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Network Server Support Specialist Jobs (NOW HIRING)

Involta, LLC

IT Support Specialist - Nights

Duluth, MN · On-site

$37K - $50K/yr

The IT Support Specialist is primarily responsible for responding to client inquiries for technical ... IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) * Above ...

SAIC

Network Support Specialist

Washington, DC

Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers ... Network Operations (NO), acting as an LAN/WAN Support Specialist. This position is for shift work ...

SAIC

Network Support Specialist

Washington, DC

Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers ... Network Operations (NO), acting as an LAN/WAN Support Specialist. This position is for shift work ...

ark data centers

IT Support Specialist - Nights

Duluth, MN · On-site

$37K - $50K/yr

The IT Support Specialist is primarily responsible for responding to client inquiries for technical ... IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft) * Above ...

Apex Informatics

IT Support Role

Richmond, VA · On-site

seeking contract IT Support Specialist III to work on technology projects, phones, laptops light ... This includes workstations, data network, voice network, server file management, vendor wireless ...

Lancesoft INC

IT / Server Support Specialist

Whitsett, NC · On-site

$21 - $23.10/hr

Support manufacture areas to understand test designs, develops to support analysis on hardware and ... Networking, switches setup, infrastructure. * Lean Six Sigma * Quality tools * Server and PC ...

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Network Server Support Specialist information

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How much do network server support specialist jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for network server support specialist in the United States is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $34.13 per hour, depending on experience, location, and employer.
What cities are hiring for Network Server Support Specialist jobs? Cities with the most Network Server Support Specialist job openings:
What states have the most Network Server Support Specialist jobs? States with the most job openings for Network Server Support Specialist jobs include:
Infographic showing various Network Server Support Specialist job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 89% Full Time, 5% Part Time, and 3% Temporary. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

IT Support Specialist - Nights

ark data centers, LLC

Duluth, MN

$37K - $50K/yr

Other

Posted 11 days ago

Job description

Description

Job Summary:

The IT Support Specialist is primarily responsible for responding to client inquiries for technical assistance and ensuring courteous, timely and effective resolution of client issues. Problem resolution will involve the use of diagnostic and support request tracking tools, as well as require that the individual give remote support at the desktop and server level, escalating and coordinating support actions with other staff as needed. In addition, the IT Support Specialist is responsible for establishing and building relationships with clients by demonstrating willingness to pursue improved courses of action, delivering products and services that best serve client needs and using client feedback as a basis for improving service. The IT Support Specialist serves as an extension of the local facilities team after normal business hours, ensuring the facility is staffed for emergency response and physical security.


Shift Hours: Thursday/Friday/Saturday and alternating Wednesday from 7p to 7a.


Essential Functions:

  • Provide initial analysis and triage for issues reported through phone calls, monitoring alerts from client and internal infrastructure, or service portal to gather all pertinent information, assess urgency, and facilitate resolution
  • Monitor critical infrastructure and security systems supporting the local facility. Escort for Data Center and provide Smart / Remote hands support
  • Respond to requests for technical assistance in person, via phone, and electronically, based on urgency
  • Diagnose, research, and resolve technical hardware, software, application, and performance issues. Escalate as necessary and work with 3rd-party providers when needed.
  • Proactively update users on status, document resolutions and perform timely follow-ups in accordance with established policy/standards
  • Assists with maintenance activities to include Microsoft servers
  • Ensure accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency
  • Author process and support documentation to increase first call resolutions and reducing time to resolve
  • Applies knowledge to the business and provides personalized, value-added service to clients
  • Embrace teamwork and collaboration by supporting colleagues and leveraging others' strengths and experiences to achieve team goals

Requirements

Qualifications:

  • Associate degree in Computer Science, Information Systems or related field, or equivalent work experience
  • One + year experience in customer service role providing technical support
  • ITIL v3 or v4 Foundation certification or 1 year's work experience in an ITIL environment preferred
  • IT-related certifications preferred (CompTIA A+, Network+, Server+, CCNA or Microsoft)
  • Above average desktop/laptop/network/hardware/software/application troubleshooting skills
  • Microsoft Server Technologies, VMWare
  • Windows Operating Systems, Active Directory, O365
  • Experience using service management system for issue tracking
  • VOIP, WAN and LAN connectivity/routers experience preferred
  • Outstanding phone etiquette and exceptional oral and written communication
  • Ability to diffuse agitated situations and operate effectively and professionally under pressure
  • Excellent customer service attitude and interpersonal skills
  • Excellent organizational skills, concern for accuracy and attention to detail
  • Self-motivated with a strong aptitude and desire to learn

Compensation:

The compensation for this position is $37,595 - 50,470 annually. Final offer amounts are determined by multiple factors including experience and skillsets.

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