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Network Infrastructure Support information

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$67K

$86.9K

$103K

How much do network infrastructure support jobs pay per year?

As of Jun 15, 2026, the average yearly pay for network infrastructure support in the United States is $86,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a network infrastructure job?

A network infrastructure support job involves maintaining, troubleshooting, and managing computer networks, including hardware like routers and switches, and software configurations. Professionals in this role often work with network protocols, security measures, and may hold certifications such as CompTIA Network+ or Cisco CCNA. The job typically requires strong technical skills and the ability to resolve connectivity issues in organizational IT environments.

Is NOC a good career?

A Network Operations Center (NOC) support role involves monitoring and maintaining network infrastructure, which is essential for many organizations. It offers opportunities for technical skill development, certifications, and career advancement in IT and networking fields. The job typically requires shift work and strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Network Infrastructure Support specialist, and why are they important?

To thrive as a Network Infrastructure Support specialist, you need a solid understanding of networking protocols, hardware, troubleshooting, and a relevant degree or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as Wireshark or SolarWinds), ticketing systems, and enterprise networking equipment is typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel when diagnosing issues and collaborating with teams. These skills ensure reliable network performance, minimize downtime, and support seamless business operations.

What is a network support job description?

A network support job involves maintaining, troubleshooting, and repairing computer networks to ensure reliable connectivity and security. It typically requires knowledge of network hardware, protocols, and tools such as routers, switches, and diagnostic software, and may involve providing technical assistance to users or clients. Certifications like CompTIA Network+ or Cisco CCNA are often preferred.

What is Network Infrastructure Support?

Network Infrastructure Support refers to the maintenance, management, and troubleshooting of an organization's network systems, including hardware like routers, switches, and firewalls, as well as software and connectivity. Professionals in this role ensure stable and secure communication across company networks, resolve technical issues, and implement upgrades or security measures. Their work is essential for keeping business operations running smoothly, as they monitor network performance and respond to outages or cyber threats. Network Infrastructure Support staff often collaborate with IT teams to plan and optimize network growth as the organization evolves.

What are the most common challenges faced by Network Infrastructure Support professionals, and how can they prepare for them?

Network Infrastructure Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and ensuring minimal downtime during upgrades or maintenance. Staying current with evolving technologies and maintaining detailed documentation can help mitigate these challenges. Additionally, strong communication skills are essential, as the role frequently requires collaborating with IT teams, vendors, and end-users to resolve issues efficiently and implement network improvements.

What is the difference between Network Infrastructure Support vs Network Administrator?

AspectNetwork Infrastructure SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHands-on hardware, network devices, troubleshootingNetwork management, configuration, monitoring
Primary ResponsibilitiesMaintaining hardware, troubleshooting connectivity issuesConfiguring networks, managing network performance
Industry UsageIT support teams, technical rolesNetwork management teams, IT departments

Network Infrastructure Support focuses on maintaining and troubleshooting hardware and physical network components, while Network Administrators handle network configuration, management, and performance optimization. Both roles require similar certifications and often work closely within IT teams, but their daily tasks and focus areas differ.

What engineers make $500,000?

Senior network infrastructure engineers with extensive experience, advanced certifications (such as CCIE or CISSP), and expertise in complex systems can earn $500,000 or more annually, especially in high-demand industries or senior leadership roles. Achieving this level often requires specialized skills, leadership responsibilities, and working in large organizations or consulting firms.
What states have the most Network Infrastructure Support jobs? States with the most job openings for Network Infrastructure Support jobs include:
Network Infrastructure Support jobs near you
Network/Infrastructure Support

Network/Infrastructure Support

ACCUNET INC

Westerville, OH • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

Job description

Expand your expertise by providing IT support for dozens of small and midsize business networks.
Pool your knowledge with a team of certified consultants to solve client issues and keep our clients happy.

General Overview

We build, install, and maintain Microsoft-based information network systems for small businesses (i.e. dentists, CPAs, attorneys, title agencies, etc.) with 10 to 100 workstations in Central Ohio. Our services are designed to make their systems run smoothly, from the servers to the monitors. We are looking for a smart, hardworking individual who wants to grow with us!

We have been in business for 30+ years and are excited about the years ahead. We have a large base of existing clients and are adding new clients regularly. Our services are designed for the specific needs of small and midsize businesses, including affordability and quick response time to keep them up and running.

As a Microsoft Silver Partner, we offer technology, advice, support, and service specific to the needs of the small and midsized business market.

Position Overview

AccuNet is looking for a technology resource to grow with our company. We are experiencing growth within the Ohio market for our small to midsized clients. Our network/infrastructure technicians service customers by providing technical support on their network, hardware, and software issues. This resource will be responsible for:

  • Facilitating issue resolution within the team
  • Configuring hardware such as firewall, switches, servers, and routers
  • Perform IT audits remotely using remote connection tools
  • Continuous learning and certification testing

This resource should be comfortable working in a team environment and directly with customers. We work in a business that changes rapidly, and our niche is staying in tune with those changes regularly so that we can apply our knowledge. Candidates should be willing to stay on the forefront of technology relative to the services we provide.

You will report to the Director of Network Services. Salary is based on experience and performance.

Requirements

  • Associate Degree or Bachelor’s Degree beneficial
  • Proven track record of reliability is critical
  • Previous experience in a technical support role
  • Ability to document issues clearly and effectively
  • Patience under pressure is vital
  • Solid verbal, written communications, and presentation skills
  • Must be self-motivated, goal oriented, confident, ethical and a team player
  • Ability to meet deadlines and work with minimal supervision and guidance
  • Must have strong skills in server configurations, workstation configurations, firewall configurations, network setup, cloud support

Additional Requirements

Applicants must be able to lift up to 50lbs (servers and backup systems) and have their own vehicle in order to visit multiple customers per day in central Ohio area as needed.

Benefits and Pay:

  • Medical, Dental, Vision, Paid Holidays, Vacation Time, Long and Short-Term Disability, Life Insurance, Auto Mileage Reimbursement, 401k Plan
  • Salaried position

Job Type:

  • Full-time W2

Apply online at https://accu.com/careers

Company Description

We are AccuNet. We provide IT support, ERP consulting, and computer hardware for business.
AccuNet ERP Business Solutions
AccuNet ERP Solutions designs, implements, and maintains ERP systems for mid-market companies across the nation and the world. Our consultation services include Process Improvement, Implementation & Training, Compliance for Government Contractors, Support & Maintenance, and Business Intelligence.
AccuNet IT Services
Whether you have AccuNet fulfill all your technology needs via our full-service Managed Service Plan, use our expert assistance to augment your current IT staff, or call on us for IT projects of all shapes and sizes, we have a technology solution fit for you and your business.