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Nemt Customer Service Jobs (NOW HIRING)

Hopelink

NEMT Customer Service Assistant

Bellevue, WA · On-site

$21.75/hr

NEMT Customer Service Center Assistant Location: Bellevue, WA. This is an onsite only position. Work schedule: Full time Mon - Fri, 8:00am-5:00pm. Hopelink equips people to exit poverty through ...

Hopelink

Customer Service Representative

Bellevue, WA · On-site

$24/hr

NEMT Customer Service Representative Location: Bellevue, WA. This is an onsite only position. Work Schedule: Full time, multiple shifts available: Monday - Friday, 9:00am - 6:00pm Monday - Friday, 10 ...

Level 4 Transit

Plano - NEMT Driver

Allen, TX · On-site

NEMT Transport Driver - CONTRACT ROLE Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Level 4 Transit

Plano - NEMT Driver

Plano, TX · On-site

NEMT Transport Driver - Contract Role Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Level 4 Transit

Greenville - NEMT Driver

Greenville, TX · On-site

$16 - $20/hr

NEMT Transport Driver - CONTRACT ROLE Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Rapid Care Innovation Transport LLC

Be Seen First

NEMT Driver

Cedar Rapids, IA · On-site

$15 - $16/hr

Strong communication and customer-service skills * Ability to assist passengers safely and courteously * Previous NEMT, healthcare, transportation, or customer-service experience is preferred but not ...

Level 4 Transit

Plano - NEMT Driver

Allen, TX · On-site

$16 - $20/hr

NEMT Transport Driver - CONTRACT ROLE Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Level 4 Transit

Denison - NEMT Driver

Denison, TX · On-site

$16 - $20/hr

NEMT Transport Driver - CONTRACT ROLE Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Level 4 Transit

Denison - NEMT Driver

Denison, TX · On-site

NEMT Transport Driver - CONTRACT ROLE Job Summary: Level 4 Transit is experiencing tremendous ... customer service while exuding cleanliness and quality always. Duties: * Safely operate various ...

Rapid Care Innovation Transport LLC

Be Seen First

NEMT Driver

Cedar Rapids, IA · On-site

$15 - $16/hr

Strong communication and customer-service skills * Ability to assist passengers safely and courteously * Previous NEMT, healthcare, transportation, or customer-service experience is preferred but not ...

Snotrac

NEMT Senior Manager

Bellevue, WA · On-site

$100K - $110K/yr

The Non-Emergency Medical Transportation (NEMT) Senior Manager helps set the vision, direction, and culture of Hopelink's Customer Service Center (call center) team. They maintain a singular focus on ...

Lynx EMS

NEMT - Full-Time Day Shift

Columbus, OH · On-site

$15.25 - $18.75/hr

NEMT Driver Employment Type: Full-Time Shift: Day Shift Position Overview Lynx Columbus is seeking ... The ideal candidate enjoys helping others, has excellent customer-service skills, and understands ...

Snotrac

$100K - $110K/yr

The Non-Emergency Medical Transportation (NEMT) Senior Manager helps set the vision, direction, and culture of Hopelink's Customer Service Center (call center) team. They maintain a singular focus on ...

Second Allied Llc

NEMT Driver

Daly City, CA · On-site

$18.50 - $23/hr

Provide exceptional customer service and support to clients at all times. Requirements: Valid driver's license with a clean driving record Previous experience as a driver, preferably in a NEMT or ...

Second Allied Llc

NEMT (Driver)

Daly City, CA · On-site

$20 - $22/hr

Provide exceptional customer service and support to clients at all times. Requirements: * Valid driver's license with a clean driving record * Previous experience as a driver, preferably in a NEMT or ...

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How much do nemt customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for nemt customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Nemt Customer Service jobs?

For Nemt Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Nemt Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

NEMT Customer Service Assistant

Bellevue, WA • On-site

Hopelink
Non-Profits • 201 - 500 employees
Learn more about Hopelinkexternal

$21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

NEMT Customer Service Center Assistant

Location: Bellevue, WA. This is an onsite only position.

Work schedule: Full time Mon – Fri, 8:00am-5:00pm.

Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all. Join us!

The Non-Emergency Medical Transportation (NEMT) Customer Service Center Assistant works in a fast-paced, exciting, and rewarding environment, performing various jobs such as data entry, offline tasks, email responses, and tracking of contractual deadlines. The ideal NEMT Customer Service Center Assistant will have strong organizational and time management skills, and a proven ability to complete administrative work with a high degree of accuracy.

What qualities we are looking for:

  • Excellent customer service, oral communication, and written communication skills.
  • Proficient in Word and Excel. Ability to learn and use a variety of online and program-specific systems.
  • Problem solves by building creative solutions and finding potential in every situation.
  • Experience working in a social service or medical environment with low income, elderly, disabled, and people of diverse backgrounds preferred.
  • This position is a Service Critical Employee with specific attendance requirements.
    • Employee must report to work site during their scheduled hours, regardless of weather conditions or other emergencies.
    • Manage own transportation needs in adverse weather, including possible limitations to public transportation options.
    • Have a specific plan to address any other possible attendance barriers that arise during adverse weather and other emergencies, such as disrupted utilities or public services, road closures, school closures, etc.

Examples of what you will be doing:

  • Determines client eligibility for Medicaid-funded transportation services.
  • Schedules transportation requests through email, fax, portal, and other non-phone methods.
  • Prepares reports as needed using various tools including MS Windows, Excel, PowerBI and scheduling software.
  • Completes data-entry tasks in Hopelink Scheduling software.
  • Responsible for correctly processing transportation requests in a timely manner.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

  • Compensation: $21.75/hour
  • Up to 10 paid vacation and sick days annually and 10 paid holidays.
  • Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week.
  • Medical, Dental, and Vision benefits after 1 month waiting period.
  • Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage.
  • Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
  • Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
  • Annual Performance Reviews with Merit Increase Opportunities.

Hopelink Values:

  • Growth & Human Potential
  • Relationships Built in Trust
  • Culture of Belonging
  • Quality of Our Work
  • Community-Centered
  • Fiscal & Data Stewardship

    • Hopelink is a Fair-Chance Employer. We conduct post-offer, role-related screening for all positions in compliance with applicable law. Prior involvement with the justice system does not automatically disqualify an individual from employment.

    We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

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