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Network Operations Manager Jobs in Detroit, MI (NOW HIRING)

Ezee Fiber

Director, Operations

Troy, MI · On-site

This leader reports directly to the Senior Vice President, General Manager for the market, and ... Deliver the network on schedule and on budget while holding the line on quality and safety. Remove ...

blueStone

Lead, Provisioning Operations

Detroit, MI · On-site

Experience working with technical teams during time sensitive/issue resolution incident management ... Understanding of cellular network technology, telecommunications industry, or telematics

Roadrunner

Supervisor, Operations

Romulus, MI

... management, and development support * Foster a culture of ownership, teamwork, and operational excellence through visible leadership 5. Coordinate across network stakeholders * Partner with linehaul ...

Roadrunner

Supervisor, Operations

Romulus, MI

... management, and development support * Foster a culture of ownership, teamwork, and operational excellence through visible leadership 5. Coordinate across network stakeholders * Partner with linehaul ...

Roadrunner

Supervisor, Operations

Romulus, MI · On-site

... management, and development support * Foster a culture of ownership, teamwork, and operational excellence through visible leadership 5. Coordinate across network stakeholders * Partner with linehaul ...

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Showing results 41-60

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Detroit, MI

Network Operations Manager information

See Detroit, MI salary details

$20.1K

$93K

$134K

How much do network operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for network operations manager in Detroit, MI is $93,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $104,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are the most commonly searched types of Network Operations jobs in Detroit, MI?

The most popular types of Network Operations jobs in Detroit, MI are:

What are popular job titles related to Network Operations Manager jobs in Detroit, MI?

For Network Operations Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Detroit, MI look for?

The top searched job categories for Network Operations Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Network Operations Manager jobs?

Cities near Detroit, MI with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $93,031 per year, or $44.7 per hour.

Senior Central Intercontinental Operations Manager

General Motors

Warren, MI • On-site

Full-time

Posted 12 days ago

General Motors rating

8.2

Company rating: 8.2 out of 10

General Motors

Based on 306 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Automakers average

Based on 6,283 frontline employees who took The Breakroom Quiz

Job description

Job Description
The Role
The Senior Central Intercontinental Operations Manager leads GMNA's inbound intercontinental material logistics operations for the U.S. and Canada. This role is accountable for end-to-end ocean, air, and heavy-haul material flows from global origins into GM facilities, protecting plant production through proactive risk management, strong partner oversight, and effective escalation management. The supervisor leads a team of internal specialists and logistics service providers to manage normal and premium shipments, resolve network disruptions, and continuously improve cost, transit time, and service performance across the intercontinental network.
What You'll Do
  • Own day-to-day intercontinental inbound network execution (US & Canada) across all modes (ocean, air, small parcel, heavy haul) to ensure material availability and protect GM plant uptime.
  • Lead and develop the Intercontinental Operations material logistics team, including GM employees and logistics service company (LSC) partners (e.g., DSV, CEVA, DB Schenker), providing clear priorities, feedback, and coaching on standard work and escalation expectations.
  • Serve as the primary escalation point for critical intercontinental shipments, coordinating with plants, Supply Chain, Logistics Purchasing, Tactical Operations, CCA, LSC control towers, and carriers to build and execute recovery plans that avoid or minimize production impact.
  • Oversee premium transportation and claims interfaces tied to intercontinental, domestic, and rail moves in partnership with the Premium & Claims team (authorizations, root cause, and recovery actions).
  • Utilize GM logistics tools and dashboards (e.g., intercontinental operations Power BI dashboards, port dwell and network status reporting) to monitor network health, identify risk, and drive timely corrective actions with LSCs and internal stakeholders.
  • Ensure standard processes and work instructions for intercontinental operations (e.g., DSV Critical Air, IO milestones, network update process, shutdown letter use) are understood, followed, and continuously improved by the team.
  • Champion robust communication practices with LSC origin/destination control towers (clear subject lines, need-in-plant dates, complete data, confirmation of HBOL/itineraries, after-hours escalation) to improve visibility and execution quality.
  • Partner with Logistics Planning, Logistics Purchasing, Vehicle Command Center, and SCW / PFEP teams to align on capacity, transit times, spot-buys, dwell, and continuous improvement opportunities in the intercontinental network.
  • Support education and communication across the business by leveraging the Intercontinental Logistics Operations Playbook, network updates, training tools, and contact/reference documents for internal and external partners.
  • Drive a strong safety, compliance, and quality culture, ensuring adherence to customs/regulatory requirements (e.g., wood-packaging/ISPM-15, documentation standards) and GM policies when executing intercontinental shipments and escalations.

Your Skills & Abilities (Required Qualifications)
  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering or related field, or relevant equivalent experience in lieu of degree.
  • 5+ years of experience in logistics, supply chain, or material management, with direct exposure to international or intercontinental transportation (ocean/air).
  • Demonstrated experience leading teams and/or managing third-party logistics providers (3PL/LSC) in an operations, command center, or escalation-driven environment.
  • Strong analytical and problem-solving skills with proven ability to interpret logistics data (transit times, dwell, ETA/PDT, days-on-hand), assess risk, and develop recovery plans under time pressure.
  • High level of oral and written communication skills with the ability to lead cross-functional discussions and provide concise, executive-ready updates on critical issues and network risks.
  • Ability to manage multiple critical issues simultaneously, prioritize effectively, and maintain composure in a fast-paced, escalation-heavy environment (including after-hours/urgent events).
  • Proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Teams) and comfort learning GM systems/tools used for logistics visibility and reporting (e.g., MGO, Power BI dashboards, GPFA/PTA, track-and-trace tools).

What Will Give You a Competitive Edge (Preferred Qualifications)
  • 5+ years of experience in inbound material logistics, preferably covering intercontinental flows into North America (US & Canada) and working with LSCs such as DSV and CEVA.
  • Prior experience in a supervisory or people-leader role within Supply Chain, Logistics Operations, Command Center, or similar environment.
  • Knowledge of premium freight and cost recovery processes, including PTA/GPFA usage, shutdown letter processes, and claims management.
  • Familiarity with Power BI or similar analytics tools for operations dashboards, performance tracking, and KPI management.
  • Experience working directly with plants, Tactical Operations, Logistics Planning, and Purchasing on cross-functional issue resolution and network improvements.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel <25% for this role.This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908

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