Network Performance Monitoring Jobs in New Mexico

APPLICATION DEADLINE: COB September 11th, 2026.

JOB DESCRIPTION

McDade-Woodcock, Inc. is seeking a proactive and experienced IT Manager to lead our systems administration and IT support functions. This role is responsible for ensuring the stability, security, and performance of our IT infrastructure while overseeing day-to-day support operations. The ideal candidate will combine technical expertise with leadership skills to drive continuous improvement and deliver exceptional service to internal stakeholders.

The IT Manager will oversee all aspects of information technology, including systems administration, user support, hardware and software management, and network security. This role is key to ensuring our employees have the tools, connectivity, and support they need to perform at the highest level.

RESPONSIBILITIES

• Manage and maintain IT infrastructure including servers, networks, software, and hardware in New Mexico & Colorado
• Provide direct support to employees at offices & jobsites throughout New Mexico and Colorado, ensuring reliable connectivity, devices, and communication tools
• Oversee system security, backups, disaster recovery, and cybersecurity protocols
• Coordinate with vendors on licensing, service contracts, and equipment purchases
• Develop and enforce IT policies, procedures, and best practices across the company
• Assist in the research and development of process and technology improvements
• Train and support staff on technology use, troubleshooting, and new systems
• Lead IT projects including system upgrades and new technology rollouts

Systems Administration

• Manage and maintain core infrastructure including servers, storage, virtualization platforms, and network systems (e.g., Windows Server 2019 & 2022, Active Directory, VMware, Hyper-V Cluster, Dell & HP Servers, Dell Power Store, Synology NAS, VoIP Phone system, Fortinet, Ubiquiti - across 2 separate domains)
• Microsoft 365 Environment, Intune, Entra ID, Exchange, SharePoint, Security & Defender
• Backup Solutions - Dell APEX, Druva, and Commvault Metallic
• Oversee system performance monitoring, patch management, backups, and disaster recovery planning.
• Implement and enforce security best practices, including access controls, endpoint protection, and vulnerability remediation.
• Evaluate and deploy new technologies to improve infrastructure efficiency and scalability

IT Support & Service Delivery

• Provide Tier 1-3 technical support across the organization
• Ensure timely resolution of hardware, software, and network issues
• Develop and maintain documentation for IT procedures, knowledge base articles, and user guides
• Monitor support metrics and drive initiatives to improve user satisfaction and reduce recurring issues
• Collaborate with department heads to align IT services with business needs
• Assist in budgeting, vendor management, and procurement of IT assets and services
• Participate in audits, compliance initiatives, and policy development
• Apple Business Manager/ Verizon Mobile Device Manager
• Server and workstation troubleshooting and repair

Network Administration

• Administer LAN/WAN infrastructure, firewalls, switches, routers, and wireless systems, Meraki Firewalls, Switches and Aps & MDM, Dell Switches
• Multi-Site infrastructure in New Mexico & Colorado
• Monitor network performance, troubleshoot connectivity issues, and optimize bandwidth usage
• Manage VPNs, VLANs, DNS/DHCP, and remote access solutions. Cybersecurity and compliance
• Implement and enforce security policies, access controls, and endpoint protection strategies
• Conduct regular vulnerability assessments, system hardening, and incident response planning

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5+ years of IT experience, including 2+ years in leadership or supervisory role
• Strong hands-on experience with system administration, networking, cybersecurity, and IT technical support
• Proficiency in Windows Server, Active Directory, Office 365, virtualization (VMware/Hyper-V), and backup/recovery solutions
• Excellent communication and problem-solving skills
• Proven ability to troubleshoot and resolve a wide range of hardware, software, and network issues
• Excellent communication and organizational skills; able to explain technical issues in clear, practical terms
• Demonstrated leadership ability with a focus on teamwork, customer service, accountability, and continuous improvement
• Experience supporting field operations, remote users, or construction jobsite teams strongly preferred

COMPENSATION & BENEFITS

• Starting salary $80K-$90K annually
• Medical/Dental/Vision/Life Insurance
• 401K Profit Sharing Plan
• Vacation/Sick/Holiday Time

ADDITIONAL EXPECTATIONS

• The position will be subject to pre-employment screening, which will include background check and drug testing
• Regular and predictable attendance
• Essential functions of this position are to be performed in a Company-designated office or field location
• Compliance with all local, state, and federal laws
• Protecting sensitive and confidential information from unauthorized disclosure or use

COMPANY INFORMATION

McDade-Woodcock, Inc. is a commercial/industrial electrical, instrumentation and control contractor focusing on industrial and municipal projects throughout the southwest. We specialize in water, wastewater, healthcare, educational, government, and military facilities.  Other areas of experience include high-tech facilities, clean rooms, data centers, renewable energy, movie studios, mining, hydroelectric, airport runways and hangers, substations, greenhouses, arenas and sport fields.

Electrical power distribution (including low and medium voltage), electrical equipment, and cabling are among our primary focuses as an electrical contractor.  These services include voltages ranging from: 120 volts through 35kV, power generation and paralleling, underground infrastructure and duct bank systems.  We provide installation of electrical equipment such as motor control centers, variable frequency drives, uninterruptible power supplies, surge protective devices, automatic transfer switches, step-down transformers, main distribution panelboards and subpanels.  Additionally, we provide and install lightning protection, alternative energy systems, fire alarm, telecommunication/tele-data systems, site lighting, SCADA systems, fiber optics, CCTV and security systems. 

McDade-Woodcock, Inc. is a commercial/industrial electrical, instrumentation and control contractor focusing on industrial and municipal projects throughout the southwest. We specialize in water, wastewater, healthcare, educational, government, and military facilities. Other areas of experience include high-tech facilities, clean rooms, data centers, renewable energy, movie studios, mining, hydroelectric, airport runways and hangers, substations, greenhouses, arenas and sport fields.

Electrical power distribution (including low and medium voltage), electrical equipment, and cabling are among our primary focuses as an electrical contractor. These services include voltages ranging from: 120 volts through 35kV, power generation and paralleling, underground infrastructure and duct bank systems. We provide installation of electrical equipment such as motor control centers, variable frequency drives, uninterruptible power supplies, surge protective devices, automatic transfer switches, step-down transformers,