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Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team. 

As an Image Processing Pipeline Analyst/Developer, you will be part of a fast-moving team focused on delivering high-quality software solutions for logistics, routing, navigation, and safety. These two new roles ensure continuity and stability within a critical part of our team. In addition to quality assurance responsibilities, you will contribute to the design, development, and enhancement of software features and solutions. You will work across manual and automated testing, software development, and system design, helping validate new features, improve existing functionality, and ensure that our systems perform reliably at scale.

Key Responsibilities

• Design, develop, implement, and execute manual and automated tests.
• Contribute to application design, feature development, and technical solution implementation.
• Develop and maintain software components, scripts, APIs, or internal tools to support business and operational needs.
• Validate software releases to ensure they meet functional requirements, performance expectations, and quality standards.
• Collaborate closely with development, product, infrastructure, and QA teams to troubleshoot issues and deliver reliable solutions.
• Report defects clearly and assist in root cause analysis and resolution efforts.
• Participate in architecture, design, and specification reviews, contributing technical and QA feedback early in the development lifecycle.
• Develop and maintain automated testing frameworks, scripts, and supporting utilities.
• Set up, configure, and maintain development and test environments across relevant platforms.
• Track quality issues and contribute to defect management and compliance documentation.
• Share application, development, and LLM embedding process knowledge with peers to strengthen team capability.
• Perform basic security, integration, and performance testing and analysis.
• Stay current with software engineering and agentic workflow best practices while continuously improving development and testing processes.

What We’re Looking For

We value people with sharp thinking, curiosity, a strong work ethic, and a track record of taking ownership and growing through feedback. Integrity, responsibility, and clear communication are key.

• Experience leveraging OCR, Large Language Models (LLMs) and AI-assisted tools to support software development, automated testing, documentation, troubleshooting, or operational efficiency improvements.
• Keen attention to detail with a passion for delivering high-quality software products.
• Working knowledge of software testing strategies, software design principles, and the software development life cycle (SDLC).
• Familiarity with different testing types (e.g., integration, system, regression, UAT).
• Experience designing effective test cases using structured test design techniques.
• Practical experience with test management and defect tracking tools (e.g., Jira, TestRail).
• Experience contributing to software development projects using modern programming or scripting languages.
• Experience testing web applications, APIs, and mobile platforms.
• Understanding of Agile methodologies, Scrum processes, and collaborative development practices.
• Strong multi-tasking and time management abilities.
• Excellent written and verbal communication skills in English.
• Analytical thinker able to identify root causes and document technical steps clearly.
• Ability to use SQL to query databases and verify data as part of development and testing activities.
• Experience with test automation tools or frameworks (e.g., Selenium, Cypress, Appium, Postman, or similar).

Nice to Have

• Programming or scripting ability (e.g., C# . NET and Python (Paddle OCR)).
• Prior exposure to logistics, routing, navigation, or safety software is a plus.
• Experience contributing to application architecture, system integrations, or API development.
• Familiarity with CI/CD pipelines, Git, Azure DevOps, or cloud platforms is an advantage.
• Relevant certifications (e.g., ISTQB Foundation Level) are an advantage.

Location: This is a remote opportunity open to applicants authorized to work in Canada or the United States. We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required.

Salary Range: $65,000 - $85,000 CAD annually. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. #LI-Remote 

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.