Network Reliability Engineer Jobs in New Mexico (NOW HIRING)

The Network Architect is responsible for designing, implementing, and supporting secure, scalable, and reliable network solutions for clients across a range of industries. This is a client-facing role within an IT Value-Added Reseller (VAR) environment and requires a strong blend of technical expertise, consulting capability, and project execution skills. The ideal candidate has deep experience with medium business and enterprise-grade networking technologies, is comfortable in customer environments, and can align solutions with business goals.

• Consult with clients to assess technical requirements and understand their business objectives.
• Design and deploy network infrastructure including switches, routers, firewalls, wireless access points, SD-WAN, VPN, and ZTNA.
• Implement secure, segmented, and resilient network topologies for performance and reliability.
• Configure routing protocols, VLANs, VPNs, traffic policies, and related security settings.

• Act as a Subject Matter Expert (SME) to support the sales team during client discovery, design, and proposal development.
• Present technical solutions to a wide range of audiences including IT professionals, executives, and leadership teams.
• Collaborate with account managers and vendors to align technical proposals with customer needs.

• Troubleshoot network issues and provide responsive support to clients.
• Identify and proactively mitigate risks, performance bottlenecks, or misconfigurations in client environments.
• Collaborate with internal teams across departments to resolve escalated issues.
• Maintain detailed records of work performed in the ticketing system for billing, tracking, and knowledge sharing.

• Follow industry frameworks and best practices for network security, monitoring, and configuration management.
• Document network architecture, configurations, and changes in accordance with internal standards.
• Contribute to the continuous improvement of engineering processes and documentation standards.

• 5+ years of experience in a Network Engineering, Consulting, or Technical Implementation role, preferably within a VAR, MSP, or IT services firm.
• Proven ability to design, implement, and troubleshoot enterprise network environments.
• Strong understanding of routing protocols (OSPF, BGP, EIGRP, etc.), switching technologies, firewalls, wireless architecture, and security best practices.

• Substantial understanding of the OSI model and networking protocols.
• Familiarity with Cisco, HPE, Extreme, Fortinet and other mainstream vendors platforms and configurations.
• Experience with network documentation standards.

• Ability to communicate effectively with a range of client stakeholders including IT professionals, department heads, and executives.
• Strong interpersonal and relationship-building skills.
• Ability to distill technical information into business-relevant insights.
• Excellent problem-solving and troubleshooting skills.
• Strong written, verbal, and face-to-face communication skills.

• Cisco, HPE Aruba, Extreme, Fortinet or other network certifications.

• Candidates must reside in the Albuquerque, New Mexico area or be within reasonable commuting distance to Ardham’s offices.
• This position is not eligible for relocation assistance.
• Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
• Employment is contingent upon successful completion of background and employment verification checks.

Ardham Technologies is headquartered in Albuquerque, New Mexico, and is experiencing rapid growth throughout the Southwest and Texas regions. As an exciting and innovative technology company, Ardham Technologies is dedicated to powering clients into the future of IT through comprehensive managed services and cutting-edge technology solutions. Our mission is to transform how organizations approach their technology infrastructure by delivering innovative managed offerings that drive business success. With our expanding presence across multiple markets, we provide our team members with exceptional opportunities for professional growth while working with diverse clients across various industries. Join Ardham Technologies and be part of a dynamic team that’s shaping the future of managed IT services in one of the fastest-growing technology markets in the country.