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Night Shift Pharmacy Tech Informatics Jobs in Rochester, NY

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Night Shift Pharmacy Tech Informatics information

See Rochester, NY salary details

$14

$19

$25

How much do night shift pharmacy tech informatics jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for night shift pharmacy tech informatics in Rochester, NY is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Pharmacy Tech Informatics vs Night Shift Pharmacy Technician?

AspectNight Shift Pharmacy Tech InformaticsNight Shift Pharmacy Technician
CredentialsPharmacy technician certification, informatics or IT knowledge beneficialPharmacy technician certification required
Work EnvironmentHospital or healthcare IT settings, focusing on pharmacy systemsRetail or hospital pharmacy, dispensing medications
Employer & IndustryHealthcare IT departments, hospitals, pharmacies integrating techPharmacies, hospitals, retail chains
Job FocusManaging pharmacy software, data analysis, system optimizationPreparing, dispensing medications, customer service

While both roles support pharmacy operations, Night Shift Pharmacy Tech Informatics focuses on pharmacy systems and data management, requiring IT skills, whereas Night Shift Pharmacy Technicians handle medication dispensing and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What skills and qualifications are needed to thrive as a night shift pharmacy tech informatics?

A Night Shift Pharmacy Tech Informatics professional needs a solid background in pharmacy operations, medication management, and informatics, often requiring certification as a pharmacy technician and familiarity with informatics principles. Experience with pharmacy information systems, electronic health records (EHRs), and medication dispensing technology is typically essential. Strong attention to detail, problem-solving ability, and effective communication skills are crucial for resolving issues and collaborating with healthcare teams during off-hours. These skills ensure safe, efficient medication handling and seamless integration of technology, particularly when independent decision-making is required at night.

What is a night shift pharmacy tech informatics?

Night Shift Pharmacy Tech Informatics are pharmacy technicians who work overnight hours, specializing in managing and utilizing pharmacy-related technology and data systems. Their role involves supporting medication dispensing, maintaining electronic health records, and ensuring the accuracy and security of digital pharmacy operations during the night shift. They often collaborate with pharmacists and other healthcare staff to optimize medication safety and workflow efficiency, using informatics tools to monitor and report on pharmacy activities. This position requires strong technical skills, attention to detail, and the ability to work independently in a fast-paced, after-hours environment.

What unique challenges might a night shift pharmacy tech informatics face, and how can they be addressed?

Working as a Night Shift Pharmacy Tech Informatics often means handling medication order verification, data entry, and troubleshooting pharmacy information systems with limited onsite support. Common challenges include reduced access to immediate IT or supervisory assistance and fewer staff members for collaboration, which requires strong problem-solving skills and self-reliance. To address these challenges, it's helpful to develop robust communication with daytime teams, maintain detailed documentation for continuity, and become highly familiar with the informatics systems used. This role provides valuable experience in independent decision-making and can be a stepping stone to advanced informatics or supervisory positions.
Infographic showing various Night Shift Pharmacy Tech Informatics job openings in Rochester, NY as of July 2026, with employment types broken down into 7% Locum Tenens, 76% Full Time, 10% Part Time, and 7% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $39,540 per year, or $19 per hour.

Pharmacy Customer Service Associate

Walgreens

Rochester, NY

Full-time

Re-posted 19 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies


Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.  Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.  Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,  filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.  Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.  Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits.  Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

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