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Network Operation Manager Jobs in Connecticut (NOW HIRING)

SNI Technology

Network Specialist

Middletown, CT · On-site

$90K/yr

The Network Specialist is a member of a multi-disciplinary Information Technology team and reports to the Manager of Cyber Security and Network Operations. This role supports and may lead network ...

Sarian, Inc.

Network Administrator

Bolton, CT · On-site

Design, deploy, and manage Cisco wireless networks, including access points, controllers, and ... Understanding CAPWAP operation. * Familiarity with network security protocols and best practices

Subway

Director, Network

Shelton, CT · On-site

Lead and develop a high-performing blended team of FTEs and managed-service/staff augmentation resources across network engineering and network operations; set clear expectations, build ...

Subway

Cloud Engineer - Network

Shelton, CT

This role is critical as Subway transitions network operations from managed services to an in-house engineering team, requiring deep hands-on expertise across next-generation firewalls, SD-WAN, cloud ...

Offsoar

Network Engineering Manager

New Haven, CT · Hybrid

$150K - $170K/yr

Lead and manage day-to-day operations of the network engineering team, providing technical guidance and mentoring * Design, configure, and maintain enterprise network infrastructure including LAN ...

Offsoar

Network Engineering Manager

New Haven, CT · On-site

... operations of the network engineering team, providing technical guidance and mentoring Design ... Manage lifecycle upgrades for switches, routers, firewalls, and other networking hardware ...

subway

Cloud Engineer - Network (AWS & Azure)

Shelton, CT · On-site

$138K - $172K/yr

Maintain DNS infrastructure and manage IP address management (IPAM) platforms. * Develop and maintain network documentation, standards, and runbooks. * Mentor operations staff on network technologies ...

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Network Operation Manager information

What is a network operation manager?

Network Operation Managers are professionals responsible for overseeing the daily operations, maintenance, and performance of an organization's computer networks. They manage network teams, ensure network reliability and security, and coordinate troubleshooting efforts to minimize downtime. Their role often includes planning network upgrades, implementing new technologies, and ensuring compliance with industry standards. This position requires strong technical knowledge, leadership skills, and the ability to respond quickly to network incidents.

What are the key skills and qualifications needed to thrive as a network operation manager?

To thrive as a Network Operation Manager, you need expertise in network infrastructure, troubleshooting, and IT management, often supported by a bachelor’s degree in computer science or related field. Familiarity with network monitoring tools, ITIL frameworks, and certifications like CCNA or CompTIA Network+ is typically required. Strong leadership, problem-solving abilities, and effective communication help coordinate teams and manage critical incidents. These skills and qualities are vital for ensuring network reliability, minimizing downtime, and leading technical teams in high-pressure environments.

What are some common challenges faced by network operation managers, and how are they typically addressed?

Network Operation Managers often encounter challenges such as ensuring 24/7 network uptime, managing unexpected outages, and coordinating across multiple teams. These issues are typically addressed through robust incident response protocols, regular network monitoring, and clear communication channels among engineers, support staff, and vendors. Proactive planning, continuous staff training, and investing in updated network management tools also help minimize downtime and improve overall network reliability.

What is the difference between Network Operation Manager vs Network Engineer?

AspectNetwork Operation ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Usually holds a bachelor's degree in computer science or networking, with similar certifications like CCNA or CompTIA Network+
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, telecom providers, and data centersFound in IT consulting firms, network service providers, and corporate IT departments

The Network Operation Manager focuses on managing network operations, team coordination, and ensuring overall network performance. In contrast, the Network Engineer is more involved in designing, implementing, and troubleshooting network systems. Both roles require similar certifications and work in related environments, but their core responsibilities differ significantly.

What cities in Connecticut are hiring for Network Operation Manager jobs?

Cities in Connecticut with the most Network Operation Manager job openings:

Network Operation Manager jobs near you

Manager, Network - Enterprise Tools

Jobtailor

Brookfield, CT • On-site

$120 - $160/hr

Other

Posted 18 days ago

Job description

Responsibilities
  • Lead day-to-day network operations, engineering, and support for US and EMEA locations, ensuring reliable and secure network services.
  • Support and maintain LAN, WAN, wireless, VPN, firewall, site‑to‑site connectivity, and related network security services.
  • Remain actively involved in troubleshooting, configuration, implementation, incident response, and change execution.
  • Manage network incident, problem, and change activities, including root cause analysis, remediation planning, communication, and service restoration.
  • Support enterprise network technologies including Fortinet firewalls, Cisco switching and routing, VPN connectivity, wireless infrastructure, WAN connectivity, and network security controls.
  • Partner with the APAC Network Manager and global IT teams to align network architecture, standards, operational practices, escalation processes, and project execution.
  • Develop and maintain network standards, diagrams, operational procedures, and infrastructure best practices.
  • Oversee enterprise network monitoring and management platforms such as ManageEngine, Nagios, SolarWinds, PRTG, Zabbix, LogicMonitor, or similar tools.
  • Define monitoring standards, alerting thresholds, dashboards, escalation workflows, and reporting to strengthen operational visibility and response.
  • Analyze infrastructure trends, recurring issues, and service risks; implement corrective actions to improve availability and reduce disruption.
  • Manage, coach, and mentor a small team of network and infrastructure resources while staying engaged in technical execution and operational support.
  • Set priorities, coordinate daily work, allocate resources, and promote accountability, collaboration, and practical problem solving.
  • Partner with Infrastructure, Security, Applications, Service Desk, site leadership, vendors, and global IT teams to support enterprise technology initiatives.
Requirements
  • 8+ years of progressive experience in network engineering, network operations, infrastructure support, or related IT roles.
  • 2+ years of experience leading, supervising, or mentoring technical team members.
  • Strong knowledge of enterprise network operations, infrastructure support, and technical service delivery in distributed environments.
  • Hands‑on experience with Fortinet firewalls, Cisco switching and routing, VPN services, wireless networking, WAN connectivity, and network security controls.
  • Experience administering or improving network monitoring and management tools such as ManageEngine, Nagios, SolarWinds, PRTG, Zabbix, LogicMonitor, or similar platforms.
  • Understanding of ITIL‑based incident, problem, change, configuration, and service transition practices.
  • Strong analytical, troubleshooting, communication, documentation, vendor management, and stakeholder management skills.
  • Ability to support a global manufacturing environment with distributed sites, regional priorities, maintenance windows, and critical production dependencies.
  • Preferred experience includes Cisco, Fortinet, Network+, ITIL, or related infrastructure certifications; global network standardization; site refreshes; firewall modernization; SD‑WAN; segmentation; wireless modernization; or monitoring tool integration.
Core Competencies

Demonstrates extensive experience in network engineering and operations, with a strong focus on managing enterprise network technologies, incident response, and team leadership. Proficient in implementing network security measures and optimizing monitoring tools to enhance operational efficiency.

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