with the most Night Shift Remote Call Center job openings:
Night Shift Remote Call Center jobs near you
Infographic showing various Night Shift Remote Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 62% Full Time, 13% Part Time, 6% Temporary, 13% Contract, and 6% Nights. Highlights an 100% Remote job distribution, with an average salary of $34,962 per year, or $16.8 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Atlanta, GA • On-site, Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply