Company: E-Commerce
Job Title: Technical Support Technician
Employment Type: Contract for 6 Months
Location: New Carlisle, Indiana
Shift: 8:00 AM to 5:30 PM
Schedule Options: Onsite (Mon to Fri)
Pay Rate : $20-$24 per hour
Responsibilities:
- Monitor the queue for new requests, changes, or projects.
- Plan and implement assigned projects according to defined processes and standards.
- Estimate project requirements in terms of time, cost, and resources.
- Follow change management guidelines during project execution.
- Work with vendors as needed and monitor their work.
- Collaborate with cross-functional teams, including network TPM and engineers.
- Stay updated on new technologies, processes, and designs.
- Adhere to safety and security standards.
- Troubleshoot network or physical component issues during deployment. Communicate with stakeholders and provide regular updates.
Required Skills:
- Basic networking knowledge, including understanding of TCP/IP networks, DHCP, and Static IP.
- Basic knowledge of cabling (Fiber Optic single mode and multimode). Basic hardware and IT system understanding.
- Ability to set up servers (rack installation, wiring servers, cable installation).
- Ability to lift and rack equipment up to 40 pounds.
- Reliable transportation.
Nice to Have:
- Experience working in a data center environment.
- Time management and project management skills.
- Ability to schedule heavy activities and meet timelines.
- Strong work ethic.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.