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Network Support Engineer Cisco Meraki Jobs (NOW HIRING)

Zunch Staffing

Remote Network Engineer

$80K - $100K/yr

As the subject matter expert (SME), you will provide remote support during the implementation and ... Familiarity with Cisco Routers, Cisco Switches, Meraki product line, Fortinet Product line.

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global ... Experience working with Juniper EX, Centec, and Cisco switches * Background supporting customer ...

Insight Global

Network Operations Lead

Atlanta, GA · Hybrid

... engineers. * Serve as the primary escalation point for complex networking issues and lead root ... Coordinate site-wide upgrades of legacy Cisco Catalyst gear to Meraki-compliant appliances to ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global ... Experience working with Juniper EX, Centec, and Cisco switches * Background supporting customer ...

C1

Provide escalation support and mentorship to junior engineers Qualifications Required ... Familiarity with VMware NSX or cloud networking (AWS/Azure) * Cisco Certified Systems Engineer ...

Core BTS, INC.

Network Engineer (Cisco)

Pleasantville, NY · On-site

$50 - $55/hr

Core BTS seeks a Network Engineer to maintain the daily operations of the computer network and ... Cisco Administration and Support: Route/Switch and other related Cisco products, and Cisco hardware

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Network Support Engineer Cisco Meraki information

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How much do network support engineer cisco meraki jobs pay per year?

As of Jun 12, 2026, the average yearly pay for network support engineer cisco meraki in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

How much does a network support engineer make at Cisco Meraki?

A network support engineer at Cisco Meraki typically earns between $70,000 and $100,000 annually, depending on experience, location, and certifications. The role often requires knowledge of Cisco networking equipment, troubleshooting skills, and familiarity with cloud-managed networking solutions.

What does a Network Support Engineer at Cisco Meraki do?

A Network Support Engineer at Cisco Meraki is responsible for providing technical support for Meraki’s networking products, such as switches, routers, and wireless devices. They assist customers and partners by troubleshooting network issues, configuring devices, and resolving connectivity problems. The role often involves working with cloud-based management tools, analyzing logs, and collaborating with engineering teams to address complex technical challenges. Network Support Engineers also contribute to documentation and help improve customer experience through effective communication and problem-solving.

Will AI replace network engineer?

AI is unlikely to fully replace network support engineers, including those working with Cisco Meraki, because human expertise is essential for complex troubleshooting, network design, and security management. AI tools can assist with automation and routine tasks, but skilled engineers are needed to interpret data, make strategic decisions, and handle unique or unforeseen issues. Continuous learning and certification in networking technologies remain important for job security in this field.

What are some common challenges faced by Network Support Engineers working with Cisco Meraki products?

As a Network Support Engineer specializing in Cisco Meraki, you may frequently encounter challenges such as troubleshooting complex cloud-managed network issues, supporting clients with varying technical backgrounds, and keeping up with rapid software and firmware updates. The role often involves managing multiple support tickets simultaneously and collaborating closely with both internal engineering teams and external customers. Staying current with Meraki's evolving feature set and providing clear, concise guidance in high-pressure situations are key aspects of success in this position.

What is the salary of a network engineer in Cisco?

A Network Support Engineer specializing in Cisco Meraki typically earns between $70,000 and $110,000 annually, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced engineers with Cisco certifications can earn higher salaries.

Is Meraki still owned by Cisco?

Cisco Meraki is a cloud-managed networking company that was acquired by Cisco Systems in 2012. As of now, Meraki remains a Cisco subsidiary, and Cisco continues to develop and support Meraki products for network support engineers and IT professionals.

What are the key skills and qualifications needed to thrive as a Network Support Engineer Cisco Meraki, and why are they important?

To thrive as a Network Support Engineer Cisco Meraki, you need a solid understanding of networking fundamentals, troubleshooting skills, and a relevant degree or certifications such as CCNA or Cisco Meraki certifications. Familiarity with Meraki Dashboard, network monitoring tools, and ticketing systems is typically required. Excellent problem-solving abilities, strong communication, and customer service skills help you effectively resolve issues and collaborate with clients and teams. These competencies ensure efficient network operations, quick resolution of technical problems, and high client satisfaction in a dynamic IT environment.

What is the difference between Network Support Engineer Cisco Meraki vs Network Support Specialist Cisco Meraki?

AspectNetwork Support Engineer Cisco MerakiNetwork Support Specialist Cisco Meraki
CertificationsCCNA, Cisco Meraki certificationsCCNA, Cisco Meraki certifications
Work EnvironmentTechnical support, troubleshooting, network configurationCustomer support, troubleshooting, network assistance
Industry UsageIT, networking, service providersIT, networking, service providers

The main difference is that Network Support Engineers Cisco Meraki typically handle more complex network configurations and troubleshooting, often working directly with network infrastructure. Network Support Specialists Cisco Meraki focus more on customer support and resolving common network issues. Both roles require similar certifications and are vital in maintaining network performance in various industries.

Senior Network Support Engineer | ThousandEyes Federal

Senior Network Support Engineer | ThousandEyes Federal

Cisco

Santa Clara, CA • On-site

$122K - $167K/yr

Full-time

Posted 25 days ago

Cisco Systems rating

8.6

Company rating: 8.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

15th of 139 rated electronics manufacturers

Job description

Job Summary:
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver detailed digital experiences across every network. As a Senior Network Support Engineer, you will be the primary technical advocate for customers, utilizing your networking expertise to analyze traffic patterns and diagnose routing anomalies, ultimately enhancing network performance and user experience.
Responsibilities:
• Provide expert-level support for complex network performance issues, including BGP, OSPF, DNS, TCP/IP, and application-layer connectivity.
• Lead the resolution of high-impact, critical network outages by performing deep-dive analysis of telemetry data and packet captures.
• Partner with Engineering and Product teams to translate customer network challenges into product improvements and roadmap features.
• Act as a technical subject matter expert (SME) to mentor junior engineers on advanced network diagnostics and troubleshooting methodologies.
• Use Python or other automation tools to streamline troubleshooting workflows and improve serviceability.
• Create high-quality user documentation, white papers, and training materials that help customers understand complex network behaviors.
• Represent the support organization in high-stakes customer engagements and internal product strategy meetings.
Qualifications:
Required:
• 5–8+ years in a senior network support, network engineering, or technical operations role.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
• A 'customer-first' attitude with a passion for solving the 'unsolvable' network problems.
• Deep understanding of networking protocols (BGP, MPLS, VPN, DNS, HTTP/S, TLS).
• Demonstrable ability to interpret complex data sets, logs, and packet captures to drive data-driven decisions.
• Proficiency in scripting (Python, Bash) or network programmability (APIs, Ansible, Terraform) to automate diagnostic tasks.
• Exceptional ability to explain complex technical concepts to both technical and non-technical stakeholders.
Preferred:
• Expert-level certifications (e.g., CCIE, CCNP, or equivalent) are highly preferred.
Company:
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. Founded in 1984, the company is headquartered in San Jose, USA, with a team of 10001+ employees. The company is currently Late Stage.

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About Cisco Systems

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Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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