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ServiceNow Support Intern - Summer 2027

Mableton, GA • On-site

Cox Enterprises
Media and Telecom • 10K+ employees
Learn more about Cox Enterprisesexternal

$24.23 - $36.35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cox Enterprises rating

8.8

Company rating: 8.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

We encourage candidates to apply for no more than three internship opportunities within a 90-day period. Our recruiting team will review your application and ensure you are considered for the opportunities that best align with your skills and interests.
There's something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox!
We are seeking a motivated and detail-oriented intern to join our ServiceNow Support and Operations team. This internship offers an excellent opportunity to gain hands-on experience with ServiceNow, a leading IT service management platform. The intern will assist in providing technical support, managing operations, and ensuring the smooth functioning of the ServiceNow system.
What's In It For You?
  • We value your time and potential. At Cox, you'll be exposed to meaningful and challenging work.
  • You won't be left alone to figure things out. You'll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.
  • You'll experience real accountability to develop your professional skills.
  • You'll expand your network and professional toolbox through exposure to senior leaders.
  • You'll help us build a bold future that is sustainable, accessible and inclusive.

Responsibilities
  • Assist in the daily operations and maintenance of the ServiceNow platform.
  • Provide technical support to end-users, troubleshooting and resolving issues promptly.
  • Collaborate with team members on new features and updates.
  • Monitor system performance and generate reports to identify areas for improvement.
  • Document processes, procedures, and best practices for future reference.
  • Participate in team meetings and contribute to operations planning and execution.

Basic Qualifications
  • College student pursuing a bachelor's degree in Computer-Science, Engineering, Information Systems or related discipline with a GPA of at least 3.0
  • Motivated self-starter with strong interpersonal skills
  • Excellent communication and interpersonal skills.
  • Eagerness to learn and adapt to new technologies and processes.
  • Strong analytical, creative thinking and problem-solving skills
  • Foundational understanding Microsoft Office 365 software products
  • Foundational understanding of a software development language
  • Foundational understanding of cloud applications
  • Ability to work independently as well as in a team-oriented environment
  • Ability to work in a fast-paced environment with dynamically changing priorities
  • Comfortable with relying upon judgement in carrying out responsibilities

Don't miss out on the first steps toward your future. Apply today!
USD 24.23 - 36.35 per hour
Compensation:
Hourly pay rate is in the range of $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

What Cox Enterprises employees say

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About Cox Enterprises

Sourced by ZipRecruiter

Cox Enterprises is a leading, Atlanta-based media conglomerate that spans across the communications, automotive, and media industries. Since its establishment in 1898 by James M. Cox, the business has expanded significantly and is known for owning Cox Communications, Cox Automotive, and Cox Media Group. The company's mission is to empower people today to build a better future for the next generation, which is achieved through the industry-leading services and unparalleled experiences they provide to millions of their customers every day. Amongst their many achievements, Cox Enterprises takes pride in holding a place in the top 20 of Forbes' "America's Largest Private Companies."

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1898

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