ZipRecruiter

Log In

1

Nfl Shop Customer Service Jobs (NOW HIRING)

The Boyd Group

Collision Shop CSR

Jasper, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Collision Shop CSR

Jasper, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

The Boyd Group

Collision Shop CSR

Jasper, AL · On-site

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

Gerber Collision & Glass

Collision Shop CSR

Jasper, AL

$15 - $20/hr

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative ...

next page

Showing results 1-20

All JobsNfl Shop Customer Service Jobs

Nfl Shop Customer Service information

See salary details

$17

$31

$43

How much do nfl shop customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for nfl shop customer service in the United States is $31.31, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $35.82 per hour, depending on experience, location, and employer.

What is the difference between Nfl Shop Customer Service vs Nfl Retail Associate?

AspectNfl Shop Customer ServiceNfl Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience often preferred
Work EnvironmentCustomer service counters, call centers, online supportRetail store floor, sales floor, stock areas
Employer & Industry UsageOfficial NFL merchandise stores, online shopsPhysical NFL retail stores, stadium shops

While both roles involve working with NFL merchandise, Nfl Shop Customer Service focuses on assisting customers via calls, emails, or online chats, providing support and resolving issues. Nfl Retail Associates work directly on the sales floor, helping customers in-store and managing merchandise. Both roles require good communication skills and knowledge of NFL products, but differ mainly in work setting and daily tasks.

How much do NFL front office workers make?

NFL front office workers' salaries vary widely depending on their roles and experience, with entry-level positions often earning between $50,000 and $100,000 annually, while senior executives can make several hundred thousand dollars or more. Compensation typically includes base salary, bonuses, and benefits, and requires strong organizational and communication skills.

What does an NFL Shop Customer Service representative do?

An NFL Shop Customer Service representative assists customers with their inquiries related to orders, products, shipping, returns, and exchanges for NFL Shop merchandise. They handle questions via phone, email, or chat, providing information on product availability, tracking orders, and resolving issues. Their goal is to ensure customer satisfaction by offering prompt and courteous support and helping fans have a positive shopping experience.

What are the key skills and qualifications needed to thrive as an NFL Shop Customer Service Representative, and why are they important?

To thrive as an NFL Shop Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, e-commerce platforms, and ticketing tools is important for handling inquiries efficiently. Patience, adaptability, and a positive attitude help you build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and uphold the brand’s reputation in a fast-paced retail environment.

Are there any NFL jobs that are remote?

NFL Shop Customer Service roles are typically in-person positions, but some customer service jobs within the NFL or related retail roles may offer remote work options. Availability of remote work depends on the specific employer and role requirements, such as communication skills and familiarity with customer service tools.

How to get hired by the NFL?

To get hired as an NFL Shop Customer Service representative, candidates should have strong communication skills, retail or customer service experience, and familiarity with sports merchandise. Applying through the official NFL employment portal or job boards, and demonstrating knowledge of NFL products and team loyalty, can improve chances of selection.

How much do NFL communications jobs pay?

NFL communications jobs typically offer salaries ranging from $40,000 to $80,000 annually, depending on experience and specific role responsibilities. Entry-level positions may start lower, while senior or specialized roles can pay higher, often supplemented with benefits and opportunities for advancement.

What are some common challenges faced by NFL Shop Customer Service representatives, and how can they be addressed?

NFL Shop Customer Service representatives often encounter challenges such as handling high call volumes during peak seasons (like holidays or major NFL events) and resolving order issues quickly to meet customer expectations. Navigating inventory questions, processing returns, and addressing shipping delays are also common. To address these challenges, representatives rely on effective communication, knowledge of store policies, and collaboration with fulfillment and logistics teams. Developing strong problem-solving skills and staying up-to-date with product information can significantly improve customer satisfaction and streamline the resolution process.
Infographic showing various Nfl Shop Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,121 per year, or $31.3 per hour.

Shop Customer Support Representative

Bosselman Administrative Services, Inc

Grand Island, NE • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview
JOIN OUR TEAM!
Your browser does not support the video tag.
The Boss Shop Customer Support Representative is responsible for assisting customers with a high level of friendly customer service that professionally reflects our business. The Boss Shop Customer Support Representative will support all efforts of the sales team including data entry, planning and executing process changes, marketing assistance, etc.
Bosselman has many benefits to offer you that you will not find anywhere else like:
  • Paid vacation
  • 401K and matching contributions
  • Health, dental and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay with PayActiv (access to earned but not yet paid wages)
  • And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
  • Assists in the development and execution of our customer retention program to include but not limited to:
    • Identifies opportunities with customers to increase sales revenue growth.
    • Assists with establishing or updating new and existing accounts.
    • Reviews and updates customer account profiles and completes needed documentation for necessary parties.
    • Performs effective online demos to Corporate Billing customers as needed.
  • Routes prospective customers to the appropriate territory Regional Sales Manager for further development and closure.
  • Assists Sales Team with marketing material, customer account information etc.
  • Collaborates with Sales and On-Site team with customer interactions, introductory and follow ups.
  • Reviews status of delinquent customer accounts and notifies the necessary parties.
  • Works closely with other departments and external customers to resolve billing issues.
  • Maintains accurate and organized customer files.
  • Works with sales managers on timely and accurate end of month reporting.
  • Communicates with co-workers, management, and customers/prospects in a courteous and professional manner.
  • Attends management and training meetings, as required.
  • Provides friendly, quick and competent customer service.
  • Reports for work in a timely manner when scheduled.

Additional Job Requirements/Duties:
  • Assists with other duties, as assigned.

Supervisory Responsibilities:
  • This position has no supervisory responsibilities.

Qualifications
Education and/or Experience (include certs or licenses needed):
  • Associate's or higher degree and/or 2-4 years of job experience in the related field.
  • Transportation industry knowledge a plus.

Minimum Qualifications:
  • Strong verbal and written communication skills.
  • Must be organized and have excellent problem-solving skills.
  • Ability to meet assigned deadlines.
  • Familiar with Microsoft Office, and CRM software such as Salesforce.com.
  • Must be able to communicate in English, and Spanish (Optional). - IF APPLICABLE.
  • Able and willing to deliver friendly, courteous, and prompt customer service.
  • Able and willing to work cooperatively with other team members.
  • Must project a positive attitude.

Physical Requirements: The physical demands described here are representative of those that must be met by the Boss Shop Customer Support Representative to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
  • The employee in this job must occasionally lift and/or move up to 40 lbs.; and the employee is required to sit for long periods of time and occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear in the normal course of performing the duties of this job.

Apply