Netsuite Support Jobs (NOW HIRING)

We are seeking a highly motivated and experienced NetSuite Administrator to join our growing team. This is a critical role responsible for the configuration, customization, maintenance, and support of our NetSuite ERP system. The ideal candidate will have a deep understanding of NetSuite modules and be adept at translating business requirements into effective system solutions.

Fort Lauderdale, Florida (On-site 5 days per week)

Travel: Required as needed

Employment Type: Full-Time

Preferred Department: IT

Reports to: VP of IT

• Administer and maintain the NetSuite environment, including managing user roles, permissions, and security settings.
• Configure and customize NetSuite forms, fields, records, saved searches, workflows, and reports to meet specific business needs.
• Provide end-user training and support for NetSuite functionality, troubleshooting issues, and managing support tickets.
• Collaborate with business stakeholders to gather requirements, analyze processes, and implement system enhancements and new features.
• Manage NetSuite upgrades, testing, and deployment of system changes.
• Develop and maintain documentation for system configurations, processes, and training materials.
• Monitor system performance and perform regular audits to ensure data integrity and security.
• Assist with the integration of NetSuite with other third‑party applications.
• Work with the finance and operations teams to optimize NetSuite functionality, particularly in areas like Advanced Financials, Inventory Management, Suite Billing & Suite Tax.

Education: Bachelor’s degree in information technology, Business Administration, Accounting, or a related field.

Experience: Minimum of 3 years of experience as a dedicated NetSuite Administrator supporting a global organization.

Skills: Proven experience with NetSuite ERP administration, configuration, and customization. Strong knowledge of NetSuite modules (e.g., Financials, Suite Flow, Suite Builder, Suite Script). Familiarity with Suite Script (1.0/2.0) is a plus. Excellent analytical, problem‑solving, and communication skills. Very strong attention to details Exceptional problem‑solving abilities and strong communication skills to translate company needs into functional specifications. Ability to manage multiple projects simultaneously and meet deadlines.

• NetSuite Administrator Certification.
• Suite Foundation certification or other NetSuite certifications.

• Maintain 99.9% NetSuite system availability during business hours.
• Resolve critical NetSuite support issues within established SLA targets and maintain high end‑user satisfaction.
• Successfully implement all approved NetSuite enhancements on schedule with minimal disruption to business operations.
• Complete the implementation of new subsidiaries, countries, and business entities while ensuring compliance with company standards and local requirements.
• Improve system efficiency by identifying and implementing automation opportunities that reduce manual processes and increase productivity.
• Maintain accurate system documentation for configurations, workflows, customizations, integrations, and business processes.
• Ensure data integrity through regular audits, user access reviews, and system health checks.
• Successfully support all month‑end, quarter‑end, and year‑end financial close activities without system‑related delays.
• Optimize key NetSuite modules—including Financials, Inventory Management, Suite Billing, and Suite Tax—to improve operational efficiency.
• Deliver end‑user training and maintain high user adoption of new features and system enhancements.
• Collaborate effectively with Finance, Operations, Supply Chain, and IT to deliver strategic ERP initiatives on time and within scope.
• Ensure all NetSuite releases, upgrades, and testing activities are completed successfully with no critical post‑deployment issues.

At MTN, you’ll play a key role in supporting the technology that powers a global organization. As our NetSuite Administrator, you’ll work closely with leaders across Finance, Operations, Supply Chain, and IT to optimize business processes, drive automation, and support our continued international growth.

We offer an opportunity to:

• Make a direct impact on the company’s operational efficiency and business transformation.
• Lead meaningful ERP enhancements and optimization initiatives across a global organization.
• Work with a collaborative, high‑performing team that values innovation and continuous improvement.
• Gain exposure to complex international operations, including multi‑subsidiary and multi‑currency environments.
• Grow your career while helping shape the future of our enterprise systems.

MTN offers a competitive compensation package, comprehensive benefits, paid time off, and opportunities for professional development and career advancement.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For over 45 years, MTN has delivered connectivity to businesses operating around the world. Our history includes industry firsts such as deploying VSAT antennas on cruise ships, launching internet cafes at sea, and enabling live broadcasts from submarines. Today, we provide reliable internet solutions powered by low earth orbit (LEO) satellites and wireless networks, connecting millions of users each year. We support critical operations in remote and hard‑to‑reach environments, including offshore energy, commercial shipping, and private vessels. We’re a team that solves problems, moves quickly, and supports each other. If you want to do meaningful work and be part of a growing company, you’ll fit right in.