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Network Security Support Engineer Jobs (NOW HIRING)

Judge Group, Inc.

Network Engineer

Charlotte, NC · On-site

$46 - $50/hr

Apply security and regulatory standards to support secure and reliable network solutions. * Receive ... Network Engineering, Network Support, or related infrastructure experience. * Experience supporting ...

2T Consulting

Network Support Engineer

Oak Creek, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Thiensville, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

New Berlin, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Glendale, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Mequon, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Caledonia, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Bayside, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

River Hills, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Fox Point, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

2T Consulting

Network Support Engineer

Waukesha, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Act as the SME and primary point of contact for network operations and network security activities.

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Network Security Support Engineer information

See salary details

$21K

$124.9K

$167K

How much do network security support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for network security support engineer in the United States is $124,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,000.00 per year, depending on experience, location, and employer.

What does a network security support engineer do?

A Network Security Support Engineer is responsible for safeguarding an organization's computer networks and systems against security threats. They monitor network traffic for suspicious activity, troubleshoot security issues, and implement security measures such as firewalls, intrusion detection systems, and encryption protocols. Additionally, they often assist with incident response, ensure compliance with security policies, and provide technical support to resolve security-related problems. Their work is crucial in protecting sensitive data and maintaining the integrity of network infrastructure.

What are the key skills and qualifications needed to thrive as a network security support engineer?

To thrive as a Network Security Support Engineer, you need a strong understanding of networking protocols, cybersecurity principles, and troubleshooting, typically supported by a degree in computer science or a related field. Familiarity with firewalls, intrusion detection/prevention systems, SIEM tools, and certifications like CompTIA Security+, CEH, or Cisco CCNA Security is often required. Excellent analytical thinking, problem-solving abilities, and clear communication are standout soft skills in this role. These competencies are vital to effectively identify, resolve, and prevent security threats while collaborating with technical teams to maintain robust network defenses.

What are common challenges network security support engineers face when troubleshooting security incidents, and how can they effectively collaborate with other teams to resolve them?

Network Security Support Engineers frequently encounter challenges such as rapidly identifying the root cause of security breaches, balancing incident response with ongoing support tasks, and staying updated with evolving threats. Effective collaboration with IT, development, and incident response teams is crucial—clear communication and documentation ensure that threats are contained and resolved efficiently. Leveraging shared tools, regular cross-team meetings, and incident debriefs can help streamline the resolution process and build strong working relationships.

What is the difference between Network Security Support Engineer vs Network Security Analyst?

AspectNetwork Security Support EngineerNetwork Security Analyst
CertificationsCompTIA Security+, Cisco CCNA SecurityCompTIA Security+, CISSP (preferred)
Work EnvironmentTechnical support, troubleshooting, implementing security measuresMonitoring, analyzing security threats, policy development
Employer & Industry UsageIT departments, managed service providersSecurity firms, corporate IT security teams
Search & Comparison IntentUnderstanding support roles in network securityAnalyzing security threats and vulnerabilities

The main difference is that Network Security Support Engineers focus on supporting and maintaining security systems, troubleshooting issues, and implementing security measures. In contrast, Network Security Analysts primarily analyze security threats, monitor networks for vulnerabilities, and develop security policies. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ in support versus analysis functions.

More about Network Security Support Engineer jobs

What cities are hiring for Network Security Support Engineer jobs?

Cities with the most Network Security Support Engineer job openings:

What are popular job titles related to Network Security Support Engineer jobs?

For Network Security Support Engineer jobs, the most frequently searched job titles are:

Network Security Support Engineer jobs near you
Infographic showing various Network Security Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $124,948 per year, or $60.1 per hour.

Network Security Support Engineer

Austin, TX • On-site

Webhosting
See more jobs at Webhostingexternal

Other

Re-posted 5 days ago

Job description

Hybrid Full-time Not specified Customer Support

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations:Austin, TX

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company – to help build a better service and future product development.

About the Role

Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Responsibilities

  • Communicate with customers via chat, email, and phone
  • DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
  • Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
  • Work with Engineering and Product teams to improve products and tools

Desirable Skills, Knowledge, and Experience

  • Fluent English speaker is a requirement
  • Minimum 3 years working within a Technical Support team solving various technical issues
  • Self-driven and capable of learning new technologies / systems / features with little guidance
  • Fundamental understanding how the Internet works (OSI Model)
  • Advanced understanding of internet protocols like TCP and UDP
  • Computer Networking fundamentals, experience with iptables and looking glass
  • Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
  • Packet capture analysis
  • Experience in command line and tools, including curl, dig, traceroute, openssl, git
  • Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
  • Experience in working as part of a team in a customer-facing role

Bonus Points

  • You are familiar with Cloudflare and are actively using our platform
  • You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
  • You are fluent and can troubleshoot in other languages beyond English and Spanish

Availability and Schedule Requirements

  • Flexibility to work varying work schedules including: 8:30 AM – 5:30 PM Pacific Time Zone, Tuesday through Saturday, Sunday through Thursday, holidays, weekends, more than 5 days in a row, or additional hours on occasion.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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