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Network Operations Manager Jobs in Ridgeland, MS

Amazon

Sr. Operations Manager

Canton, MS · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Canton, MS · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Canton, MS · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Canopy

Network Engineer

Jackson, MS · On-site

... operational needs. This role manages network hardware and services, including routers, switches, wireless systems, firewalls, virtual environments, domain services, backup solutions, and disaster ...

Amazon

Sr. Operations Manager, NACF PMO

Canton, MS · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

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Network Operations Manager information

See Ridgeland, MS salary details

$18.3K

$84.7K

$122.1K

How much do network operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for network operations manager in Ridgeland, MS is $84,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $95,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are popular job titles related to Network Operations Manager jobs in Ridgeland, MS? For Network Operations Manager jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Ridgeland, MS look for? The top searched job categories for Network Operations Manager jobs in Ridgeland, MS are:
Network Operations Manager jobs near you

Network Operations Center Technician

Telephone Electronics Corporation

Jackson, MS • On-site

Full-time

Posted 16 days ago

Job description

Description
BASIC JOB SUMMARY:
The Network Operations Center (NOC) is the first point of contact answering support calls, responding to network alerts, and generating tickets based on the caller's need or alert received. As the first point of contact for support; the NOC Technician's goal is to provide an efficient and effective response to network problems and alerts by providing quick straightforward resolutions, escalations, and/or dispatch to local market.
ESSENTIAL JOB FUNCTIONS:
The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.
  • Answer incoming calls in a professional and helpful manner
  • Escalate issues to the appropriate Network Operations team member
  • Perform troubleshooting of broadband products, routing, transport, and/or voice services.
  • Perform incident documentation by creating tickets (incident documentation includes selection of the affected party, prioritization of the incident, filling in the mandatory fields such as type and time of incident and a brief description)
  • Research and resolve issues such as documentation requests, repeat/reoccurring trouble, provide additional support follow-ups as needed, recommend any process improvements, and provide shift summary status report of any unresolved trouble or alert
  • Perform notification(s) and escalation of a network incident or outage per documented process and procedure
  • Use proper spelling, grammar, and context when updating tickets or sending emails and notifications.
  • Monitor the alarm activity and network performance
  • Execute projects and other tasks assigned
  • Update and maintain network and customer specific records
  • Manage datacenter access (colocation) for customers per documented security procedures.
  • Provision network hardware needed for upcoming installations, service upgrades, or needed for replacement due to failure

Requirements
Education/Experience - Bachelor's Degree or equivalent experience and knowledge required. At least 2 (two) years of experience related to the duties and responsibilities specified is preferred. Experience and proficiency in Telecommunication Technologies, Routing and Switching experience, and Fiber Optics is preferred.
Knowledge/Skills/Abilities - Excellent customer service skills. Exceptional written and oral communication skills. Must be able to document issues with a high level of accuracy and attention to detail. Ability to multitask in a fast paced and demanding environment.

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