Salary : $103,063.37 - $113,630.37 Annually
Location : City of Norwalk, CT
Job Type: Full-Time
Job Number: 1002-01-2026
Department: Information Technology Department
Opening Date: 06/09/2026
Closing Date: 6/21/2026 11:59 PM Eastern
FLSA: Non-Exempt
Bargaining Unit: NMEA
Description of WorkPosition Definition: Designs, implements, secures, and maintains the City's enterprise data, voice, and wireless network infrastructure across multiple facilities and remote sites. This position requires a senior-level network professional with strong hands-on expertise, the ability to support mission-critical public safety and municipal operations, and the capacity to collaborate across IT, vendors, and City departments to deliver resilient, secure, and scalable network services.
General Duties: Design, implement, operate, and support complex, high-availability network infrastructure supporting City operations. Ensure network reliability, performance, security, and resilience, including during emergencies and disaster recovery scenarios. Serve as a technical lead on network-related projects, upgrades, and integrations. Participate in planning and execution of infrastructure modernization initiatives.
- Network Architecture Design: Design and implementation of scalable, secure, and high-performance network architectures. Collaborate with cross-functional teams to understand business requirements and translate them into effective network solutions.
- Implementation and Optimization: Deploy and configure advanced networking hardware and software components. Continuously optimize network configurations to enhance performance, reliability, and security. Implement and manage advanced routing and switching protocols.
- Security and Compliance: Develop and implement robust security measures to safeguard the organization's network infrastructure. Ensure compliance with industry regulations and best practices related to network security.
- Firewall and Intrusion Prevention: Design, configure, and manage firewall and intrusion prevention systems to protect against unauthorized access and malicious activities. Regularly review and update firewall rules to align with security policies.
- Endpoint Security Integration: Collaborate with endpoint security teams to ensure seamless integration of network security measures with endpoint protection strategies. Implement network-based controls to enhance overall endpoint security.
- Troubleshooting and Resolution: Provide support for complex network issues, conducting root cause analysis and implementing effective solutions.
- Capacity Planning: Conduct regular capacity assessments and plan for network expansion to meet future business needs. Collaborate with other teams to ensure network resources align with organizational growth.
Supervised by: Receives general direction from the director of Information Technology or his/her designate
Required Knowledge, Skills and AbilitiesAbility to
- communicate effectively both verbally and in writing with IT staff, vendors, and users.
- plan, coordinate, and supervise the work of others.
- deal effectively with others in team/workgroup activities.
- understand and carry out technically complex oral and written instructions
Thorough knowledge of concepts, techniques, and methods of:
- configuring, implementing, and maintaining local and wide area voice and data networks;
- connectivity and interoperability;
- a variety of protocols (IPC/SPX, TCP/IP, SNA);
- architecture (router, bridges, hubs, switches);
- operating systems (Windows /Active Directory);
- Internet connectivity and firewall security; and
- Cable plant (copper and fiber) design and maintenance, IDF and MDF
Minimum Qualifications- Bachelor's degree in Computer Science, Information Technology, or a related field. (Master's degree is preferred).
AND
- Minimum of 8 years of experience in network engineering roles.
- Proven experience in designing, implementing, and managing complex enterprise-level networks.
- Certifications: Cisco Certified Network Associate (CCNA) preferred, additional certifications in security (e.g., Security+, CISSP) and cloud platforms (e.g., AWS, Azure) are advantageous.
Special Licenses/Certifications AND/OR Supplemental InformationNote: The above is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task and responsibility. Will be required to carry a cellphone in the performance of duties. Is considered essential personnel in emergency situations.
This position is fully on-site in Norwalk, CTGrade 21; NMEA
The City of Norwalk is an Affirmative Action/Equal Opportunity Employeer
The City of Norwalk provides an outstanding benefits package including a Managed Health Care Program, Participation in 401A Retirement Account, Life Insurance, Dental Coverage, Deferred Compensation Plan, Vacation, Holiday and Sick Time.
For a more detailed overview of our management benefit package go to:
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Do you at least have a Bachelor's degree in Computer Science, Information Technology, or a related field?
02
Do you at least have a minimum of 8 years of experience in network engineering roles?
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Do you have proven experience in designing, implementing, and managing complex enterprise-level networks?
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I understand this position is fully on-site in Norwalk, CT:
Required Question