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Night Audit Jobs in Springfield, MA (NOW HIRING)

Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on ...

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on ...

Ensure conformance to winder quality audit sheet. * Set up and clean up machine. * All other duties as assigned. Qualifications, Education and Experience * High School diploma or equivalent (GED ...

Ensure conformance to winder quality audit sheet. * Set up and clean up machine. * All other duties as assigned. Qualifications, Education and Experience * High School diploma or equivalent (GED ...

... audits to ensure proper execution using hand-held mobile devices. • Conduct regular patrols of the interior and exterior premises to identify potential security concerns both on foot and by using a ...

... audits • Inspect equipment and construction projects to observe possible unsafe conditions • ... day/night/weekends) • Good communication skills • Proficient Word/Excel/Powerpoint • Valid ...

... Night Out programs. Job Duties/Responsibilities * Greets, acknowledges, and interacts with members ... Maintains the operational documentation, audits and delegates cleaning checklist and staffing

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Night Audit information

See Springfield, MA salary details

$10

$19

$46

How much do night audit jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for night audit in Springfield, MA is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What does a night audit do?

A Night Audit is responsible for overseeing the financial and administrative operations of a hotel during the overnight shift. Their primary duties include balancing daily financial transactions, preparing summary reports, and ensuring that all accounts are accurate. In addition to accounting tasks, Night Auditors often handle late guest check-ins and check-outs, address guest requests, and ensure the front desk runs smoothly overnight. This role is vital for maintaining accurate hotel records and providing excellent customer service during nighttime hours.

What are the key skills and qualifications needed to thrive as a night audit, and why are they important?

To thrive as a Night Audit, you need strong numerical accuracy, attention to detail, and experience in accounting or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), point-of-sale (POS) software, and basic spreadsheet programs is typically required. Excellent problem-solving, customer service, and communication skills help you handle guest inquiries and resolve issues independently during overnight shifts. These competencies ensure accurate financial reporting, smooth overnight operations, and a positive guest experience.

What are some common challenges faced by night audits, and how can they be managed effectively?

Night Auditors often encounter challenges such as balancing accounting tasks with guest service responsibilities and handling unexpected issues during overnight hours. They must accurately reconcile daily financial transactions while also responding to late check-ins, guest requests, or emergencies with professionalism. Effective time management, attention to detail, and strong problem-solving skills are essential for managing these challenges. Building a good rapport with both the front desk team and management can also help ensure smooth handovers and support when needed.

What is the difference between Night Audit vs Front Desk Agent?

AspectNight AuditFront Desk Agent
Primary ResponsibilitiesReconciling daily financials, preparing reports, handling late-night guest inquiriesChecking in/out guests, answering phones, assisting with guest needs
Work HoursTypically overnight shifts, late evening to early morningDay and evening shifts, including mornings and afternoons
Required SkillsAttention to detail, basic accounting, customer serviceCustomer service, communication, multitasking
CertificationsNone usually required, some hotels prefer hospitality experienceNone usually required, hospitality experience beneficial

While both roles are essential in hotel operations, the Night Audit focuses on financial reconciliation and reporting during overnight hours, whereas the Front Desk Agent handles guest check-ins, check-outs, and front desk services during regular hours. Understanding these differences helps job seekers identify the right position based on their skills and preferred work schedule.

How do you become a night audit?

To become a night audit, candidates typically need a high school diploma or equivalent and some experience in hospitality or customer service. Training is often provided on the job, and strong organizational, communication, and computer skills are important, especially familiarity with hotel management software. Certification is not required but can enhance prospects.

How hard is it to be a night auditor?

Being a night auditor involves working overnight shifts, often from late evening to early morning, which can disrupt normal sleep patterns. The role requires attention to detail, basic accounting skills, and the ability to handle guest inquiries and security concerns during quiet hours, making it moderately challenging for those unaccustomed to night work.

Is a night audit a good entry-level job?

A night audit is often considered an entry-level position in the hospitality industry, requiring basic skills in customer service, computer systems, and attention to detail. It provides experience in hotel operations and financial reconciliation, making it suitable for those starting a career in hospitality or hotel management.

What are the most commonly searched types of Audit jobs in Springfield, MA?

The most popular types of Audit jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Night Audit jobs?

Cities near Springfield, MA with the most Night Audit job openings:

Infographic showing various Night Audit job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 16% Part Time, 6% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,807 per year, or $19.1 per hour.

$8.50/hr

Full-time

Re-posted 23 days ago


Job description

Company Description

Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has over 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. 


Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.

Job Description

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining accounting and financial accountability as well as safety and security of the hotel.

Position Responsibilities

  • Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly)
  • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
  • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
  • Perform daily cash count; prepare bank deposit and review of audit packages
  • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
  • Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
  • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance
  • Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions
  • Night Audit shift requires daily reconciliation of transactions and preparing audit package for Inn Management approval
  • Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc)
  • Other duties as assigned


Qualifications
  • HS Diploma or equivalent work experience
  • 1-2 years in a previous customer service position required
  • Must have basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc)
  • Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff
  • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • May be required to work nights, weekend and/or holidays
Additional Information

EOE/M/F/Disabled/Veteran