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Carpenter Columbus is seeking a dependable, skilled Service Technician to join our team. This position is responsible for diagnosing equipment issues, performing repairs and maintenance, installing and replacing equipment, and providing professional service to our customers.

The ideal candidate is a self-motivated problem solver who takes pride in quality workmanship, communicates effectively with customers, and can work independently while maintaining a high level of safety and professionalism.

Key Responsibilities

• Diagnose, troubleshoot, and repair mechanical and equipment-related issues.
• Remove existing systems and install new equipment and systems as required.
• Perform routine preventative maintenance and service on equipment.
• Respond to warranty service requests and emergency repair calls in a timely manner.
• Communicate professionally and build positive relationships with customers and clients.
• Clearly explain service needs, repairs, and recommendations to customers.
• Complete accurate invoices and required documentation following billable service calls.
• Maintain an accurate daily service call log.
• Follow established daily schedules and service assignments, including reporting to the office to prepare for the day's work and completing required paperwork at the end of the day.
• Maintain a clean, organized, and safe work environment.
• Follow all company safety policies, OSHA requirements, applicable codes, job safety analyses, and safe operating procedures.
• Perform other duties related to the position as assigned.

Qualifications & Competencies

• Strong mechanical aptitude and troubleshooting skills.
• Ability to diagnose problems and identify effective solutions.
• Strong attention to detail and excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Strong verbal and written communication skills.
• Professional and customer-focused demeanor.
• Ability to establish and maintain positive relationships with customers and coworkers.
• Comfortable using Microsoft Office applications, including Word, Excel, and Outlook.
• Willingness to learn and stay current with new technologies, equipment, and industry practices.
• Dependable, punctual, and committed to completing assignments safely and efficiently.

Physical Requirements

This position requires moderate to high physical activity and may involve:

• Standing, walking, kneeling, bending, reaching, and working in overhead positions.
• Lifting and carrying materials and equipment weighing at least 60 pounds.
• Working at heights and in various indoor and outdoor environments.
• Digging and handling building materials and equipment.
• Performing work in physically demanding positions for extended periods.

Employees must be able to safely perform the essential functions of the position with or without reasonable accommodation.

Safety Requirements

All work must be performed in accordance with applicable OSHA requirements, industry standards, codes of practice, job safety analyses, company policies, and safe working and operating procedures.

Employees are expected to be available during required working hours and to maintain a professional, safe, and productive approach to all work assignments.

What We’re Looking For

We are looking for someone who is:

• Dependable – Shows up prepared and ready to work.
• Customer-focused – Treats customers with professionalism and respect.
• A problem solver – Can diagnose issues and determine the best course of action.
• Self-motivated – Works effectively with limited supervision.
• Safety-minded – Makes safety a priority on every job.
• Team-oriented – Communicates effectively with customers, coworkers, and supervisors.

Carpenter Mechanical is central Ohio’s leading service company. We work hard to deliver the same level of support founder Bobby Carpenter brought to the field in college and the NFL. You can count on our professional team to provide exceptional services for your residential properties twenty-four hours a day.
From minor repairs to complete replacements and installations, we offer everything you need at an affordable price we know you’ll love.