ZipRecruiter

Log In

2

Night Shift Insurance Customer Service Representative Remote Jobs in Wisconsin

APR

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Embrace the future of work with our fully remote option, tailored for the exceptional candidate ... As a guardian of our select small business clientele, you'll be the cornerstone of their insurance ...

TTEC

$17/hr

As a Customer Service Representative Automotive Support working remotely in Canada, youll be a part ... support, remote services, navigation, infotainment, and account access * Research customer ...

InsuraTec

Sales Representative (Remote)

Wausau, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Verona, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Middleton, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Greendale, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Sheboygan, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Bellevue, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Hobart, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Kaukauna, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Watertown, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

previous pagenext page

Showing results 21-40

All JobsInsurance Customer Service Representative JobsNight Shift Insurance Customer Service Representative Remote JobsNight Shift Insurance Customer Service Representative Remote Jobs in Wisconsin

Night Shift Insurance Customer Service Representative Remote information

What does a night shift insurance customer service representative remote do?

A Night Shift Insurance Customer Service Representative working remotely assists policyholders by answering questions, processing claims, and resolving issues outside standard business hours. They handle inquiries via phone, email, or chat, ensuring customers receive timely support regardless of location or time zone. This role is essential for providing 24/7 assistance, especially for emergencies or urgent insurance matters.

What are the key skills and qualifications needed to thrive as a night shift insurance customer service representative remote?

To thrive as a Night Shift Insurance Customer Service Representative (Remote), you need strong communication skills, problem-solving abilities, and a good understanding of insurance products, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state-specific insurance licensing is important. Outstanding empathy, patience, and time management are crucial soft skills for managing customer concerns during overnight hours. These abilities ensure excellent customer satisfaction, efficient resolution of issues, and smooth operations when working remotely and independently outside of standard business hours.

What are some unique challenges of working as a remote night shift insurance customer service representative, and how can I prepare for them?

Working the night shift remotely as an insurance customer service representative can present unique challenges such as maintaining alertness during overnight hours, managing work-life balance, and handling customer inquiries when fewer resources may be available. To prepare, it's important to establish a consistent sleep schedule, set up a dedicated and distraction-free workspace, and become familiar with the company's knowledge base and escalation processes. Effective communication with your team and supervisors is also key, as you may need additional support during off-peak hours.

What is the difference between Night Shift Insurance Customer Service Representative Remote vs Night Shift Claims Processor Remote?

AspectNight Shift Insurance Customer Service Representative RemoteNight Shift Claims Processor Remote
Required CredentialsHigh school diploma or equivalent; customer service experience; insurance knowledgeHigh school diploma or equivalent; claims processing experience; insurance knowledge
Work EnvironmentRemote, night shift, customer support focusRemote, night shift, claims review and processing
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments
Common Search & ComparisonCustomer service roles in insurance at nightClaims processing roles in insurance at night

Both roles are remote, night shift positions within the insurance industry. The main difference lies in their focus: the Customer Service Representative handles client inquiries and policy support, while the Claims Processor reviews and processes insurance claims. Candidates should consider their skills in customer interaction versus claims management when choosing between these roles.

What are the most commonly searched types of Shift Insurance Customer Service Representative Remote jobs in Wisconsin?

The most popular types of Shift Insurance Customer Service Representative Remote jobs in Wisconsin are:

What are popular job titles related to Night Shift Insurance Customer Service Representative Remote jobs in Wisconsin?

For Night Shift Insurance Customer Service Representative Remote jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Night Shift Insurance Customer Service Representative Remote jobs in Wisconsin look for?

The top searched job categories for Night Shift Insurance Customer Service Representative Remote jobs in Wisconsin are:

What cities in Wisconsin are hiring for Night Shift Insurance Customer Service Representative Remote jobs?

Cities in Wisconsin with the most Night Shift Insurance Customer Service Representative Remote job openings:

Night Shift Insurance Customer Service Representative Remote jobs near you
Infographic showing various Night Shift Insurance Customer Service Representative Remote job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution.

Commercial Lines CSR

APR

Stevens Point, WI • On-site, Remote

$65K - $100K/yr

Full-time

Retirement

Re-posted 7 days ago

Job description

Job Location: Stevens Point, WI
 
Job Title:  Client Service Manager | Commercial Lines

Commercial Lines Account Manager | Focusing on Small to Middle Market Clients
 
Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.
 
Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:
 
  • Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
  • Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
  • Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.
 
Who You Are:
 
  • A seasoned pro with 3-6 years in commercial insurance account servicing.
  • Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation.
  • A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360.
  • An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.
 
Why Us:
  • Investment in You: Generous 401K, continuous educational support, and ample career development opportunities.
  • Flexibility: Hybrid schedules to balance your professional and personal life.
  • Growth: A role that expands and evolves with you.
 
Compensation:
  • We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.