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Nexus It Jobs (NOW HIRING)

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

nexus IT group, Inc. is actively looking for an Interactive Web Designer to join a growing company focused on eLearning. This role requires an intermediate to expert level of knowledge in design ...

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ...

Nexus IT Group is seeking a Backend & Cloud Engineer to help build and maintain a proprietary technology platform connecting cloud services, mobile applications, and hardware systems. The role ...

Senior Database Engineer 0526

Boston, MA · On-site

$115K - $156K/yr

Nexus IT Group is a pioneer in identity graph and customer data solutions for marketing, focusing on highly regulated industries. They are seeking a Senior Database Engineer to architect, develop ...

Nexus IT Group is seeking a Frontend Engineer to help build and maintain a proprietary mobile application platform that interfaces with connected hardware devices. The role involves developing ...

Nexus IT Group is seeking a Junior to Midlevel Software Engineer eager to learn and contribute to meaningful data challenges. The role involves developing data-intensive applications, supporting ETL ...

$59.39 - $89.08/hr

Die Nexus AG zählt zu den europaweit führenden Systemanbietern für eHealth-Lösungen im ... Sie sind IT-begeistert * Sie arbeiten eigenverantwortlich und ergebnisorientiert * Freude an ...

New

$63.56 - $86.68/hr

Hier bei NEXUS entwickeln Menschen mit Leidenschaft einige der innovativsten Softwareprodukte im ... Sie haben Spaß an IT-Projekten und möchtenIhre Karriere in der Softwarebranche erfolgreich ...

New

The CSP is the linchpin between Nexus's technology and the human transformation it is designed to support. Reporting & Structure The CSP reports directly to Nexus's internal leadership and operates ...

They know how to take a developing business, determine where it can win, create a clear market ... Translate Nexus business objectives into clear marketing, demand-generation, and commercial ...

New

Nexus is how teams capture that, and we're building it in the open: FireConnect ships under Apache 2.0, installs in one line, and plugs straight into Claude Code, Codex, and OpenCode. We're looking ...

The CSP is the linchpin between Nexus's technology and the human transformation it is designed to support. Reporting & Structure The CSP reports directly to Nexus's internal leadership and operates ...

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Nexus It information

See salary details

$39K

$86.7K

$135.5K

How much do nexus it jobs pay per year?

As of Sep 3, 2026, the average yearly pay for nexus it in the United States is $86,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $106,000.00 per year, depending on experience, location, and employer.

What is the difference between Nexus It vs Network Technician?

AspectNexus ItNetwork Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT consulting, network setup, troubleshootingNetwork support, installation, maintenance
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

Both Nexus It and Network Technicians require similar certifications like CompTIA Network+ and Cisco CCNA. Nexus It often involves consulting and designing networks, while Network Technicians focus on installing and maintaining network hardware. They work in similar environments, such as corporate IT and telecom sectors, but Nexus It may also include more strategic planning roles.

What is the average salary for Nexus IT jobs?

The average salary for Nexus IT jobs varies depending on the specific role, experience, and location, but generally ranges from $50,000 to $90,000 annually. Positions such as network administrators or IT support specialists often require certifications like CompTIA or Cisco and typically offer salaries within this range.
More about Nexus It jobs

What cities are hiring for Nexus It jobs?

Cities with the most Nexus It job openings:

What states have the most Nexus It jobs?

States with the most job openings for Nexus It jobs include:

Infographic showing various Nexus It job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, 1% Temporary, and 5% Contract. Highlights an 85% Physical, 7% Hybrid, and 8% Remote job distribution, with an average salary of $86,730 per year, or $41.7 per hour.

Client Success Manager

Nexus IT

Salt Lake City, UT • On-site

$80K - $104K/yr

Full-time

Re-posted 15 days ago


Key responsibilities

  • Serve as the primary subject matter expert on assigned client accounts to ensure client satisfaction and retention.

  • Collaborate with internal teams to maintain client environments and resolve technical issues efficiently.

  • Develop and maintain IT roadmaps, monitor technical KPIs, and report insights to drive service improvements and align technology with client business goals.


Job description

Position: Client Success Manager
Location: Salt Lake City, UT
Department: Client Success Team
Reports To: Front Line Service POD Team Lead (TL)
Salary/Pay: $80K - $104K / Year - Commensurate with experience and education
FLSA Status: Full-Time, Exempt
About the Company
Founded in 1998, Nexus IT has evolved into a premier provider of Managed IT, Cybersecurity, and Cloud Services. We are a purpose-driven organization that prioritizes people, relationships, and results. Our Mission, Vision, and Values shape our culture and influence every client interaction.
Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ensuring that as we scale, our clients continue to receive exceptional service, strategic guidance, and reliable technology outcomes.
Purpose of the Role:
The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client relationships, ensuring the timely resolution of technical issues, and aligning their technology with business goals. Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their environments remain secure.
How You Create Value:
You create value by building strong client relationships, ensuring satisfaction, and aligning client technology strategies with their business needs. Through proactive issue resolution and strategic IT planning, you ensure clients maximize their IT investments while keeping their environments secure and future-ready.
Essential Duties and Responsibilities:
  • Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level of client satisfaction and retention.
  • Collaborate with internal teams (Service Desk, Escalations, NOC) to ensure client environments are well maintained and issues are resolved efficiently.
  • Maintain high-quality documentation for client environments, including device setups, software updates, policy changes, and compliance records.
  • Develop and maintain IT roadmaps for clients, ensuring their environments remain secure, up to date, and aligned with business objectives.
  • Proactively monitor and track technical KPIs and other key service performance metrics. Use findings to drive improvements in service delivery and report key insights to leadership.
  • Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics.
  • Collaborate with account managers to ensure alignment of technical services with client needs and identify opportunities for potential service improvements or upgrades.
  • Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance.

Working Conditions:
  • Professional office environment with opportunities for remote work.
  • Occasional on-site visits to client locations may be required.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.
Requirements
Experience and Education:
  • 5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.
  • Business/delivery-oriented credentials preferred, such as ITIL Foundation, PMP, CAPM, or CompTIA Project+. Technical certifications (A+, Server+, Network+, Security+, Linux+) are a plus but not required.
  • Familiarity with M365 administration, cybersecurity practices, and IT strategy development.
  • Bachelor's degree in IT, Business, or a related field preferred but not required.
  • Excellent communication, interpersonal, and project management skills.

Salary Description
$80K - $104K / Annually