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Nfl Shop Customer Service Jobs (NOW HIRING)

Gulfside Healthcare

Customer Service Associate

Dade City, FL · On-site

$12.50 - $17.25/hr

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance ...

Gulfside Healthcare

Customer Service Associate

Dade City, FL · On-site

$12.50 - $17.25/hr

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance ...

Gulfside Healthcare

Customer Service Associate

Zephyrhills, FL · On-site

$12.25 - $16.75/hr

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance ...

Gulfside Healthcare

Customer Service Associate

Hudson, FL

$13 - $17.75/hr

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance ...

Gallantry

Customer Service Associate

San Diego, CA · On-site

$15.50 - $21.25/hr

... shop. Customer service is at the core of what we do. We are always looking to over deliver on customer expectations, and we're looking for an individual that values these customer experiences the ...

REI

Shop Supervisor

Gainesville, FL · On-site

$22.72 - $28.36/hr

This leader directly supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and achieving service ...

Gallantry

Customer Service Associate

San Diego, CA

$15.50 - $21.25/hr

... shop. Customer service is at the core of what we do. We are always looking to over deliver on customer expectations, and we're looking for an individual that values these customer experiences the ...

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Nfl Shop Customer Service information

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How much do nfl shop customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for nfl shop customer service in the United States is $31.31, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $35.82 per hour, depending on experience, location, and employer.

What is the difference between Nfl Shop Customer Service vs Nfl Retail Associate?

AspectNfl Shop Customer ServiceNfl Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience often preferred
Work EnvironmentCustomer service counters, call centers, online supportRetail store floor, sales floor, stock areas
Employer & Industry UsageOfficial NFL merchandise stores, online shopsPhysical NFL retail stores, stadium shops

While both roles involve working with NFL merchandise, Nfl Shop Customer Service focuses on assisting customers via calls, emails, or online chats, providing support and resolving issues. Nfl Retail Associates work directly on the sales floor, helping customers in-store and managing merchandise. Both roles require good communication skills and knowledge of NFL products, but differ mainly in work setting and daily tasks.

How much do NFL front office workers make?

NFL front office workers' salaries vary widely depending on their roles and experience, with entry-level positions often earning between $50,000 and $100,000 annually, while senior executives can make several hundred thousand dollars or more. Compensation typically includes base salary, bonuses, and benefits, and requires strong organizational and communication skills.

What does an NFL Shop Customer Service representative do?

An NFL Shop Customer Service representative assists customers with their inquiries related to orders, products, shipping, returns, and exchanges for NFL Shop merchandise. They handle questions via phone, email, or chat, providing information on product availability, tracking orders, and resolving issues. Their goal is to ensure customer satisfaction by offering prompt and courteous support and helping fans have a positive shopping experience.

What are the key skills and qualifications needed to thrive as an NFL Shop Customer Service Representative, and why are they important?

To thrive as an NFL Shop Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, e-commerce platforms, and ticketing tools is important for handling inquiries efficiently. Patience, adaptability, and a positive attitude help you build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and uphold the brand’s reputation in a fast-paced retail environment.

Are there any NFL jobs that are remote?

NFL Shop Customer Service roles are typically in-person positions, but some customer service jobs within the NFL or related retail roles may offer remote work options. Availability of remote work depends on the specific employer and role requirements, such as communication skills and familiarity with customer service tools.

How to get hired by the NFL?

To get hired as an NFL Shop Customer Service representative, candidates should have strong communication skills, retail or customer service experience, and familiarity with sports merchandise. Applying through the official NFL employment portal or job boards, and demonstrating knowledge of NFL products and team loyalty, can improve chances of selection.

How much do NFL communications jobs pay?

NFL communications jobs typically offer salaries ranging from $40,000 to $80,000 annually, depending on experience and specific role responsibilities. Entry-level positions may start lower, while senior or specialized roles can pay higher, often supplemented with benefits and opportunities for advancement.

What are some common challenges faced by NFL Shop Customer Service representatives, and how can they be addressed?

NFL Shop Customer Service representatives often encounter challenges such as handling high call volumes during peak seasons (like holidays or major NFL events) and resolving order issues quickly to meet customer expectations. Navigating inventory questions, processing returns, and addressing shipping delays are also common. To address these challenges, representatives rely on effective communication, knowledge of store policies, and collaboration with fulfillment and logistics teams. Developing strong problem-solving skills and staying up-to-date with product information can significantly improve customer satisfaction and streamline the resolution process.
Infographic showing various Nfl Shop Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,121 per year, or $31.3 per hour.
Customer Service Associate

Customer Service Associate

Gulfside Healthcare Services, Inc.

Zephyrhills, FL

$12.25 - $16.75/hr

Part-time

Posted 18 days ago

Job description

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance with inquiries, and ensuring a positive shopping experience. With a focus on integrity and empathy, they handle transactions with care, assist in merchandising, and contribute to maintaining a tidy store. Their dedication to our values of dignity, respect, and community engagement helps us to fulfill our commitment to serving others with excellence.

PART-TIME POSITION

EDUCATION AND QUALIFICATIONS:

  • High School Diploma/GED required
  • Minimum of 1 year cashier and customer service experience preferred
  • Experience in a thrift or consignment shop preferred
  • Open and flexible availability to meet the business needs and reliable transportation

ESSENTIAL JOB RESPONSIBILITIES:

  • Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
  • Welcome and engage with customers as they enter the shoppe and respond to customer inquiries.
  • Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
  • Straighten and restock the racks and shelves throughout the shift, after opening and after closing.
  • Ensure fitting room returns and /or go-backs are returned to their proper department at end of shift.
  • Enroll customers in Thrifty’s loyalty program and maintain a round up rate of 50%.
  • Assist in other areas of thrift shoppe when necessary, including at other thrift shoppe locations.
  • This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend