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Network Operations Manager Jobs in Davison, MI (NOW HIRING)

Support monitoring and managing service quality KPIs, driving corrective actions and escalation ... Familiarity with unionized environments and dealer network operations. * Knowledge of continuous ...

New

... the network. Key Responsibilities Clinical Operations Leadership (50%): * Oversee day-to-day clinical research operations across assigned regions/sites * Support site managers, team leads ...

You will manage store operations such as scheduling, customer service, marketing, merchandising ... Recruit top talent and continuously elevate your team by actively networking to identify and ...

MHP is a Managed Care Organization dedicated to meeting the health care needs of each member.MHP ... Network, and Clinical leadership, and represents Payment Operations in regulatory audits, executive ...

... financial operations of our skilled nursing facility. In this role, the BOM will help ensure ... Symphony Care Network Shift : Full-Time Day Shift The Business Office Manager (BOM) will: * Prepare ...

Service Quality Specialist

Auburn Hills, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support monitoring and managing service quality KPIs, driving corrective actions and escalation ... Familiarity with unionized environments and dealer network operations. * Knowledge of continuous ...

New

Retail District Manager

Lapeer, MI · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Implement the retail operations plan to achieve targeted growth in daily, monthly, quarterly, and ... Proven ability to network, recruit, develop, and promote exceptional employees. * Strong ...

Showing results 41-60

Network Operations Manager information

See Davison, MI salary details

$19.9K

$92.1K

$132.7K

How much do network operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for network operations manager in Davison, MI is $92,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $103,300.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Davison, MI?

For Network Operations Manager jobs in Davison, MI, the most frequently searched job titles are:

What cities near Davison, MI are hiring for Network Operations Manager jobs?

Cities near Davison, MI with the most Network Operations Manager job openings:

Infographic showing various Network Operations Manager job openings in Davison, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $92,099 per year, or $44.3 per hour.

Service Quality Specialist

Stellantis

Auburn Hills, MI • On-site

Full-time

Posted 3 days ago

New


Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers


Job description

The Service Quality Specialist is responsible for supporting product investigations and process improvements in the area of Technical Assistance and Field Support. The SQS strives to improve repair quality to meet or exceed customer expectations using advanced problem-solving methods and continuous improvement practices. Collaboration with cross-functional teams is essential to drive consensus and action among key stakeholders.
Key Responsibilities:
  • Act as the "Voice of the Customer" within service operations, ensuring customer concerns are addressed promptly and effectively.
  • Support monitoring and managing service quality KPIs, driving corrective actions and escalation when targets are not met.
  • Review warranty claims and Customer Quality Insight (CQI) feedback daily; maintain issue tracking
  • Support resolution of systemic or major service issues, including high-frequency warranty repairs, recalls, Rapid Service Updates (RSU), and Customer Satisfaction Notices (CSN).
  • Drive improvement activities in service quality by addressing nonconformity to repair standards and performance targets.
  • Support corporate quality objectives and communicate requirements to all service teams to ensure goals are achieved.
  • Collaborate with internal and external resources to meet project timelines for service process improvements.
  • Lead teams to identify risks in service procedures and repair processes using FMEA and other risk assessment tools.
  • Work closely with dealership service managers and technical specialists to ensure proper implementation of service standards, diagnostic procedures, and repair protocols.
  • Map and analyze service defects to prevent repeat issues and ensure accurate trend reporting for continuous improvement.
  • Protect the integrity of OEM repair standards while assisting in resolving service constraints.
  • Empowered to escalate service-related issues, including halting repairs or initiating special service actions when necessary.
  • Manage implementation of service process changes through risk assessment and readiness checks.
  • Support the Quality & Customer Experience departments by leading resolution of service-related quality issues.

Basic Qualifications:
  • Bachelor's degree
  • Minimum 5 years of experience in automotive service operations, quality assurance, or related manufacturing processes.
  • Strong understanding of diagnostic methods, service action workflows, and quality control principles, including statistical process control (SPC).
  • understanding of reactive problem-solving principles
  • Exceptional organizational, written, and verbal communication skills.
  • Proven ability to collaborate effectively across all organizational levels, from dealership technicians to senior leadership.
  • Skilled in building strong relationships with service teams, parts & sales leadership, and customers to drive quality improvements.
  • Self-driven, goal-oriented professional with experience leading cross-functional initiatives.
  • Ability to coach, mentor, and develop team members in service quality practices.
  • Proficiency in Microsoft Office tools for reporting and analysis.

Preferred Qualifications:
  • Previous experience in automotive service supervision or technical assistance roles.
  • Reactive Problem-Solving certification
  • Familiarity with unionized environments and dealer network operations.
  • Knowledge of continuous improvement systems, lean methodologies, and service process optimization.
  • Ability to interpret engineering documents, technical standards, and service bulletins.

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