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Network Infrastructure Support Jobs (NOW HIRING)

Astound

Network Infrastructure Technician

Seattle, WA · On-site

$32 - $40/hr

The Network Operations team and technicians also support our Critical Infrastructure Technicians by providing additional support for physical facilities infrastructure and serving as additional field ...

Astound

Network Infrastructure Technician

Seattle, WA

$32 - $40/hr

The Network Operations team and technicians also support our Critical Infrastructure Technicians by providing additional support for physical facilities infrastructure and serving as additional field ...

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Network Infrastructure Support information

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$67K

$86.9K

$103K

How much do network infrastructure support jobs pay per year?

As of Jun 15, 2026, the average yearly pay for network infrastructure support in the United States is $86,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a network infrastructure job?

A network infrastructure support job involves maintaining, troubleshooting, and managing computer networks, including hardware like routers and switches, and software configurations. Professionals in this role often work with network protocols, security measures, and may hold certifications such as CompTIA Network+ or Cisco CCNA. The job typically requires strong technical skills and the ability to resolve connectivity issues in organizational IT environments.

Is NOC a good career?

A Network Operations Center (NOC) support role involves monitoring and maintaining network infrastructure, which is essential for many organizations. It offers opportunities for technical skill development, certifications, and career advancement in IT and networking fields. The job typically requires shift work and strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Network Infrastructure Support specialist, and why are they important?

To thrive as a Network Infrastructure Support specialist, you need a solid understanding of networking protocols, hardware, troubleshooting, and a relevant degree or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as Wireshark or SolarWinds), ticketing systems, and enterprise networking equipment is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel when diagnosing issues and collaborating with teams. These skills ensure reliable network performance, minimize downtime, and support seamless business operations.

What is a network support job description?

A network support job involves maintaining, troubleshooting, and repairing computer networks to ensure reliable connectivity and security. It typically requires knowledge of network hardware, protocols, and tools such as routers, switches, and diagnostic software, and may involve providing technical assistance to users or clients. Certifications like CompTIA Network+ or Cisco CCNA are often preferred.

What is Network Infrastructure Support?

Network Infrastructure Support refers to the maintenance, management, and troubleshooting of an organization's network systems, including hardware like routers, switches, and firewalls, as well as software and connectivity. Professionals in this role ensure stable and secure communication across company networks, resolve technical issues, and implement upgrades or security measures. Their work is essential for keeping business operations running smoothly, as they monitor network performance and respond to outages or cyber threats. Network Infrastructure Support staff often collaborate with IT teams to plan and optimize network growth as the organization evolves.

What are the most common challenges faced by Network Infrastructure Support professionals, and how can they prepare for them?

Network Infrastructure Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and ensuring minimal downtime during upgrades or maintenance. Staying current with evolving technologies and maintaining detailed documentation can help mitigate these challenges. Additionally, strong communication skills are essential, as the role frequently requires collaborating with IT teams, vendors, and end-users to resolve issues efficiently and implement network improvements.

What is the difference between Network Infrastructure Support vs Network Administrator?

AspectNetwork Infrastructure SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHands-on hardware, network devices, troubleshootingNetwork management, configuration, monitoring
Primary ResponsibilitiesMaintaining hardware, troubleshooting connectivity issuesConfiguring networks, managing network performance
Industry UsageIT support teams, technical rolesNetwork management teams, IT departments

Network Infrastructure Support focuses on maintaining and troubleshooting hardware and physical network components, while Network Administrators handle network configuration, management, and performance optimization. Both roles require similar certifications and often work closely within IT teams, but their daily tasks and focus areas differ.

What engineers make $500,000?

Senior network infrastructure engineers with extensive experience, advanced certifications (such as CCIE or CISSP), and expertise in complex systems can earn $500,000 or more annually, especially in high-demand industries or senior leadership roles. Achieving this level often requires specialized skills, leadership responsibilities, and working in large organizations or consulting firms.
What states have the most Network Infrastructure Support jobs? States with the most job openings for Network Infrastructure Support jobs include:
Network Infrastructure Support jobs near you

Network Infrastructure Architect

Softek International Inc

Washington, DC • On-site

$180K/yr

Full-time

Posted 22 days ago

Job description

Job Type
Full-time
Description
Softek Inc. is seeking an experienced Network Infrastructure Architect to provide strategic architectural leadership for the DHS Enterprise Engineering Division (EED), supporting comprehensive HSEN capabilities and services. This role requires deep expertise in LAN/WAN, enterprise wireless networking, network security engineering, collaboration tools, cloud hosting, and advanced communication services. The Architect will drive the consolidation and standardization of DHS's diverse communication networks, significantly enhancing collaboration, operational efficiency, and the overall homeland security response capabilities.
Clearance Requirements:
  • U.S. Citizenship
  • Active Secret DoD Security Clearance
  • Ability to attain and maintain DHS Entry on Duty (EOD)

Responsibilities:
  • Lead architectural design for the integration, scalability, interoperability, and flexibility of DHS HSEN and LAN-A networks.
  • Oversee advanced system operations, configuration management, and provide high-level support for Tier III/Tier IV issues.
  • Collaborate closely with the Network Operations & Security Center (NOSC) and DHS Headquarters Operation Division (HOD) to facilitate enhancements and successful transition of new technologies into production.
  • Guide strategic initiatives to evaluate emerging technologies, implement cloud solutions, and enhance collaboration platforms to streamline DHS network operations.
  • Develop, update, and maintain comprehensive system and network architecture documentation, diagrams, and technical specifications.
  • Conduct infrastructure and network assessments, including capacity planning, performance analysis, traffic modeling, and optimization recommendations.
  • Drive network security engineering initiatives and support the certification and accreditation activities in alignment with DHS security standards and policies.
  • Actively participate in change management processes, delivering detailed assessments, risk analyses, and recommendations for network improvements and optimizations.

Requirements
Minimum Qualifications:
  • Master's Degree in a related technical field.
  • Minimum of 15 years of experience providing network architecture support for large-scale programs involving over 5,500 field sites, at least two data centers or colocation facilities, and serving 250,000+ users.
  • Active Cisco Certified Internetwork Expert (CCIE) certification.

Preferred Qualifications:
  • 10+ years of direct experience supporting DHS Wide Area Networks.
  • Extensive expertise in DHS enterprise-level network architecture and modernization projects.
  • Proven experience leading and executing architecture strategies for complex, enterprise-wide DHS network infrastructures.

Salary Description
180,000 Per Year

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