Network Operations Center Jobs in Gilbert, AZ (NOW HIRING)

US | AZ | Remote

US | TX | Remote

Full time

J0102838

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Sr. Network Engineer, Data Center

Job Summary Iron Mountain is seeking a skilled and experienced Network Engineer to join our Data Center team. In this role, you will be responsible for configuring, installing, supporting, and maintaining both customer-facing and internal enterprise data center network infrastructure. You will bridge the gap between architectural designs and hands‑on execution to ensure global network services run securely, reliably, and responsively. US Citizenship required.

What You’ll Do (Responsibilities)

In this role, you will:

• Lead Infrastructure Deployment: Configure, deploy (rack and stack), support, and maintain all network hardware including routers, firewalls, and switches, with the ability to physically lift equipment up to 50 lbs.

• Drive Operational Excellence: Lead network incident management to identify, analyze, and resolve faults from critical outages to customer escalations, while performing routine preventative maintenance and security checks.

• Implement Designs & Standards: Partner closely with Network Architecture to implement approved network designs and standards, while strictly adhering to organizational monitoring, alerting, and change control processes.

• Collaborate & Document: Work with global customers and internal partners on new installations and tech refreshes, while creating and maintaining detailed documentation of network configurations.

• Remote but requires willingness to report to data center sites as needed, and involves working within a 24/7 support model (weekends/holidays)

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Extensive Experience: A minimum of 5 years of experience in a complex, mixed‑vendor "mission-critical" carrier or data center network environment.

• Protocol & Fabric Expertise: Deep technical knowledge of BGP, FHRP, VLANs, Spanning Tree, VPWS, IS‑IS, OSPF, and modern data center fabrics like EVPN and VXLAN tunneling.

• Network Security & Monitoring: Thorough working knowledge of TCP/IP fundamentals, Group Based Policy (GBP), IP Addressing/Sub‑netting (VLSM), SNMP management, and traffic analysis tools.

• Operational Readiness: Strong critical thinking skills and the flexibility to work within a 24/7 support model (including weekends/holidays), with a willingness to report to physical data center sites as needed.

What We Offer (Benefits)

• Compensation: Competitive compensation and benefits packages aligned with your experience level.

• Work-Life Balance: Flexible work options and alternative work arrangements to support your personal well‑being.

• Time Off: Generous paid time off and holiday schedules.

• Well-being: Comprehensive health, wellness, and retirement plans.

• Growth: Opportunities for continuous learning, certifications, and professional career growth within a global organization

#Li-Remote

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0102838