Responsibilities:
- Schedule and perform maintenance of all client PCs, POS terminals, to include software patching and antivirus updates.
- Assist Systems Administrators with the maintenance and configuration of network related hardware/software, including Active Directory, Group Policy management.
- Work with Systems Administrators on special projects and researching new technologies.
- Assist with the development of junior level technicians.
- Provide Tier 1 and 2 levels of Help Desk support, to include covering Help Desk phone, e-mail support requests and Help Desk tickets.
- Maintain and ensure all enterprise backups and data storage.
- Maintain and provide reporting on hardware and software inventory, to include all PCs, laptops, printers, consumables, etc., in accordance with established policies and procedures.
- Performs in-office duties including, but not limited to, invoice tracking, filing, and processing, purchase quoting, tracking, and processing.
- Participate in budget planning and software tracking.
- Must be actively at work to perform the essential functions of this job.
- Perform other duties as assigned
Work Environment:
- Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.